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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the efficient customer service and the quick response times, which contribute to a smooth and effortless experience. Reviewers also frequently mention the competitive pricing as a significant advantage. However, some customers noted that the policy document is not issued prior to the open date, and a few people experienced slower response times, particularly when messaging outside of typical business hours.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise their... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the helpfulness and... See more

Response time

Reviewers mention positive feedback about response times, highlighting the team's quick responses and... See more

Price

Reviewers highlight positive aspects of price. Many customers found the prices to be competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed with the service and the price of our car insurance. We used Ikamet for our UK car insurance (UK plates) The highest quote we had with another company was £850.00, with Ikamet we paid... See more

Company replied

Rated 5 out of 5 stars

I've used this service for many years now, and they are always very professional, friendly and competent. While I'm familiar enough with the process of getting a residence permit now that I could pro... See more

Company replied

Rated 5 out of 5 stars

I ordered at Ikamet online for car insurance in Turkey. This way I saved a lot of time when entering Turkey. The Ikamet team was very helpful. I appreciate the promptness and seriousness with which I... See more

Rated 5 out of 5 stars

The online help was incredibly patient, knowledgeable, and truly understood my needs. They guided me step by step without judgment, even when I was slow or unsure. Highly recommended!


Company details

  1. Insurance Company
  2. Consultant
  3. Immigration and Naturalization Service
  4. Immigration Attorney
  5. Real Estate Agency

Written by the company

Applying for your permit, citizenship, or insurance has never been more accessible or affordable. Ikamet provides newcomers with resources, information, and individualized support to manage their immigration journey with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

245 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

The customer agent was very responsive

The customer agent was very responsive, helpful, kind and helped a lot in everything.

2 July 2025
ikamet.com logo

Reply from ikamet.com

Thank you for your kind words! We’re thrilled to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we’re always here to help whenever you need us.

Rated 4 out of 5 stars

Overall satisfied

It was very easily done over the website application along with whatsapp chat. The chat was readily active but it could be faster (**I messaged in between morning and until evening before 7pm - not late night). One downside of the service was that it will not issue the policy document prior to the open date. It would be good for travelers like us to have our documents in hand before setting off as we have limited Internet access.

30 April 2025
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Reply from ikamet.com

Thanks, Lee — we’re glad the process was smooth. 😊 Just to clarify, during working hours (09:00–17:00), we responded within 1–3 minutes on average. Two replies took a bit longer — both under 10 mins. One came just before lunch (11:30) and was answered after, and another at 12:38 was replied to at 13:00. After-hours replies were also handled quickly: Apr 24 at 17:48 → 17:50, Apr 24 at 18:41 → 18:52, Apr 26 at 00:47 → next morning at 12:42. Your policy was issued at 00:37 on May 1, based on your selected start date. We understand it would be easier to receive it earlier — and we genuinely wish that were possible — but under Turkish law (and global standards), policies can’t be issued before they start due to insurer liability. Most systems reconcile between 00:00–00:30, and we issue all foreign plate policies manually between 00:30 and 09:00. Thanks again — we’re always aiming to do better. — The Ikamet team

Rated 5 out of 5 stars

Outstanding Service

Outstanding Service, Excellent advice - Incredibly Helpful, Friendly and Efficient Communication - all while remaining Focussed on Solutions... also very competitive Health Insurance prices...

I will certainly return and am happy to recommend Ikamet.com to my Family, Friends and Colleagues.

19 June 2025
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Reply from ikamet.com

Thank you for the great feedback! We're glad we could help and truly appreciate your recommendation. Always here when you need us! 🙌
— The Ikamet team

Rated 5 out of 5 stars

Easy as

Easy as. Excellent experience.

26 May 2025
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Reply from ikamet.com

Thanks so much! We're glad it was an easy and excellent experience for you. See you again soon! 🙌
— The Ikamet team

Rated 5 out of 5 stars

I was in contact with one of your best…

I was in contact with one of your best professional person whom was very helpful I appreciate his help and support

Thank you
Nasser Alsabqi

16 May 2025
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Reply from ikamet.com

Thank you, Nasser! We're grateful for your kind words and happy to hear our team member was helpful and professional. Always here to support you!
— The Ikamet team

Rated 5 out of 5 stars

The service was speedy and efficient

The service was speedy and efficient, clear and well explained and the chat service went above what you would expect. My issues and resolution took less than 20 minutes.

