Maybe models we had choose but it seems your product quality decreased. I expect colors should be more vivid. Using it 3 weeks i already got small cracks. Delivery was good thank you.
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See what reviewers are saying
Overall great products with great support service (part of my order was missing). Everything resolved and order was (post)delivered. Would buy again.
Company replied
The whole experience was a total mess. I made 2 sets of orders, and the first delivery came with items that i never ordered. How can you get the order reference right but send different items.... See more
Company replied
I like the products and the service! Always in time and very good organization☀️ My favourite modern fashion accessories for everyday urban city life.
Company replied
Company details
Information provided by various external sources
Handy-Zubehör in einzigartigem schwedischem Design, inspiriert von den neuesten Modetrends. ✓ Schnelle Lieferung ✓ 30 Tage Rückgaberecht ✓ 1 Jahr Garantie
Contact info
Sweden
- idealofsweden.ch
Reply from IDEAL OF SWEDEN
Hello Monika,
Thank you so much for taking the time and giving us this kind review, it makes us really happy.
Wish you a nice day!
/IDEAL OF SWEDEN
Very good quality of product
13 May 2021
Reply from IDEAL OF SWEDEN
Hello Katerina,
Thank you for taking the time and giving us this lovely review! It means a lot to hear you are satisfied with the quality of our products.
Have a nice day!
/IDEAL OF SWEDEN
Delivery delayed two days...
1 April 2021
Reply from IDEAL OF SWEDEN
Hello Mustapha,
Thank you for your review! We are very sorry about the slight delay.
I hope that you are enjoying your new products :)
Wish you a nice day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Remo,
We are so happy to hear this! Thank you for your kind and positive review. It means so much for us to hear that you are happy with your purchase.
We wish you a great day,
IDEAL OF SWEDEN
I just love it!!!
8 March 2021
I became the false products and I never…
I became the false products and I never recive a answer from ideal of sweden
31 December 2020
Reply from IDEAL OF SWEDEN
Hi Christa,
We are so sorry to hear that you have received the wrong item!
Please email us at reviews@idealofsweden.com and we will assist you further. In your email, make sure to include your order number and a picture of the faulty item.
Best Regards,
IDEAL OF SWEDEN
Maybe models we had choose but it seems…
Maybe models we had choose but it seems your product quality decreased. I expect colors should be more vivid. Using it 3 weeks i already got small cracks.
Delivery was good thank you.
30 December 2020
Reply from IDEAL OF SWEDEN
Hi,
I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.
Please contact us here, include a picture of the damage and your order number, and we will help you further: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
The whole experience was a total mess
The whole experience was a total mess. I made 2 sets of orders, and the first delivery came with items that i never ordered. How can you get the order reference right but send different items. Everything was wrong. I spent most of my free days contacting customer service who tried to make a fool out of me and pretended like he could. Not understand me correctly. After speaking to too many customer care personal and after wasting my precious free day on the phone, finally the order came.
The other order which costed more, never arrived. I made hundreds of complaints as well and finally spoke to a customer care representative who said that he would process a refund of my money, i never got a confirmation about funds reimbursement, and until now, my money is not returned and no items arrived. I jus wish my mo ey back, because it has caused me only money, my sanity and time following up my orders which never arrived to me. This whole experience is a robbery of time, money, and sanity. From the one order i received, i ordered a screen guard which did not last a whole day of used, was already chipped and broken. And my phone was just in my bag.
Never again, and please send my money back!
Horror experience! Designs of products are nice, but not really protecting my phone. After 3 days, i just bought a new case and a new screen guard that would really protect my phone, and deliver what my hard earned money has paid for.
-10 experience!
30 December 2020
Reply from IDEAL OF SWEDEN
Hi there,
We are sincerely sorry to hear this!
You are welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com and we will investigate this further and solve this matter.
Best wishes,
IDEAL OF SWEDEN
Excellence in elegance and support
Very good products and perfect customer service support!
4 December 2020
Top quality and top customer service
Overall great products with great support service (part of my order was missing). Everything resolved and order was (post)delivered. Would buy again.
27 November 2020
Reply from IDEAL OF SWEDEN
Hi Erika,
I’m so happy that we could help you with this! Thank you for taking the time and giving us this nice review, despite the issue you were facing.
Wishing you a great day!
/IDEAL OF SWEDEN
The case is well made and looks super
The case is well made and looks super. I‘m not very happy with the magnetic pocket as it it just for one card designed. If I put two cards then it is too much. I would find a solution to put in more cards.
26 November 2020
Reply from IDEAL OF SWEDEN
Hi Radu,
Thanks for your review!
You can put two cards in the magnetic card holder :) You might need to use the product for a few days before it stretches out.
If you have further questions, please contact us at reviews@idealofsweden.com.
Have a nice weekend!
IDEAL OF SWEDEN
Very nice products and very supportive…
Very nice products and very supportive customer service. Thumbs up!
20 November 2020
Reply from IDEAL OF SWEDEN
Hello Kaith,
We are always happy to help! Thank you so much for giving us 5 stars. Your satisfaction is of great importance to us 😄
Best regards,
IDEAL OF SWEDEN
I like the products and the service!
I like the products and the service!
Always in time and very good organization☀️
My favourite modern fashion accessories for everyday urban city life.
20 November 2020
Reply from IDEAL OF SWEDEN
Hello Alexandra,
We are so happy to hear this! Thank you for your kind and positive review. It means so much for us to hear that you are happy with your purchase.
We wish you a great day,
IDEAL OF SWEDEN
i love products from Ideal of Sweden
i love products from Ideal of Sweden. they are such good quality and so cute!
12 November 2020
Reply from IDEAL OF SWEDEN
Hi Rachi,
Thank you for your positive review! We are so happy to hear that you love your new product from us.
Have a great day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Andras,
How great to hear that you're satisfied with our customer service team! We're so happy to have you as a customer ❤
We wish you a nice day!
/IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Nini,
Thank you very much for your sweet review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a lovely day,
IDEAL OF SWEDEN
Beautiful cases
Beautiful cases and bags ... a bit pricy ... only reason why is not 5 stars ⭐️
5 November 2020
Reply from IDEAL OF SWEDEN
Hi Mariana,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a wonderful day,
IDEAL OF SWEDEN
QI charger looks a bit cheaper and…
QI charger looks a bit cheaper and smaller than I thought. Does not work immediately when I lay down my phone
5 November 2020
Reply from IDEAL OF SWEDEN
Hi dear,
I am sorry to hear that you are having issues with your products from us!
You are welcome to contact us here, include a video of the issue and your order number, and we will investigate further into this matter in order to help you in the best way we can: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
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