Igaro responded very quickly to some questions I had about mounting options, and my order was dispatched promptly with no issues. I've yet to try the C1 + R1 light combo as my drivetrain is on back o... See more
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Andrew was super helpful in communicating with me about the setup of igaro C1 on my bike, placement, mounts, etc. so when i placed my order I was sure I had all components/accessories I needed for pro... See more
I installed the IGARO S1 Pro a couple of weeks ago. While it is overall a great piece of kit, it an important weaknesses - the connector port: Too weak in its design it does not well support the USB-C... See more
Company replied
Used the Igaro S1 on a 20 day off-road adventure in remote terrain. Its absolutely fantastic. It functioned perfectly in all conditions (cold, heat, heavy rain) and survived a few crashes with no issu... See more
Company details
Written by the company
A UK based manufacturer of professional grade bicycle dynamo hub accessories.
Contact info
United Kingdom
- general@igaro.com
- igaro.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Dispatched the same day as ordered
Dispatched the same day as ordered. Delivery time is in responsibility of regulations of UK an EU.
Everything was inside the package. Nice tiny USB bicycle hub charger. Before final test I need to pack it waterproof, as advised by Igaro. Spinning the front wheel the charger was showing red and blue light signals as expected. Many thanks. I'm looking forward for my tour through Norway, where I definitely will need it.
Good customer service
Good customer service. Thank you for your answers.
I've received my Igaro in France about 8 days after my order.
Quick response and postage.
Seem to be a good company to deal with. Prompt response to my question and speedy delivery of the Igaroo D2 unit.
Yet to use it in the dynamo setup, but hopefully it will live up to the excellent online reviews.
5* product and responsible Customer Support
I got a D2 and is working well with Son hub Dynamo split with front light. Feeling is little better than my old Synewave Revolution as charger and moreover have better options for handlebar / stem installation. Customer Support is replying within hours and clarifying all subjects.
Igara D2 - Performed faultlessly
Purchased the Igaro D2 to charge power-bank from SON dynamo/headlamp to then charge Garmin and iPhone devices during London Edinburgh London a 1500Km multi day Audax cycle ride.
Installation is simple and straightforward; the Igaro topped up the power-bank during the day, which charged my devices in the evening.
I would recommend Igaro for both product performance and their excellent customer service.
Absolutely top rate service from a top…
Absolutely top rate service from a top rate company. If you are a bikepacker/long distance cyclist who uses a dynamo hub then the D2 is the answer. It is a super compact device that links your dynamo to practically any other device you might be running via USB C. Super compact and super efficient.
The mark of a company is in how they…
The mark of a company is in how they handle problems. It’s 9pm. My issue was resolved under warranty within 15 minutes.
It’s an excellent product but this small British company has given me a superb customer service experience. Most appreciated!!
First class
First class. Serviced my D1 for just the price of parts needed (the very reasonable USB). Rapid turnaround - it was back with me in a couple of days. Very pleased. Thanks very much!
Got my Igaro D2 dynamo to USB converter…
Got my Igaro D2 dynamo to USB converter and I’m pleased with the charging on a short test ride, really happy with the improvement in packaging over the D1 which I used previously.
Now to get a few days bikepacking to really try it out.
Best one on the market!
I was setting up my wiring harness for…
I was setting up my wiring harness for my second bike was got dynamo . The waterproof screw on connections that Igara has are excellent quality and I do use them on the D1.
Postage is swift.
Perfect communication with the seller
Perfect communication with the seller
The product (Igaro D2) is great
Once again excellent service.
Once again excellent service. Very swift and efficient.. On the Igaro website you can see the additional bits that you may require if you look on installation.I have a D1 & two way switch from Igaro that I got many moons ago. I have got my old Bob Jackson kitted out with a dynamo and a charger. So the additional wires having a one wire to the switch from the hub to switch , from the switch to light or D1 USB charger. Other bits I got from SJS.
Very fast shipment to Switzerland
Very fast shipment to Switzerland, looking forward to use the igaro for our longer tours.
Quick delivery of cable for my second…
Quick delivery of cable for my second cycle. Not yet installed but the one on the first cycle is doing well.
Great service and excellent product.
Great service and excellent product.
D2 certainly delivers.
Thanks for your quick response.
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