I love the quality of the outfits and always get great compliments! With my last order there was a slight defect in the product. I reached out to customer service and Remie was able to quickly resol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First off can we talk about how amazing their clothes are but they back it up with the best customer service! My account has my old address and I put in my new one for shipping but I had to change one... See more
I love the Flashbang Matrix Reflective Hooded Bodysuit! It fits very snug and shapes my body more than I expected. I also bought the Night Vision Reflective Cutout Jumpsuit and the Time 2 Get Lit Refl... See more
I am very surprised and satisfied with their customer service. One of the items I ordered was out of stock. They had reached out to offer a variety of solutions. They even sent a follow up email when... See more
Company details
Written by the company
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Contact info
240 S. Loara Street, 92802, Anaheim, United States
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
4.5
Excellent
240 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ardie made my experience flawless!
Ardie made my experience flawless and quick! I had a general question and was met with a wonderful experience above and beyond what I expected. Fantastic job!
5 November 2024
Unprompted review
Reply from iHeartRaves
Thank you for sharing your experience! We're delighted to hear that Ardie went above and beyond to make your interaction seamless and enjoyable. Our team strives to exceed expectations, and it’s fantastic to know Ardie delivered a wonderful experience for you. We’ll pass along the kudos!
Cute, comfortable, customer service
Outfit is gorgeous and extremely comfortable! There was one small charm on my top that arrived broken, so I contacted customer support and Ardie was quick to resolve my issue! Very satisfied with the product and service I've received!
5 November 2024
Unprompted review
Reply from iHeartRaves
Thank you for the kind words! We’re thrilled that you love the outfit and so glad to hear Ardie was quick to help with the broken charm. Our team is here to make sure you’re fully satisfied, and it means the world to know we can make things right for you.
Ardie completely handled my concerns…
Ardie completely handled my concerns and left me satisfied!!!
4 November 2024
Unprompted review
Reply from iHeartRaves
Thanks for sharing your feedback! We’re so glad to hear Ardie was able to fully address your concerns and leave you feeling satisfied. Our team works hard to ensure every experience is a positive one, and we’re thrilled Ardie could make that happen for you!
The material and the cut of the shorts…
The material and the cut of the shorts are amazing. They stretch so it fits no matter what size i am from one day to another.. It’s soft so i feel like i am in pijamas giving me the freedom to dance without feeling restricted!
4 November 2024
Unprompted review
Reply from iHeartRaves
Thank you for the feedback! We're so glad to hear you’re loving the comfort and fit of the shorts. If you have any concerns, feel free to reach out to us! We'll be happy to help!
My item came super quick and it was my…
My item came super quick and it was my first time ordering so I was nervous about the size. I ordered a small, I almost got a medium because I was right on the cusp almost on my sizes but the size recommendation said small so I went with it. And it fits perfect. Would 10/10 order again.
31 October 2024
Unprompted review
Reply from iHeartRaves
Thank you so much for sharing your experience with us! We’re thrilled to hear that your first order arrived quickly and that the size recommendation worked out perfectly for you. It's awesome knowing you found the fit just right. We look forward to your next order—10/10, we’ll be here for it!
iHeartRaves is really awesome
iHeartRaves is really awesome! I am very happy with them. They are adorable and resalable. Highly recommended!
31 October 2024
Unprompted review
Reply from iHeartRaves
Thanks so much for the love! We're thrilled to hear you're happy with your iHeartRaves items. Knowing you find them both adorable and resalable is awesome. We put a lot of effort into creating pieces that are fun, stylish, and versatile. We hope they keep bringing joy and good vibes to your festival looks. Thanks for recommending us!
5 stars customer service!!!
Recently I had a problem with my shipping address and Joan went above and beyond to help me! Also, it’s worth highlighting that she answered all my emails faster than expected! I’m very grateful and satisfied with the service I received.
24 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for sharing your experience! We're so glad to hear that Joan went above and beyond to assist you with your shipping address issue. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. If you need any further assistance, we're always here to help!
I ordered a package with a few outfits…
I ordered a package with a few outfits and got an email that my items were shipped right away, unfortunately one of my items was oversold and wasn’t able to ship. Iheartraves immediately contacted me about the issue and offered several options for me to resolve it and they had it in another size and within minutes they contacted me that they added it to my order. I was so impressed with how quick they were I’m very excited to receive my things!
23 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for your feedback! We’re thrilled to hear that your concern was resolved. It’s always our goal to ensure a smooth experience for our customers, and we’re so glad you’re excited about your outfits. If you have any further questions or need assistance, don’t hesitate to reach out. Happy shopping!
Thanks Joan!
I recently had an experience with a package missing. It was marked delivered by the carrier, but I hadn’t received it. I reached out to customer survive and not only did someone reply promptly, but I ended up speaking with Joan who helped with the issue. The whole process was quick and painless and I’m satisfied with the service provided! ☺️
22 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for sharing your experience! Your satisfaction is our priority, and we appreciate your kind words about our customer service. If you ever need assistance in the future, don’t hesitate to reach out! ☺️
Support team rocks!