13 May 2025
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Reply from ikamet.com

Thank you for the fantastic feedback! We're glad we could resolve everything quickly and clearly — and that our chat support exceeded expectations. 🚀
— The Ikamet team

Rated 5 out of 5 stars

Quick and Cheap

Quick response. Helpful agent. Good price.

6 May 2025
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Reply from ikamet.com

We're so glad to hear that you had a positive experience. We strive to make things as simple and efficient as possible.

- The Ikamet team

Rated 4 out of 5 stars

All is fine and great but the car…

All is fine and great but the car details thay do not match..

6 May 2025
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Reply from ikamet.com

Hi Shpend, thanks for your positive review. Your vehicle isn’t listed in Türkiye’s official registry, so per government rules, the closest Otomobil match must be used — this is clearly noted during the order process. We strictly follow all regulations. Foreign plate insurance is classified as high-risk, and only a few licensed agencies like ours are authorized to issue it under special contracts with the government and insurers. Happy to assist anytime.

– The Ikamet team

Rated 5 out of 5 stars

Customer service and knowledge

Customer service and knowledge, absolutely a 100% positive experience.

22 April 2025
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Reply from ikamet.com

We appreciate your great feedback. We're so glad to hear that you had a positive experience.

- The Ikamet team

Rated 5 out of 5 stars

Handled my request promptly and…

Handled my request promptly and informatively

12 April 2025
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Reply from ikamet.com

We're so glad to hear that you had a positive experience. We strive to make things as simple and efficient as possible.

- The Ikamet team

Rated 5 out of 5 stars

Trustworthy and insightful

There are many bad recidency permit consultants out there - Ikamet.com is NOT one of them. They have been the greatest guide in a jungle of opaque bureaucracy. Perfect service, thinking ahead for you and always ready to answer your questions.
My warmest recommendations.

6 March 2025
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Reply from ikamet.com

We're so glad to hear that you had a warm, positive experience. We strive to make things as simple and efficient.

- The Ikamet team

Rated 5 out of 5 stars

Obtaining Ikamet insurance online was great.

Obtaining insurance online was great. We were at a Turkish port after a ferry trip from Greece and no foreign vehicle insurance was available in the port city. We had to sleep at the port overnight and thankfully got insurance for our vehicle to pass through customs to enter Turkey after finding your website site. Great service, solved our problem.

29 March 2025
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Reply from ikamet.com

Thank you for sharing your experience! We're so glad we could help you get insured and continue your journey into Turkey smoothly. Safe travels and thanks again for trusting Ikamet! 🚗🌍
— The Ikamet team

Rated 5 out of 5 stars

Very helpful agent explaining what I…

Very helpful agent explaining what I needed for my Göç meeting not just health insurance.

18 March 2025
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Reply from ikamet.com

Thank you for your kind words. We're happy to hear our agent could guide you clearly beyond just insurance. Your peace of mind is our priority.

Rated 5 out of 5 stars

This is my go to

This is my go to for information about residency, but also my insurance broker for my homes and Healthare. White glove servie via whatsapp and competitive plans and pricing. The speed and convenience are terrific.

6 March 2025
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Reply from ikamet.com

Thank you for your continued trust! We're proud to be your go-to for investment residency and insurance. Glad you’re enjoying our white-glove WhatsApp service, speed, and value. 🙌
— The Ikamet team

Rated 5 out of 5 stars

Excellent communication

Excellent communication! We highly recommend.

4 March 2025
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Reply from ikamet.com

Thank you for the recommendation! We're pleased our communication stood out. Always happy to support you.

Rated 5 out of 5 stars

Fast and good response

Fast and good response. Good service, they contacted me immediately from whatsapp and helped me through the process of buying health insurance for my wife.
They also gave me free tips on how to search for residence permit for her.

10 March 2025
ikamet.com logo

Reply from ikamet.com

Thank you for your thoughtful review. We’re glad our team could assist you promptly and provide helpful guidance beyond the purchase. We're always here to support your journey.

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