While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

3rd time charging my account for something I don't know what is. I dnt have any idea what this company does what it sells not what im being charged for. Im totally disabled . I have not made any acco... See more

Rated 1 out of 5 stars

Had to return a ribbon and after I we returned it I was told there was a restocking fee. I never would have returned it had they told me that up front.

Company replied

Rated 2 out of 5 stars

I don't understand whey the company do not give free training on how to use items that were ordered.

Company details

  1. Office Supply Store
  2. Business to Business Service
  3. Printing Equipment and Supplies

Written by the company

idshop.com (ID Shop, Inc) has been providing identification, lamination and security management products since 1981. Our goal is 100% customer satisfaction with all of the products and solutions we manufacture, deliver and support. Please contact us today at 844.443.7467 for personal your own great service experience.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick & Easy to Use

I purchased time clock fobs for my company. The website was easy to use and customer service answered any questions I had promptly. They arrived quickly and I was kept up to date on my delivery time. The fobs are working well and were easy to coordinate with our clock.

17 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Kelli,

We're happy to hear that your Prox Key Fobs are working great, and that everything arrived on schedule. Thanks for your review! Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Always so kind and helpful!

16 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Diane -

So glad the RFID / Prox cards are working well for you, and that our service was up to your standards. Thanks for your review! Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Very personable and quick to respond to…

Very personable and quick to respond to any questions or requests.

15 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Rhonda,

We're pleased to help with ID card systems, software, and supplies anytime! So glad that Kim was able to get your solution set up to fit your needs! Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Many thanks to Linda Rogers for her…

Many thanks to Linda Rogers for her friendly and very helpful efforts to resolve a shipping issue for a recent order!

15 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Richard,

So glad that the shipping issue was averted, and that Linda was able to help you with the lamination film you needed. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

My sales rep is always quick to help…

My sales rep is always quick to help fill an order and her communications is exceptional.

15 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Jose,

We are so glad you got excellent service! Next time you need lamination film, we're happy to help. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

IDShop does a great job not only for…

IDShop does a great job not only for all the good products they sell, they are a full service shop providing technical support as well.

15 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Dennis,

Thanks for placing your order for ID card printer ribbons, and for writing such a great review! Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

QUICK ORDER WITH CUSTOMER SERVICE AND…

QUICK ORDER WITH CUSTOMER SERVICE AND QUICK DELIVERY OF ITEMS!

14 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Joy -

Thanks for reviewing us! Next time you need RFID / Prox cards, we're ready to help. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

ID shop made it easy!

ID shop made it easy and simple to order the cards needed for our locations.

14 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Albert,

We're always ready to help with RFID / Prox cards, and we appreciate your review! Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Great experience

Great experience. Always a pleasure to deal with. Customer service is top notch!

14 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Hi William,

Thanks so much for your review, and for your lanyard order! We're ready to help next time the need arises. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

You were very helpful with getting me…

You were very helpful with getting me what I needed.

14 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Cynthia,

So glad you got exactly what you needed, and we appreciate the review! Anytime you need printer ribbons or retractable badge reels, let us know. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

The idshop print quality is…

The idshop print quality is spectacular! Best I've found.
I had a really great experience with their personal care, good prices and exceptional print work.
-tom

10 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Hi, Tom!
Thanks for taking the time to write a review. We're always glad to help your brand.
Let us know when you need more cards and we'll be glad to help. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

IDShop is communicative

IDShop is communicative, accurate in product, and kind.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Patricia,

Thanks for taking the time to review our services. We're so happy that you're pleased, and we're always ready to help you with personalized cards. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Kim Crawford's customer service is…

Kim Crawford's customer service is fantastic!

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Major,

We appreciate the partnership on your professional ID products, and also the fantastic review! Kim works hard to make sure that all customers are well-taken-care-of, and we're glad to see you're no exception. Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Had a great experience with IDShop

Had a great experience with IDShop, they helped with the research and planning phase for an entire ID overhaul as well as going beyond the scope of our purchase to help us setup backend Databases and some other related software they were familiar with.

Lots of vendors disappear after you cut the PO, the staff here have always been available for me to ask questions to.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Wyatt,

Wow! Thanks for the glowing service review. Out tech team takes pride in customer projects like yours, and it's always great to hear that things are going well.
Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

The staff at idshop was friendly

The staff at idshop was friendly, thorough, and very helpful with my order. They made sure to check in with me to make sure my order was correct. I look forward in doing business with them again.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Janet,

We appreciate you taking time to review us! So glad that the encoded cards worked well for you. We're ready for your next order when the need arises.
Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Personal service and fast delivery

Personal service and fast delivery. Everything done right.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Hi Sarah -

We're glad you're pleased with our service and we hope you'll order personalized cards again soon!
Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

always so friendly over the phone when…

always so friendly over the phone when taking my order and even brightens my day when I call them. Orders are filled quickly and never wrong.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Dear Dave,

We're happy to help every day! Thanks for the glowing review. The team is ready to help you with your next order for professional ID products.
Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Love Kim

Love Kim. She is so easy to work.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks for the kind words! Kim does a great job with all the schools for sure.
Thanks for your partnership in the past. We're so happy to hear from our K-12 school customers.
Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Linda is always a pleasure to work…

Linda is always a pleasure to work with. She goes the extra mile to make sure we have what we need.

8 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Thanks, Teresa!

Linda and the team are always happy to help with your lamination needs.
Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

Rated 5 out of 5 stars

Excellent Customer Service

Have always been very helpful, courteous, and professional.

7 July 2020
Unprompted review
idshop.com logo

Reply from idshop.com

Abe:

We appreciate the positive review. Anytime you need RFID / Prox cards, we're happy to help with a quick and accurate order.

Contact us anytime.

Kind regards,

idshop.com
Customer Service
(844) 443-7467, Ext 2

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look