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IGO Promo Reviews 

279
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very quick responses and very helpful from staff. Keep you in the loop on delivery schedule and all products received so far are good quality

Company replied

Rated 5 out of 5 stars

We had issues with another company and found IGO Promo last minute. They bent over backwards to help us due to the limited time frame, and our contact (Matthew) was wonderfully friendly and helpful... See more

Rated 4 out of 5 stars

I had requested to be delivered on the website in our new address but for some reason your team did not receive it on the system and the gifs arrived 4 working days after the day that should be delive... See more

Rated 5 out of 5 stars

I have been doing business with Igo promo for the last 4 years and they never fail to disappoint. They are so accommodating, very efficient and the goods are delivered really quickly. I order engrave... See more


Company details

  1. #3 of 3 best companies in Promotional Item Store
  2. #1 of 1 best companies in Promotional Products Supplier

Written by the company

At IGO Promo we are specialists in printing promotional items. For 80 years we have been convinced that business gifts and printed promotional products help companies strengthen their brand. We understand the power of giving. And we advise our clients to do the same for their business contacts. Not only do we believe it is nice for companies to give something back, we also like to give something back ourselves. That is why we are aware of corporate social responsibility. With our wide range, there is always a perfect gift. It is our mission to ensure that brands can easily express themselves through personalised gifts. And we do all this in a personal way, by guiding you through the process step by step. As with our service, we set high standards for the quality of our products and printing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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4.8

All reviews

(279)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Igo post

Very happy with the goods we received from Igo Post. Their Service is excellent and we got our order sent over very quickly.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Fast, friendly, great value

Was on a short deadline, ordered 100 personalised water bottles for a company event. The team helped me step by step, accelerated the process and exceeded all our expectations with the quality of service (and a great price!), but also with these bottles that everyone admires (and some asked for the reference of :). Complete happiness.

27 February 2017
Unprompted review
Rated 5 out of 5 stars

Professional

In my experience IGO-POST is an excellent company In customer service and delivery. The staff are polite ,helpful, upbeat and really listen to what the customer wants. They are professional , trustworthy and keep delivery deadlines. I have ordered from them over the last 18 months and am very happy to recommend IGO-Post

22 February 2017
Unprompted review
Rated 3 out of 5 stars

Dubious Delivery

3 of the 4 items I ordered arrived on time and without incident. However, the 4th item took a courier route that would have impressed Scott of the Antartic.....
The items arrived in Belfast (from UK) and then bounced around various parts of Europe (Germany 4-5 times) until it was finally put on a truck in Limerick and sent by road to Cork. My colleague then drove to meet the courier in order to ensure the items reached their correct destination while there was still time for them to be useful.
This should have been completely avoidable as I had already contacted your offices twice to alert you to the non-arrival of these items (10 days and 7 days in advance). Note - at either of these stages it should have been easy to trace the items and ensure their correct delivery.
Very disappointing.

20 February 2017
Unprompted review
Rated 1 out of 5 stars

Worst service I have ever recieved

I would never do business with you guys again. I had to ring 3 times for my pen designs to be sent back to me.
By far the worst service I have ever received on a professional level.
Also the products itself is of such bad quality! Our logo on the pens rub off in 2 days of using the pen. 0 out of 10.
Regards,
Jurate

13 January 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from IGO-POST. Order received and very happy with the quality of the design. Dealt with Matthew who was very helpful throughout the process.

23 December 2016
Unprompted review
Rated 2 out of 5 stars

Delivery & Communication

We decided to go ahead with Igo-post because we really liked the capability of its website to show how our logo would look like straight away in the products, thus removing the time to email back and fort for proof etc.

However it all came to waste - we spent roughly €1000 of giveaways for our office launch but due to the late delivery of one item, it just all went to waste and all efforts weren't worth it after all.

16 December 2016
Unprompted review
Rated 5 out of 5 stars

Waterproof Phone Covers

I organised some phone covers for a charity event. Throughout the process Matt was a great help, an excellent advisor and overall I had a very thorough and satisfactory experience. Thanks very much

24 November 2016
Unprompted review

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