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iDonate.ie  Reviews 

535
•
TrustScore 5 out of 5

4.9

Charity
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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the online platform is extremely easy to navigate, secure, and exceptionally well-designed for supporting various heartfelt charitable causes. Consumers consistently praise the efficient transaction process, noting that donations go through immediately and receipt confirmations are always sent promptly to email. Some reviewers were not happy with having to pay additional administrative fees or extra costs when completing their donations on the site. A few other people also felt that managing these extra optional payments required paying closer attention to the final transaction details.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how well organized and user-friendly... See more

Website

Users describe positive interactions with website, highlighting that it is very easy to navigate and use.... See more

Service

Customers had positive experiences with service, describing it as quick, efficient, and very easy to use for... See more

Payment

Customers consistently note positive experiences with payment, highlighting the smooth, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a new donation company for me. Having just returned from a family trip to Donegal I was keen to donate to a Franciscan Friary we flew past but have every intention of returning to soon. The we... See more

Rated 5 out of 5 stars

First time uever using it. Set it up in behalf of my grandson who wanted to raise awareness for young people and their Mental Health. Yspi organisation will benefit from his efforts.

Rated 5 out of 5 stars

Idonate outlined clearly how to set up page,add QR etc .. Always had answer to query.easy to use,navigate.. Just noticed this week there is a reply option after donation recd ,which is good,more per... See more

Rated 5 out of 5 stars

I have used idonate.ie, before as I was making a donation to a friend, I find it very easy to use, and secure, and as it's Irish owned, I like knowing I'm supporting a home growing company to succeed... See more

Company details

  1. Charity
  2. Software Company

Written by the company

iDonate is Ireland’s leading fundraising platform. We were established in 2011 to provide a free service for charities and have since helped over 5,000 causes to raise over €100,000,000. From day one, our mission has been to ‘make giving easier’, through providing practical, innovative tools for both charities and fundraisers. A 100% Irish-owned company, we are proud to support Irish causes and fundraisers and our friendly, locally-based support team is always on hand to offer support. We place a huge value on transparency, so neither donors nor causes will ever incur any hidden fees or extra costs on our platform. At iDonate, we share the same goal as our fundraisers – to help causes to raise more.

Contact info

4.9

Excellent

TrustScore 5 out of 5

535 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(535)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Irish platform to raise funds for local clubs.

This is an excellent Irish platform to help raise funds for clubs and charities, particularly for local sports clubs that most likely, are not getting any funding from government agencies. Sports clubs that engage with children and adults are so important for local communities, for mental, physical and community welfare. These clubs critically need funding to continue operating, hence this platform gives them that opportunity. The platform is easy to navigate, and if you have any queries or assistance when using the platform, their response times are excellent! I strongly recommend this platform.

18 May 2026
Unprompted review
Rated 3 out of 5 stars

I obviously didn't find the experience…

I obviously didn't find the experience as easy as others did. While the charity was deserving of my donation, I found I donated twice in error and didn't realise until I got two "thank you" emails. I didn't really have the money to spare and chances are I won't use that system again. I'm sure it was my own fault.

14 May 2026
Unprompted review
iDonate.ie logo

Reply from iDonate.ie

Hi Margaret,

Sorry to hear you had a bad experience. We can certainly check your donations and make a refund where necessary. Please send us an email to helpdesk@idonate.ie and we will organise this for you.

Regards
Alan

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