idealista Reviews 685

Some of the staff in Idealista show care. We have been attended well by Estefania Pena. However the system is a money grabbing platform. It tries to squeeze as much as it can from you. The client who is the advertiser is not valued. The results are not good. It is okay for advertising low cost rentals. The return not good. Lots of enquiries for cheap rentals. It is about it. The staff make it hard. Everything costs extra and a huge hassle to manage their portal. They forget we are not all IT consultants. Estefania Pena has tired her best with us and been patient. When the Customer care team wish they suddenly remove your advert which you are paying for. Lots of false waste of time enquiries People just tick the box but not genuine We have had problems over the years. We have been advertising with them for many years and tried all their various packages. We have not even had our money back. When we reduced this month they were quite rude. They have become too big and too impersonal You ask to give date of experience but it has been throughout the years

Made a reservation through their platform, by paying the reservation fee they say you get back if a scam is involved. When the „agency“ then asked me to pay an obscene amount upfront, without even providing me with a lease contract and asking me to pay through a suspicious website, I backed out. When giving this information to idealista and informing them of the obvious scam, they refused to repay me the reservation fee, saying the „agency“ complied with their terms.

I hope to see the day when platforms become accountable for the content and people they promote. Got scammed through the platform and their reply was "it's a free market, our terms and conditions are clear..." bla bla bla. Avoid it at all costs! try other trusted means, even if you think you'll pay more.

They give free pass or free advantage to big agencies and don't treat small businesses fairly.
Account manager are taking about 5 working rainy days to reply and when they reply, they aren't really responding to your question.
Can't wait for a genuine company to come and take over because the potential is there but they literally ruining it.

It's italy biggest site but one that is a conplete waist of trying to do business with
The immobilier don't seem to intertain you if you don't speek there italian or are too lazy to type in on there conputer the requested information yet they advertise different languages spoken remax is the worst of them all one to avoiding

I can't say the website is a scam. You just have to be extremely carefull! Some posts are indeed misleading, full of mistakes and I would say sometimes intentionaly fraudulent ( I tried to rent a 38m2 apartment and after 2 weeks of discussions and upon inspecting the paperwork, it turned out to be only 27m2).
The agents are not very helpful and sometimes unresponsive. I guess it's not a website problem but just a reflection of the local culture, in which the customer does not come first. The general attitude is "if you like to buy or rent, go ahead, if you don't like the service you can go to hell".

Idealista has dishonest advertisers, and there’s an ulterior motive behind it. I just booked a room where it turned out you had to pay an extra month’s rent (no, not a deposit - they call it a membership fee, but it’s just as expensive as a month’s rent). When I confronted them, they refused to remove this charge, and I had to cancel my room while still paying over €100 to Idealista. This company does not have its customers’ best interests at heart - they take every opportunity they get to take your money. I ended up finding a much better room through Spotahome instead. This site can be trusted as they are more clear and transparent about what you’re expected to pay.
/ swedish student who just lost 100 euro for nothing

Scam. The (fake) estate agents usually force you to move the conversation from Idealista to WhatsApp (this way it's harder to trace and harder to blame Idealista) and wants you to pay a deposit in advance without signing a contract. After you pay around 2000 Euro (1st month's rent, utilities, deposit, provision for the agent) they want you to send them your personal documents (Passport, ID, bank history) to check whether you are eligible. When I asked them to send a proposal of the contract first, they always stopped responding.
This makes me think that the positive comments on this page are also fake. I don't trust Idealista at all. Beware of it.

Do not trust this website/agent the properties are not real, they have taken outside photos of my property and advertised it as a bank repossession!!
They do not answer the phone and they have not responded to emails requesting they remove our property from their site! Nothing and it's still on there!!
BE AWARE THIS SITE IS POSSIBLY A SCAM!

A very stupid app,only for Italians,what about we the responsible africans(nigerians) that have fixed term contract...their agents will still say no....racism is real,I have a life contract but I don't have a house to sleep, I sleep inside my car then next morning am off to work,the app idealista is a waste of time for Africans with black colour,its a shame racism still exist in 2025, abysmal

Be careful there is no company or agency . Are just scammers looking to get money from you!

Apartment advertised in the Puerto de Mazarrón for 500euros.Arranged a viewing, drove the 150 Kms and agreed to rent the apartment subject to the required financial checks. Supplied 12 months of bank ingressos to prove that we could make the payment six times over, only to be told today by the far from professional agent that the present owners want a family in the two bed apartment, not a couple??? Thought the offer was too good as today the apartment is advertised on their site as 999 euros per month. Very unprofessional company and appalling representative....stay away from them!!!

WARNING: I am looking for an apartment in Portugal specific in Cabanas de Tavira, and I saw a beautiful apartment I want rent for 3 months and I contact on Idealist a representative of this apartment her name is Maruja, and we exchanged many emails and messages and when I check her background I find out a person told me to be careful with her so I start ask for more info concern the deposit and also the cancel policy and on the messages after my question from her I start see something strange and the time to answer my question and suddenly she STOP to answer my questions and 2 days later she came back again with a very rough strange email change the dates we agree before in many emails and now she stop completely to answer emails, for me she is a REAL SCAM from TRIAD... at Idealist are a lot of SCAMS... Maruja is one of them

I find idealista an inspiring website with a huge amount of information. Of course, there are some real estate agents who don't give the information right away (or never) but idealista can't do anything about that so there is no point in judging idealista on that. Just consider the experience a foretaste of what awaits you administratively in the country in question. You can also find real estate agents who are responsive and reliable.

Be very careful we tried to downgrade our package and was charged €368 and not let back on the platform unless we pay all the discounts back not even would let us reduce our package

I am very satisfied with all the help that I have received from idealista. I’am sure that my choice will be the best with their help. I highly recommend them when looking for a house to buy. Continue with your hard work!

I found some interesting offers for renting a flat/room. I wrote a plenty of messeges to advertisers but almost nobody answered me. It's a total waste of time. It's better to use something different.

Spain. I am hunting for a rental and it is not easy as most agents do not get back to you. But what makes it worse is scams. I found a place I liked on Idealista, but there has been some small red flags. On their own, not much but together? I pulled out as if it is a scam it could cost me a few thousand euros.
What Idealista needs is you pay a local lawyer, say fifty euros. They do a few minor checks, you sign the contract, but they also hold the money for maybe two weeks and if all is well, the owners are paid the money.

Scammers. Do not send money via this site. Fake landlords. Who knows if the property even exists!?
My son was going to Italy to study at university in Venice. He was asked to send £700 to a USA bank account with a middle Eastern name attached to the account, before arriving or seeing the property in person. They said it was the companies CEO but when we checked the name against a Google search they didn't match with the company details. Extremely dodgy. The platform they use for transfers actually flagged the transaction as 99% chance of fraudulent activity! So we immediately cancelled the transaction, phew! Don't trust this site, reading the reviews here saved us from a large financial loss from my sons student loan.

I have just reported a scammer named Maria Alejandra Pandera Almada whom is a smooth, misleading and sloppy scammer from Madrid, Spain trying to suger coat an apartment in Florence, Italy. She says she lives abroad, and cannot be onsite to show me the apartment.It sounded & looked too good to be true, from the FAKE polished photo montage photos, the price, the instant availability and then the ridiculous options of money upfront & ID's to be provided upfront. Be aware and awake as there are SCAMMERS on this site. No apartment viewing - NO business.Book one whilst in Florence and view it prior.