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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ICONIC LDN

ICONIC LDN : Poole Dorset. Order placed early December 2025. No delivery by 22nd Dec. No response to three emails messages. The phone number on their website is amazingly for Suicide Watch! Is that for their staff or the customers who are ripped off?

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Nice coat, the business set a real money value

Nice coat, the business set was a real money value, good quality, and delivery pretty fast only 3 days

20 November 2020
Iconic Hall logo

Reply from Iconic Hall

Hi Susan, thanks for take the time for sharing your opinion about our services & product, everyday our staff work hard in order to reduce delivery waiting time, thanks again

Rated 5 out of 5 stars

Good quality products, fast delivery

Good quality products, the coat was warmer than expected, and I received my order in a few days.

17 November 2020
Iconic Hall logo

Reply from Iconic Hall

Hi Josh, thanks to take time for sharing your opinion about iconic-hall,
Thanks again for shopping with us.

Rated 1 out of 5 stars

The suits are really frustrating

The suits are really frustrating! The quality is below the poor . 000000 zero quality cutting and sewing and clothes are really poor.I want my refund for suits. But the woman coat was really good quality.

17 November 2020
Iconic Hall logo

Reply from Iconic Hall

Thanks for your review, for your information we have a really flexible return/refund policy, maybe you should have to send us a request sooner(as your parcel has been delivered a week ago and your first reply was during the last night) , as usually we always receive your email between midnigth & 2 AM, and this is why we always reply the next business days. But I can confirm that your request has been accepted & you already receive the confirmation email.

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