I first ordered from them at the start of December 2024. I heard nothing until the head collar arrived 3 months later. It was a lovely head collar, I was very p!eased with it, but I did feedback to th... See more
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Total scammers
Total scammers, order placed October last year. A couple of replies to emails saying the materials have arrived for my order. Now no replies and website is gone.
Order 3 head collars back on Jan 25 no…
Order 3 head collars back on Jan 25 no correspondence at all .
I emailed them in July asked where they were .
Received an email saying they were cancelled no explanation or apology.
1 Aug 25 no refund received
Absolutely a disgrace they are still taking orders and people are still waiting from Dec 24
So Disappointed
I’m so disappointed with this company. I had high hopes in the beginning because I ordered a halter & lead and it arrived in 2 months. So I ordered a few more, and my two friends ordered also. It’s now going on nearly 7 months and none of us have gotten anything. In fact, we all got emails the other day saying our orders were cancelled and we were being refunded. But then we got emails the next day saying it was a glitch or something and they are working hard to get the orders out and they will update us. Of course we have heard nothing. I love the halter & lead that I got, it’s fantastic, but something is really off with this company. And if they can’t keep up with the orders, stop taking orders and running sales until they have sent out the thousands of orders from 2024 till now. Just doesn’t make sense and it’s a shame because it’s a great product.
Ever want to be scammed and never…
Ever want to be scammed and never receive your items?This company is for you!I would give 0 stars. Ordered a halter in Feb 2025,it's now 17th of July and still nothing. Tried to reach 4 times,never got any response. Horrible customer service,makes deals when they are clearly out of stock,can't ship anything right, make excuses for the delays. DO NOT BUY FROM THEM.
Items never arrived
Items never arrived. I emailed twice asking for an update on shipment and never got a response. Would not order from!
DO NOT ORDER FROM THEM
I ordered a halter and lead in April. Received an email yesterday letting me know that my order was cancelled after many emails letting me know it would ship in a few weeks.
Don’t bother they won’t deliver!
Ordered one of their head collars over 6 months ago and have emailed them 3 or 4 times to see where it is. Every time I got its on its way we’ve been extremely inundated with orders! Today I get an email saying your order is cancelled!!!😡 They have no reason, no explanation, nothing. I’m appalled at their service and their lies. The concept of these head collars is great but I’ll never buy from them again. My advice steer well clear
If I could I would give 0 stars
If I could I would give 0 stars. Ordered twice, one halter in January, two in March, during their sales. Because they sounded great and I have a big ole draft so them being size inclusive I was happy. Willing to wait, as I did see they were delayed. Now it's July, my March order was just canceled after I received an "Please just wait a little bit longer, we are working on it!" like 4 weeks ago. The canceled order has not been refunded to my PayPal, no explanation to why they canceled the order or why I am waiting for 6 months now.
Disaster
Never order there, they take your money and never send anything. Then tell you to wait politely for months !!
Bought a halter in November and after 8…
Bought a halter in November and after 8 months it still hasn't arrived. I've sent numerous emails only for them to keep changing the reason why it's not on its way which doesn't make sense. I will never buy from them again and advise others don't, a few others at the ranch I ride at have and they had major issues too so it's not a one off situation. Wish it wasn't the case
I wish there were 0 or negative stars…
I wish there were 0 or negative stars as this is an awful company. I ordered a Sky blue halter with a name plate for a Christmas present for my daughter on December 16, 2024. Multiple emails sent with multiple excuses as to why I haven’t received my order or no response for some of my emails. I requested a refund and no reply no refund received. They are still advertising on Facebook and collecting peoples money but not sending out orders. I contacted our local OPP station and they said nothing can be done as it can’t be proven that any criminal intent is involved. Highly recommend not ordering from this company!
I would leave a minus star rating if at…
I would leave a minus star rating if at all possible. This company is a 100% scam - they take your money and for about 9 months give excuses for non delivery then just stop communicating you never get your product - the way the US is going do
Total scammers! DO NOT ORDER!
Ordered over 10 halters back in November of 2024... and have STILL NOT RECEIVED THEM!
I would give this company zero stars if possible!
DO NOT WASTE YOUR MONEY!
Awful company. Avoid!!
Awful company. Didn’t deliver after waiting months, ignored my emails so I went through my bank to cancel. They have admitted they read emails but don’t waste any time bothering to reply. They are still accepting orders even though they can’t fulfill them. 4-8 weeks is nonsense, loads of people ordered well before Christmas with no delivery. Avoid like the plague!! They promised me to send the item next week after actually replied to my first email, but nothing months later. I have all emails that prove how awful they are! Run away from them as fast as you can!!
Scamming people
Been asking for a refund for three months as i have been waiting 6 months for my halters. They gladely took my money and just don’t answer me.
Wish I could give a zero
Wish I could give a zero! I ordered 4 halters back in early November. I received one. Many, many emails and messages later, i still have not received the others. Most of the time, no answering communication is received. If i do receive an answer, it's a mass email crying about how busy they are and that they will ship all orders by the end of whatever month it happens to be.
In short, don't fall for it. Don't order from them.
Wish I could give zero stars
Wish I could give zero stars! Ordered nearly 8 months ago with no signs of order. They keep putting updates on Facebook saying orders will be shipped within 2 weeks over and over and over again but the orders never come.
-1 star
-1 star ! I ordered the start of December , half a year later it’s yet to arrive ! No one replies to my emails and the only “ update” I’ve had , is from checking Facebook pages ! They don’t allow refunds due to delays and they don’t allow for you to cancel your order. Absolute joke , I wish I’d searched them up before purchasing!
Negative Stars - Despicable Company
Negative Stars - Despicable company. 10 months past order and nothing received, no refund, updates that promise the goods and delivery nothing. They should be shut down!! NEVER order from this company.
If I can give negative star I would
If I can give negative star I would. Ordered in January and now it's June and still have not received anything. Ask for refund at this point no answer!! I got a respond in Feb and then in April and now silence!!!!
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