My package was taking a little while longer to be delivered than I expected, so I reached out to the support team to see what could be done. Thankfully Joan got back to me in a timeful manner and I received my item not too long after initially reaching out! Thank you Iheartraves 🫶
22 October 2024
Unprompted review
Reply from iHeartRaves
Thank you so much for sharing your experience! We're thrilled to hear that Joan was able to assist you promptly and that your package arrived soon after. Your satisfaction means a lot to us; we're always here to help. If you need anything else, don’t hesitate to reach out. Enjoy your item!
Great clothing and customer service
I am thrilled with my order, the quality is really good and it fits so comfortably. It's the perfect blend of stretchy yet fitted (ideal for dancing). I had reached out to the company earlier after my order about a problem (turned out to be an accident on my end) and received a response from Joan within 24 hours who was incredibly helpful. Couldn't be happier!
18 October 2024
Unprompted review
Reply from iHeartRaves
Thank you so much for your feedback! We’re glad to hear that you’re happy with your order. It’s great to know that Joan was able to assist you promptly, even with the mix-up. Your satisfaction means the world to us! If you need anything else, just let us know. Happy dancing!
Super helpful and quick response when I…
Super helpful and quick response when I emailed about my issue, Joan was quick to resolve my issue and I’m very appreciative of it since most companies take days to respond
18 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for your kind words! We’re glad to hear that Joan was able to resolve your issue quickly. We strive to provide prompt support, and it’s great to know we met your expectations. If you need anything else, feel free to reach out!
Love this place
I made an order but unfortunately it was over sold. Silly technology! No worries though Joan got me some even better stuff and I couldn’t be more grateful! Love u guys PLUR
17 October 2024
Unprompted review
Reply from iHeartRaves
Thank you so much for your understanding! We’re sorry about the oversight with your order, but we’re thrilled to hear that Joan was able to help you find even better options. Your support means a lot to us! If you need anything else, don’t hesitate to reach out. 🌈❤️
Love this company
Love this company. Their customer service is great and very fast at replying. Joan went above and beyond in a timely manner to help me with my lost package and get everything shipped out again to me so I would have it in time for EDC.
16 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for your feedback! We’re thrilled to hear that our customer service met your expectations. Joan is fantastic, and we’re glad she was able to help you with your lost package in time for EDC. If you need anything else, just let us know—we’re here to help!
Absolutely AMAZING company all around!!!
This is my 1st time ordering from iHeartRaves & most definitely won’t be my last. I am very impressed with their products & customer service!!! Remi is amazing!!! I had ordered 2 of the same product by mistake which were final sale & she was going to take one back anyways. I ended up keeping both because I liked them so much. I was attacked, robbed & practically left for dead last month & I am post concussion. So Remi made me feel really good in such a hard time in my life!!! Thank you so much!!!!
9 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for sharing your experience! We’re so glad to hear that you’re impressed with our products and customer service. Remi truly is amazing, and it’s wonderful to know she was able to assist you during such a difficult time. We’re grateful to have you as a customer. If you ever need anything, don’t hesitate to reach out. Wishing you all the best!
Great Customer Service
The company always ships fast and returns are a breeze. Their customer support is great, I recently had an issue with misplacing some gift cards I had for returns, and Ardie helped me get new credits issued within 5 minutes.
15 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our shipping and returns process. It's great to know that Ardie was able to assist you promptly with your gift card issue. We’re always here to help, so if you need anything else, just let us know!
Great store
Great store, great customer service!! Joan made sure my order was correct and they even worked with me to get another item when one was out of stock!! Thanks Joan!! I appreciate you!! Thanks I❤️raves!!
Jade
11 October 2024
Unprompted review
Reply from iHeartRaves
Thank you so much for your wonderful feedback, Jade! We’re thrilled to hear that Joan was able to help you with your order and find a solution for the out-of-stock item. We’ll definitely pass along your appreciation to her. We’re glad you had a great experience at iHeartRaves, and we can’t wait to see you again!
Joan is amazing
Joan is amazing, helped me find my order same day I submitted an issue!
11 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for your feedback! Glad to know your order issue got resolved immediately! If you need anything else, feel free to reach out!
great customer servicc
Joan was a great customer service representative letting me know my address was not showing clear and had everything sorted out very quickly.
11 October 2024
Unprompted review
Reply from iHeartRaves
Thank you so much for your kind words! We’re thrilled to hear that Joan provided you with such excellent service. We’ll make sure to share your feedback with her. If you need anything else, feel free to reach out!
The customer service was above and…
The customer service was above and beyond my expectations. They replied to me immediately and fixed my issue. Ardie was the person who took care of me. Thank you!
10 October 2024
Unprompted review
Reply from iHeartRaves
Thank you for your fantastic feedback! We're so glad to hear that Ardie went above and beyond to assist you and resolve your issue quickly. We truly appreciate you taking the time to share your experience, and we’ll make sure to pass your thanks along to Ardie. If you need anything else, don’t hesitate to reach out!
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