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Icybeardental Reviews 

2,441
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,809 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, noting significant improvements in teeth whitening and overall oral cleanliness. Many appreciate the quick delivery and excellent communication regarding their orders, making the purchasing process smooth and efficient. The quality and presentation of the products also receive frequent praise, with people often recommending them to friends and family. However, some customers experienced issues with delayed or incomplete orders, leading to disappointment. A few other people also felt that the products did not work for them, or caused sensitivity and irritation, contrary to expectations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction and love for the... See more

Quality

People report positive experiences with quality, with many reviewers praising the effectiveness of the... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

User experience

Customers had positive experiences with user experience, finding the website and ordering process easy to use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery 3-4 days so not to long 🙂. Product i choose was the powder ,do not expect turkey teeth in a week ,It did work but took a good month to notice a difference, and probably took my teeth down... See more

Company replied

Rated 5 out of 5 stars

Fantastic offer. I purchased the full bundle and got the led pack free worth £59.99. Unbelievable quality and even tho I’m only 3 days in using products I am already seeing whiter brighter teeth. W... See more

Company replied

Rated 5 out of 5 stars

Fantastic product noticed the difference in teeth shade after using twice . So much so I'm having to find a dentist to get a new pair of dentures at front as the colour now does not match .Hilarious... See more

Company replied

Rated 5 out of 5 stars

Ive always complained about never managing to get my teeth white no matter what I tried. Well Until now I've only been using the tooth paste and powder for three days and omg I can already see the dif... See more

Company replied


Company details

Written by the company

Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,441)

1,745 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can see the difference already and I…

I can see the difference already and I am only 5 days into the 14 day transformation bundle.

27 June 2026
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Reply from Icybeardental

Hi Sue,

Thank you so much for your lovely review.

We’re absolutely delighted to hear that you’re already seeing a difference just 5 days into your 14 Day Transformation Bundle — that’s fantastic progress and exactly the kind of results we love to hear about.

We really appreciate your support and kind feedback, and we hope you continue to see even more improvement as you complete the full course.

Rated 2 out of 5 stars

Order process easy but not as yet…

Order process easy but not as yet received my order or confirmation when I will receive it

27 June 2026
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Reply from Icybeardental

Hi Suzanne,

Thank you for your feedback, and I’m sorry to hear that you haven’t yet received your order or any confirmation on when it will arrive.

We completely understand how frustrating that is after placing your order, and that’s not the experience we want for our customers.

We have sent your an email directly and are continuing to assist you further with your order.

Rated 5 out of 5 stars

Nothing worked until now

Ive always complained about never managing to get my teeth white no matter what I tried. Well Until now I've only been using the tooth paste and powder for three days and omg I can already see the difference. Can't wait to see them after I use the strips xx Fantastic product. Fantastic service and quick delivery x

1 July 2026
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Reply from Icybeardental

Hi Monica,

Thank you so much for your amazing review.

We’re absolutely delighted to hear that after struggling to find something that worked, you’re already seeing a difference after just three days of using the toothpaste and powder — that’s exactly the kind of feedback we love to receive.

It’s also wonderful to hear that you’ve been happy with the service and delivery as well. We hope you continue to love the results as you go on to try the strips too.

Thank you again for your support and kind words.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, results on first use!!

26 June 2026
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Reply from Icybeardental

Hi Steve,

Thank you so much for your lovely review.

We’re delighted to hear that your order arrived quickly and that you noticed results from the very first use — that’s fantastic feedback to receive.

We really appreciate your support and kind words.

Rated 5 out of 5 stars

Showing results already

Just started on my journey with teeth whitening.
Very pleased with my results already, so have ordered more products 👍

4 July 2026
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Reply from Icybeardental

Hi Mandy,

Thank you so much for your lovely review.

We’re delighted to hear that you’re already seeing results and that you’re so pleased with the progress so far. It’s wonderful to know you’ve enjoyed the products enough to come back and order more.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Asking for item review rating minutes…

Asking for item review rating minutes after purchasing? Just stop your system from sending. Annoying, as are the 5 other emails received.

4 July 2026
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Reply from Icybeardental

Hi Tina,

Thank you for your feedback, and I’m sorry for the frustration caused by the review request and follow-up emails.

We completely understand how annoying that must have been, especially so soon after placing your order. We really appreciate you taking the time to highlight this, and your comments will be passed on to the relevant team for review.

Rated 5 out of 5 stars

Product great will use again

Product great will use again

27 June 2026
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Reply from Icybeardental

Hi Deborah,

Thank you so much for your lovely review.

We’re really pleased to hear that you’re happy with the product and that you’d use it again. Your support and kind feedback mean a lot to us.

Rated 5 out of 5 stars

What a quick turn around and…

What a quick turn around and notifications throughout the purchase of my bundle .
Be using using for five days already three shades lighter , I take a lot of tablets due to heart condition which doesn't help my teeth colour , already my smile is wider thanks to this product .. I will definitely continue to use and reorder once I need bundle ... but its going to last ages so real good value for money ..

27 June 2026
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Reply from Icybeardental

Hi Jayne,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that you were happy with the quick turnaround and updates throughout your order, and even more pleased that after just five days you’re already seeing such a noticeable improvement. It’s fantastic to know the products are making such a positive difference for you and giving you more confidence in your smile.

