Great customer service
Reactive customer service, fast production & delivery. Perfect experience, I would not hesitate to order again.

Reply from IGO Werbeartikel

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IGO Werbeartikel ist der Spezialist für das Bedrucken von Werbeartikeln. Seit 80 Jahren sind wir davon überzeugt, dass Werbegeschenke und bedruckte Werbeartikel Unternehmen dabei helfen, Ihre Marke zu stärken. Wir verstehen die Kraft des Schenkens und raten unseren Kunden, genau diese für ihr Geschäft zu nutzen. Wir finden es nicht nur schön, wenn Unternehmen etwas zurückgeben, sondern geben auch selbst gerne etwas zurück und sind uns daher der gesellschaftlichen Verantwortung von Unternehmen bewusst. In unserem breiten Sortiment finden Sie immer ein perfektes Geschenk. Es ist unsere Mission sicherzustellen, dass Marken sich durch personalisierte Geschenke leicht ausdrücken können. Und all dies tun wir persönlich, indem wir jeden, der es möchte, Schritt für Schritt durch den Prozess führen. Wie bei unserem Service stellen wir hohe Ansprüche an die Qualität unserer Produkte und des Aufdrucks. Vieles wird bei uns noch manuell gemacht, damit wir auch weiterhin die beste Qualität garantieren können.
Sitz der Gesellschaft - Poststrasse 6, CH-6301, Zug, Switzerland
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reactive customer service, fast production & delivery. Perfect experience, I would not hesitate to order again.

Reply from IGO Werbeartikel
Your customer service is very efficient , very quick and proposed relevant solutions

Reply from IGO Werbeartikel
Great service, will use again. They delivered on time, we had a small product issue that the customer service handled quickly to our satisfaction.

Reply from IGO Werbeartikel
The product was professional and very well delivered. On time and easy to deal with company. Highly recommend the passport covers and the company overall!!

Reply from IGO Werbeartikel
The service is not the best as they did not even think to offer a compensation to the mess they caused us with delivering faulty stuff- just returned the number for mouse pads that were faulty. Stickers on the order were put on wrong that we had to do all ourself again no compensation for this or an email from management to say sorry
Still one piece is missing and to be delivered
All in all although they made mistakes and accepted but did not make any compensation for the loss we had as an organisation and think a customer will be just happy with an email of sorry and left us with no gifts for our clients which had to arrange with other suppliers
The delivery of faulty goods did not happen for first time.
Although the two ladies mrs Aigner and Waldvogel are very competent and helpful but what can they do for the management which is useless and does not change the processes to at least compensate the client for the loss or at least show courtesy to say sorry to be honest
I have to say to go to Hach although they have higher prices but it's worth it at least no faulty goods ever are delivered. Learned from the mistake actually
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