iExpert Repairs Reviews 

45
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I don't often write reviews. The screen of my Samsung S24 Ultra broke due an unfortunate fall. Researched the internet for a decently priced and well reviewed repair shop. Gave iExpert a chance and do... See more

Rated 4 out of 5 stars

iExpert Repairs certainly fixed the main problem with my iPhone, replacing the screen, but ignored my request to look at another more minor issue with the charging port, despite a written note enclose... See more

Rated 5 out of 5 stars

Despite the post code being entered incorrectly and my iPad went to Sheffield not Southend the post code was corrected by the post office iExpert repairs sorted the problem the next day and it was ret... See more

Rated 5 out of 5 stars

Excellent service. iExpert replaced the battery in my iPad Pro 9.7 in rapid time and returned it well packed in the same packaging I used for despatch. Everything now working perfectly. Reasonably pr... See more

Company details

  1. Mobile Phone Repair Shop
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Repair Service
  5. Phone Repair Service

Written by the company

At iExpert, we specialise in repairing mobile phones, laptops, tablets, and more. You can book online for fixing of all mobile phone models, including Google Pixel, Samsung, and iPhone repairs, such as screen replacement, battery replacement, and any other issues using our in-store or mail-in service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(45)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fantastic service

Great communication, kept in touch and they rang me after I put a request in for a repair online. this reassured me my item would be safe with them. they have a WhatsApp link to. I posted my item on a Thursday and I had it back by lunch time Saturday. You only pay to send your item to them, they ensure it is returned safely to you. The man I spoke to very friendly and explained the process and reassured me that my item was in the best hands. Amazing service and I can not fault it. Fab price for the whole job and no hidden cost. Would definitely recommend the their postal service.

10 October 2025
Unprompted review
iExpert Repairs logo

Reply from iExpert Repairs

Thank you so much for your wonderful feedback! 😊 We’re really happy to hear that our communication and postal repair service gave you peace of mind throughout the process. We always aim to keep our customers informed and ensure every repair is handled with care from start to finish. It’s great to know your device was repaired and returned so quickly! We truly appreciate your recommendation and look forward to helping you again in the future. 🙌

— The iExpert Repairs Team

Rated 5 out of 5 stars

Trustworthy and efficient

Dubious at first of sending in an expensive phone via mail to an unknown shop however this was soon relieved. Professional and fast turn around. Easy to navigate. Gave tracking info and kept in touch all the way. Sent it Thursday 22/05 and got it back today (there was a bank Holiday). Highly recommend this place, came recommended by AI as reputable and they didn't disappoint. ⭐️⭐️⭐️⭐️⭐️

28 May 2025
Unprompted review
iExpert Repairs logo

Reply from iExpert Repairs

Thank you for the great review! We're glad we could put your mind at ease with our professional, secure, and fast mail-in phone repair service.

At iExpert Repairs, we’re proud to offer trusted UK-wide mobile phone repairs, with full tracking, clear communication, and quick turnaround.

Thanks for trusting us with your device. Whether it’s a Samsung, iPhone, or Google Pixel repair, we’re always here to help.

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