We really appreciate your support and kind words, and we’re so pleased you’re finding the bundle great value too.

Rated 5 out of 5 stars

Good value for money

Good value for money . I am noticing an improvement in teeth colour but very slow

4 July 2026
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Reply from Icybeardental

Hi Jo,

Thank you so much for your lovely review.

We’re really pleased to hear that you’re finding the products good value for money and that you’re already starting to notice an improvement in the colour of your teeth. Whitening can vary from person to person, so it’s great to know you’re seeing progress.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Order not received

Order not received,Evri advised me to contact the seller, contacted them, they said they would take up the matter with Evri, and they would send me my order out express delivery,only to receive another ref number from Evri this morning to say that they will be in further contact when they receive my order, totally let down by both the suppliers and the delivery service,paid for my order 9 days ago and still nothing, terrible experience for a first time user of icybear

3 July 2026
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Reply from Icybeardental

Hi Anju,

Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience.

I completely understand how frustrating this has been, especially as a first-time customer having to deal with both a delivery issue and further delays after already being advised that we were arranging a replacement.

This is certainly not the experience we want for our customers. We have responded to your email directly and are continuing to work on this with the courier to get your order resolved as quickly as possible.

Rated 5 out of 5 stars

Amazing

Lucky to get the discount bundle and OMG ITS AMAZING only started 3days ago with paste and then toothpaste and everyone is already noticing the difference not used the strips waiting for my son to try these delivery was fast

27 June 2026
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Reply from Icybeardental

Hi Charone,

Thank you so much for your amazing review.

We’re absolutely delighted to hear that you’re already seeing such a noticeable difference after just 3 days, and even better that other people are noticing too! It’s great to know you were happy with the discount bundle and that your delivery arrived quickly as well.

We hope you continue loving the results, and we really appreciate your support and kind feedback.

Rated 5 out of 5 stars

Excellent products

Excellent products

4 July 2026
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Reply from Icybeardental

Hi Sue,

Thank you so much for your lovely review.

We’re so pleased to hear that you’re happy with the products. Your support and kind feedback mean a lot to us.

Rated 5 out of 5 stars

Fabulous products

Easy to use website, quick deliveries and fabulous products

25 June 2026
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Reply from Icybeardental

Hi Tina,

Thank you so much for your lovely review.

We’re delighted to hear that you found the website easy to use, your delivery was quick, and most importantly that you’re happy with the products. That’s exactly the kind of experience we aim to provide.

We really appreciate your support and kind feedback.

Rated 5 out of 5 stars

Easy portal to use great updates and…

Easy portal to use great updates and quick deliveries

3 July 2026
Icybeardental logo

Reply from Icybeardental

Hi Lynn,

Thank you so much for your lovely review.

We’re really pleased to hear that you found the website easy to use, appreciated the updates, and that your order arrived quickly. That’s exactly the kind of experience we aim to provide.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

This review isn't about the product…

This review isn't about the product because I haven't had a chance to try it yet. My order was delayed by Evri and when I finally received it after a week despite being two day delivery the order in the box was in complete. I ordered the composite bundle which consists of 3 items. I only received 2. I am disappointed because I have a social occasion next week I wanted to have a brighter smile for. 🥲

4 July 2026
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Reply from Icybeardental

Hi,

Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience.

I completely understand how disappointing this must be, especially after the delivery delay and then receiving an incomplete order when you were hoping to use the products ahead of a social occasion.

This is certainly not the experience we want for our customers. We have responded to your email and provided an immediate resolution for the missing product so this can be put right for you as quickly as possible.

Rated 5 out of 5 stars

Brilliant

Brilliant. Products

27 June 2026
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Reply from Icybeardental

Hi Sharon,

Thank you so much for your lovely review.

We’re really pleased to hear you’re happy with the products — your support and kind feedback mean a lot to us.

Rated 5 out of 5 stars

Excellent product which is beautifully…

Excellent product which is beautifully presented
The follow up service and video is excellent too
Easy to follow process and great results so far

26 June 2026
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Reply from Icybeardental

Hi Angela,

Thank you so much for your wonderful review.

We’re delighted to hear that you’re happy with the product, the presentation, and the follow-up support as well. It’s great to know the videos have been helpful, the process has been easy to follow, and that you’re already seeing great results.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Haven’t received

Haven’t received

4 July 2026
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Reply from Icybeardental

Hi Pauline,

Thank you for your feedback, and I’m really sorry to hear that you haven’t received your order.

I have sent you a personal email regarding your order delivery status so we can assist you further directly.

Rated 5 out of 5 stars

Quick delivery

Quick delivery

26 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Janine,

Thank you for your review! We’re really glad to hear your order arrived quickly.

We truly appreciate your support and hope you enjoy your products!

Rated 5 out of 5 stars

Quick easy delivery

Quick easy delivery, great cumunication.

26 June 2026
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Reply from Icybeardental

Hi Gemma,

Thank you so much for your 5-star review! We’re really glad to hear you were happy with the quick delivery and great communication—that’s fantastic to hear.

We truly appreciate your support!

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