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icon (formerly BeanBagBazaar) Reviews 

14,555
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and excellent product quality, noting that the items arrive promptly in sturdy boxes and feel exceptionally comfortable. Many people also appreciate the durable, high-quality fabrics and the supportive design that makes daily lounging thoroughly enjoyable for the whole family. However, some customers also noted minor durability issues, mentioning that a few bean bags split shortly after delivery or prematurely lost their original shape. A few consumers experienced challenges with the filling process or reported that the products required extra stuffing to feel fully firm.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality and durable fabric of the... See more

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive very... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy fabrics, robust... See more

Order

Customers had positive experiences with order, highlighting the simple and easy purchasing process. Reviewers... See more

Service

Consumers find service to be exceptionally positive, praising the efficient and quick delivery. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

We ordered the beanbag and footstool after borrowing my sisters version of both. An absolute godsend, nice and firm, great quality fabric and the backrest suports the spine beautifully. Arrived in a b... See more

Company replied

Rated 5 out of 5 stars

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm it wasn't difficult but it was a bal... See more

Company replied

Rated 5 out of 5 stars

Very impressed with fast efficient delivery of the garden bean bag and footstool. Fab colour. Strong material and perfect for child’s need. The big box was a bonus !!! Endless fun by all

Company replied



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Manufacturer
  5. Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,555)

1,140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to view and order goods as…

Easy to view and order goods as expected our grandsons loved the bean bags and it solved the problem of not enough seating in a small room

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product

Great product, fast delivery and got it at a fair price!

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear you are enjoying your new bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, was a present for my daughter, she loves it

10 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your daughter is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Ordered a beanbag chair from Icon via…

Ordered a beanbag chair from Icon via B&Q. When it arrived it was too large for the space and I also didn't like the colour - neither of which was the fault of the company. After finding their returns details and providing order info I was provided with a QR code. All I had to do was rebox the beanbag, tape it up, take it to the post office and show them the barcode so they could print a label for the return. Couldn't have been easier, excellent customer service and the beanbag was very comfortable just not right for my space. Would definitely consider buying from them again in the future due to excellent customer service.

The only slight negative was that I was matched with an AI chatbot when going through the returns process. It asked some redundant questions but was fairly easy to work with, I just dislike AI on principle.

16 June 2026
Unprompted review
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your glowing review - it really made our day ❤️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

Rated 5 out of 5 stars

This is the second time that i have…

This is the second time that i have purchased a bean bag from BeanBagBazaar.

It’s really comfortable and of high quality. Also love the material used to make it.

2 June 2026
Unprompted review
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Liam,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good quality at a very reasonable price

28 May 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Bag is good quality and well made

Bag is good quality and well made. Cover is washable. Good value.

2 April 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Marian,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Great high quality product

Great high quality product, exactly as advertised at a good price. Quick delivery.

13 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Niamh,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Arrived on time and good quality

Arrived on time and good quality

12 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 4 out of 5 stars

Great bean bag chair

Great bean bag chair- bought for my 12 year old grandson. He loves it. Soft cord, rich colour, comfy and cozy. A great success.

31 May 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Penny,

Thank you so much for your kind words!

We're thrilled to hear your grandson is enjoying their bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Got a lovely beanbag great quality…

Got a lovely beanbag great quality material and very comfy . Very quick delivery .

11 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Arrived quickly and very good quality.

Arrived quickly and very good quality.

9 March 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks a million for the review! We’re over the moon to hear your bean bag has found its happy place ❤️

Don’t forget to tag us in your comfy setup – we’d love to see it over on @iconHomeHQ!

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Excellent, good value products

Arrived quickly.
product excellent.
Packaged well.
Very good value for money
Fully recommend

11 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hi,

Your review means the world – thank you for taking the time to leave one. We’re delighted your bean bag is everything you hoped for ❤️

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Good size bean bag

Good size bean bag, durable fabric, easy wipe clean, good price, prompt delivery.

17 March 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear you are enjoying your new bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Looks great

Looks great, comfy, and the kids love it!
Fast delivery too.

1 May 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Angela,

Thank you so much for your review!

We love seeing how our bean bags look in your space - don’t forget to tag us on socials, @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Value for money ..

Value for money ..

10 May 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey John,

We’re so happy to hear you love your order!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Good

Good quality with fast delivery

1 May 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Bean bag arrived quickly

Bean bag arrived quickly, very pleased.

9 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Love my new bean bag

Love my new bean bag. The quality is amazing. Also, great communication and prompt delivery.

2 June 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your glowing review - it really made our day ❤️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Simon,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

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