iDaffodil Reviews 

885
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, modern software, and useful features, with many finding them to be excellent value. Reviewers frequently highlight the prompt and reliable delivery service, noting that items arrive on time and in good condition. People also appreciate the detailed product descriptions provided before purchase, which helps them make informed decisions. However, some customers also noted issues with certain products, such as a laptop light with a short stem and uneven illumination, or a freeview recorder box that was tricky to use for recording. A few other people also felt that replacement items were of lower quality or arrived with missing components, and some experienced products failing after a short period, leading to concerns about durability and company practices.

What people talk about most

Product

Customers consistently note positive experiences with product quality and functionality, often praising items... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and quick... See more

Quality

People report positive experiences with quality, with many reviewers praising the beautiful design and... See more

User experience

Users describe ambiguous interactions with the user experience, with some finding certain aspects easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the product ; August dual tuner recorder. It arrived in clean protective custom packaging and was delivered on time by Royal Mail Ive had a previous August tuner for many years ,but this mod... See more

Rated 5 out of 5 stars

Fantastic little radio, beautiful design and excellent sound quality. A real worth it bargain.Very easy to programme and set up.All the features are really dynamic.I really love this Superb little rad... See more

Rated 5 out of 5 stars

I was very impressed with the fast response from iDaffodil and the way they kept me up to date with how my order was progressing right up to it's delivery. I purchased two items, one of which was no... See more

Rated 5 out of 5 stars

IDaffodil has great products which are delivered reliably and quickly. They also recommend other purchases exactly to requirements which is extremely helpful if you are not familiar with what is avail... See more


Company details

  1. Electronics Store
  2. Electronics Company
  3. Hi-fi shop

Information provided by various external sources

Trying to find Wireless Presenters for PowerPoint Slideshows, LED Desk Lamps or DAB Radios at a great price? Click here for the coolest gifts and gadgets!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

885 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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4.4

All reviews

(885)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordererefurbished freeview box at…

I ordered a refurbished freeview box at a great price. It arrived promptly and well packaged. Easy to set up as well. However, I then decided to change to a freesat setup and am returning the freeview box. Communication about how to do this was prompt will a full explanation. Easy company to deal with. 5 stars no problem.

28 April 2025
Rated 1 out of 5 stars

Received the product OK but there's no…

Received the product OK but there's no understandable manual for how use it. Please give feedback to August bluetooth headphones.
Thank you

17 April 2025
 iDaffodil logo

Reply from iDaffodil

We are sorry to hear the problem, can you please let us know which product it is so we can help further? You can reach us directly via email (service@idaffodil.co) or phone 01920 487770, which can be found on the invoice sent along with the product.

Rated 1 out of 5 stars

APPALLING CUSTOMER SERVICE!

Long story but the after sale service I received was appalling! Had a fault on EP650 headphones & MR270 dual band Bluetooth transmitter.

I returned the faulty devices back to iDaffodil at my cost. I was initially told there was no fault on both devices by robotic Adam. After MUCH debating I sent a video of the fault to prove the MR270 was faulty. After iDaffodil ((Adam) receiving the video I was sent a replacement in acknowledgment of the fault. I went through many hurdles having to do battle with Adam for him to acknowledge that there actually was a fault!

Adam refused to reimburse my postage costs although the MR270 was EVENTUALLY deemed faulty! According to their own terms & conditions for faulty products state that full reimbursement of postage costs would be made when a device is returned & deemed faulty.

Both faulty products were under guarantee.

I can’t recall any previous occasion with any company that I had to do battle with just to get Adam to acknowledge a fault on a device. Shameful considering this is a British company! By the way, the value of the product was around £10, I battled this purely on principle!

Anyway, idaffodil have now lost a long established multi purchase customer. I have made many purchases from idaffodil in the past, their loss for simply not initially accepting the fault exists & arguing the point!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Item arrived on time and as advertised, so very prompt delivery, unfortunately Item was faulty, contacted customer service to explain and within an hour a had a full refund, so excellent customer service, and would highly recommended using this company again

21 February 2025
Unprompted review
Rated 3 out of 5 stars

CRANKY EPG

I bought this direct from daffodil as all I needed was a basic TV freeview recorder.
Unfortunately I could not get to my first programme to record on the epg because it only showed the current one. So I rang customer service who said it needs time to propagate ! They asked me if I had an up to date outside TV aerial and I confirmed that I did and it is new. My TV epg was picking up all the epg as usual. So after a while their epg 'breeded' and I found the programme to record by adding a red dot to it. Unfortunately when I came to play the recording it was of bbc1 not the chosen channel !
So I tried another time leaving the box on the channel I wanted to record, and it worked ! Hooray I thought.
But this morning when I came to set a new recording the epg for bbc2 hd had not propagated far enough to it. Frustration. I left it on the epg for over an hour but still no joy. So I retuned all the channels, then my programme appeared ! What a clart.
I don't know about recording 2 channels at the same time, even overlapping, but I doubt I'll ever need that.
For the money it's not too bad as a very basic but glitchy TV recorder, but if you aren't willing to persevere with it don't buy.

29 January 2025

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