Easy to use - perfect for creating passport photographs... BUT make sure you read the small print and cancel your basic membership within 48hours, or you will be charged (tacitly!) a monthly subscript... See more
Company replied
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Easy to use - perfect for creating passport photographs... BUT make sure you read the small print and cancel your basic membership within 48hours, or you will be charged (tacitly!) a monthly subscript... See more
Company replied
I can't believe how quick and easy it was to use the website. Being a wheelchair user it's not possible for me to go out alone so being able to do it online has made my life so much easier. Simple ea... See more
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Photo required for driving licence. Site successfully replaced background but did not address shadow on face. Picture was rejected by DVA because of the shadow. 24 Hrs later my bank contacted me to... See more
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They assigned me to a monthly subscription that I never applied for, and it was not clearly stated in the description of the service I purchased. I realized two days after my purchase that they had de... See more
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Written by the company
Create compliant ID photos online in seconds — simple, fast, and accessible from anywhere.
ID-Photo.pro allows you to generate official ID photos directly from your smartphone or computer. Our system automatically adjusts your image to meet passport, visa, and identification standards.
No need to visit a photo booth — everything is done online in just a few clicks.
If you have any question about your order, billing or subscription, our support team is here to help.
We recommend contacting us first, as most issues are resolved quickly.
Need assistance? Our team is available to help you with your photo, order or billing questions.
Fast response and dedicated assistance
We are committed to providing a clear and transparent service. Your feedback helps us improve continuously.
Our goal is to deliver a reliable experience with fast and fair support whenever needed.
United Kingdom
I have a very bad experience with ID photo team where i paid for the service and i didn’t receive my 22Digits ID for residency
I sent numbers of emails but the response is very poor
I will not recommend your application for my colleagues
Photo did not work. I was charged £2.90 for a photo that did not work. Two days later I was charged a subscription fee that I was unaware of at £39.90. Absolutely ridiculous!!!!
If I could put less than one star, I would. Who needs a monthly subscription for this? Clearly no one, and they know it. This a scam, and built with the intention to abuse and take advantage of unsuspicious users -- or people slightly in a hurry. While we are all getting more and more suspicious on the Internet, the only surprise is that we are still getting caught because they are getting more and more devious. I hope they can sleep at night..... NOT.
J’ai commandé 6 photos a 6,90€ il me prélève ces 6,90 € plus 39,90€ fraude complet
Slipping in a monthly subscription when all I wanted was an ID picture is borderline scamming. I'm less than happy about this and must tell you that you have built distrust in record time!
Good evening, I was charged today for a subscription I never signed up for. This is theft! I am requesting a refund for this €40 charge. I am extremely shocked by this fraudulent subscription, and one thing is for sure: I will never use your services again!
This scammer and fraud please escape from this people’s
They don’t tell you you’re singing up for a monthly subscription pure con job
I am extremely disappointed with ID Photo Pro. The way this service is presented is not transparent at all. I was not clearly informed that I was signing up for a subscription, and I have now been charged € 39,90 per month since February without being aware that a recurring payment was being taken.
A subscription of this cost should be communicated clearly and openly before any payment is made. Hiding such important information behind unclear terms is unacceptable and feels misleading.
On top of that, the actual service was not even useful. The ID photo I created through ID Photo Pro was too blurry and poor quality to be accepted for my driving licence or passport. So I paid a significant amount of money for a service that did not deliver a usable result.
I strongly recommend that others be very careful before using this service. A company should be transparent about subscriptions and provide a product that actually meets official requirements. My experience has been extremely negative, and I would not use ID Photo Pro again.
Fraud !!!!!! Don't pay it or you will be automatically suscribed to their 40€ monthly plan.
Fraud!
They took my money without my consent.
It was not cleary stated that if i buy a photo they will take another 39 eur in a few days.
This is not normal, u need a service like this in a hurry and they scam you for a stupid and almost useless service!
I hope your website will be taken down, thieves!
Those were my last money for this month! For what?!?? For a stupid picture???
This is a scam, you are charging me for services I didn’t order.
Dont use their service. Evwn when used once, would unknowingly sign you up for heft monthly payments. Fraudulent
Thought I was only paying €2.90 for passport photos (which were not accepted for a passport application). Had no idea I was signing up to a subscribed service where €39.90 was taken within 48 hours. Hidden charges that when I complained was told they are clearly stated, well I did not see them? Would not use them again. I was told the money only held by my bank but a week later it’s still not released? Bad experience and would not recommend
I just wanted an id format photo. I paid 2,90€. Then a 39,90€ hidden suscription is contracted.
It's clearly a fraud
i purchased a photo and then was charged a monthly subscription
Purchased a one-time offer for €2,90, and ended up being charged €40 a couple of days later, because I was forcefully handed a monthly membership, that I never signed up for. This site is a scam, don’t buy anything from them, unless you want to get charged €40 each month unwillingly and unknowingly
They are thieves. You pay for a photo (2,90€) and then your card is debited for more than 30€ without any explanation and reason, without asking for your approval. This site is not trustworthy. To be avoided

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