iHoverboard.co.uk Reviews 

Great Hoverboard and great service.
After a little problem i got within 24hours help and support from the company. I would buy here again!!!

recently purchased a Hoover Board and I must say, the entire experience – from ordering to riding – has been outstanding. The product itself is high-quality, sleek, and performs exactly as advertised. It’s smooth, easy to control, and the battery life is impressive, making it perfect for both beginners and experienced riders.

What truly sets this company apart, however, is their excellence in service delivery. The Hoover Board arrived promptly and securely packaged, with clear instructions for setup and use. The attention to detail was obvious, and the delivery was hassle-free.

Even more impressive was their customer service. From the moment I made my inquiry, the team was responsive, helpful, and professional. Any questions I had were answered quickly and thoroughly. It’s clear the company values their customers and is committed to delivering not just a great product, but a great overall experience.

In a market where service can often be lacking, Hoover Board goes above and beyond. I wouldn’t hesitate to recommend them to anyone looking for a reliable board and top-tier support. Truly a company that stands behind its products and puts the customer first.

Fantastic experience, ordered Hoverboard and cart for my son’s birthday and it arrived within days. I was a little worried but the service had been perfect. I had a query about delivery as items arrived separately but wasn’t aware, but sent email and they responded within 24hrs. Can’t wait for my son to try his new toy!

Was very easy to select the things you want . Fast and secure !
Fast delivery
Thankyou my son loves it

Great company to deal with, customer service is great, problems dealt with efficiently!

Thank you so much to iHoverboard for the high-quality e-bike and excellent customer service. I’m very happy with my purchase

Ihoverboard have been amazing I made a mistake and ordered the wrong board sent a email and they got back to me in less than 12 hours. I have a very happy child who loves his hoverboard and will love his kart I know as well. Thank you for excellent service and quick next day delivery will definitely order and recommended you guys. Many thanks.

Great service wen I need anything always helpful always good response when emailing them aswell.

⭐️⭐️⭐️⭐️⭐️

Love this hoverboard! Smooth ride, solid build, and great battery life. The company’s customer service was amazing too – super helpful and quick to respond. Highly recommend both the hoverboard and the team behind it!

We got this for my son's birthday and the quality of the product and materials used are great. Can't fault it or the company at the moment. Really pleased and recommend this. Fun exciting and easy to use.

I bought a 2in1 3 wheel kids electric scooter for 3-12 years old and can’t recommend it enough. My son absolutely loves it. After using for almost two years it still works great!
Better yet, anytime I’ve reached out to customer support they have helped without any fuss and responded very quickly!

I cannot rate this company highly enough, friendly helpful staff, they really do go above and beyond!

I bought 3 (in the end) of the D3 electric bikes, and I’m utterly bowled over by just how good they are, sturdy, well made, compact, speedy, comfortable,
The list goes on and for £400 an absolute steal!

Very good value for the money. Easy to assemble and arrived in two days.

Had a great experience after some issues with iHoverboard H4 Tom was amazing from customer service team as he resolved the issue by sending a replacement for a massive discounted price (ours just out of warranty) we also have the go kart attachment which the kids absolutely love. We will be using them again in the future. A++++

Brought a scooter for my son, had a issue with back tyre they sent a replacement part and gave me a discount for my problem, now my son loves his i8 scooter.

You can buy off amazon
I like the tyres

We bought our son the i9max scooter for Christmas just gone. He absolutely loves it and uses it most days. Recently however he has had issues with the charger - cable was worn at entry point . I contacted the company’s customer service support via email and explained the issue. They got back to me promptly and have offered to send out a replacement charger. Great service!

Great customer service, would buy again from IHoverboard.

we purchased an escooter from ihoverboard. When it arrived it was too heavy for the intended user. We have tried to return it (and maybe replace it with a more suitable model) but contrary to what iHoverboard says in its publicity about returns allowed for 30 days and accessible customer service, no one replies to emails, the phone number does not work and the company has zero after sales service. We therefore strongly advise against dealing with this company!

The company is claiming the following terms and conditions:
Condition of the Scooter: To be eligible for exchange, the scooter must be returned in 100% new, unused, and unopened condition, with all original packaging intact.
The law states:
Under the Consumer Rights Act, you have the right to inspect goods to ensure they are as described and fit for purpose, similar to how you would in a physical store. This means opening packaging and potentially trying out the item to see if it meets your needs.
Ihoverboard's terms are therefore in breach of the Consumer Rights Act and are contrary to the law and are unenforceable.
However their customer service is such that once you have purchased from them you have no rights as they do not reply unless forced to and then do not cooperate. Therefore I reinforce my advice not to deal with iHoverboard.

I have received the email below from Hoverboard but no action, no reply, nothing - the email must have been written to try and mitigate the bad review but they have done nothing to help despite agreeing to taking up the offer in their email. They did recommend I try to resell this scooter which is brand new and which I have been trying to return within all the legal time scales as it is unsuitable.This continues to be a supplier to avoid at all costs as they don't comply with the Consumer Act and provide zero support post sales.

I did put a negative feedback due to the customer service telephone department never picking up the phone but emailing is a lot easier. They seem to get back to you if you email .
I’ve had a few problems with my granddaughter’s scooter which is only six months old. The handlebar snapped but the company has emailed me saying they will post the part that has broken + £30 so I can pay someone to fix scooter . Not sure how much this will cost hopefully not any more than the £30 .