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Company details

  1. Cryptocurrency Service

Written by the company

Icon - a cryptocurrency exchange with additional services for paying for goods and services, as well as transferring funds worldwide: Europe, Asia, CIS, Africa, Latin America, USA.


Contact info

3.2

Average

TrustScore 3 out of 5

31 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The transaction was not completed

The transaction was not completed, and my exchange request was deleted without any prior notice or explanation.
Customer support cited an anti-money laundering (AML) check, but no evidence was provided to suggest that the cryptocurrency I had sent posed any risk.
Customer support failed to resolve the issue for over 15 hours. After that, they requested my passport and photographs, even though I had already answered all their questions and provided screenshots confirming that the transfers had been sent from my personal wallet without the involvement of exchanges or third parties.
The funds were not received, and the exchange was never completed.

Based on these facts, as well as the reviews I read - unfortunately only after the exchange had taken place -I strongly advise against using this exchange service!
You will simply lose money, time and your patience.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

The website icon.finance looks…

The website icon.finance looks professional, but I had an unauthorized charge on my account. I contacted their support several times by email and never received a response.
I could not verify the company behind this site because the domain owner is hidden, it is hosted by Namecheap, and there is no clear financial regulation or official license. The online service appears to be entirely AI-based, and online reviews are almost all perfect, which seems unrealistic for a financial service.
The fees, security, and operations of the site are unclear, so I recommend being very cautious before sending any money.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ Warning

⚠️ Warning: Unrecognized transactions and non-existent support
Review:
Charges appeared on my account under “Icon Finance Poland”, but their support claims no such transactions exist in their system. Even worse, they do not respond to any emails, and their customer service seems to be entirely AI-driven, with no real human assistance. I strongly advise caution before using this service.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently used this crytocurrecy…

I recently used this crytocurrecy exchange site and was absolutely delighted! The exchange process was quics and hassle-free. The interface is intuitive and customer support responded quickly to all my questions. I recommend it to anyone looking for a reliable and convenient way to exchange!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

I have been using this exchanger for…

I have been using this exchanger for several months now and I am very happy. The website interface is very user-friendly, all operations are performed quickly and transparently. I especially like that there is a mobile application that allows you to make exchanges anytime and anywhere. Customer support works promptly and is always ready to help with any questions. Exchange rates are always relevant and profitable. I recommend this exchanger to anyone who is engaged in trading cryptocurrencies.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Good exchanger

I use icon exchanger from time to time and it suits me quite well. Exchange rates are good, especially TRC 20, compared to the P2P market binance rate is more favorable by 10 percent, the exchange is fast, within an hour the funds arrive on the card, cryptocurrencies are quite a lot, but there is one disadvantage is the lack of network Ton. I would like it to be added to the pool of crypto networks for exchange. I have quite a lot of bought ton and to withdraw it you have to exchange twice and lose a good amount of money on conversions. I like the exchanger, I will continue to use it and I hope the management of the company will listen and add ton to their exchange pool.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

I have peThe best exchangerrformed currency exchange on…

I have performed currency exchange on this site several times. At the moment, I use the Icon exchanger exclusively, as it is an honest and reliable partner. There is a large selection of different cryptocurrencies. They are also attracted by very favorable exchange rates, a convenient interface and a simple exchange application. The exchange takes place as soon as possible. It is a pleasure to deal with such partners. I will recommend it to my friends.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

ICON

They have, without a doubt, the largest variety of cryptos to choose from out of any U.S. Based exchange, you'll find coins and tokens here you won't find anywhere else. They also havea NFT platform and a decentralized wallet app. They accept debit and PayPal which is huge,but the thing I love is that they have relatively small fees, and INSTANT WITHDRAWALS USING A DEBIT CARD WITH NO HOLD!!!!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

I recently used icon.finance for…

I recently used icon.finance for exchanging cryptocurrencies, and I am highly satisfied with the experience. The platform stands out for its user-friendly interface, making it easy to navigate even for those who are new to crypto trading.

One of the key features I appreciated was the speed of the transactions. I didn’t have to wait long for my exchanges to process, which is crucial when the market is so volatile. This efficiency made the entire experience smooth and stress-free.

The range of cryptocurrencies available for exchange is impressive, allowing for a variety of trading options. I found the rates to be competitive, and the platform provides clear information about fees upfront, which adds to the overall transparency.

On the downside, while I didn’t encounter any major issues, I did notice that customer support response times could be improved during peak hours. However, given the quality of the service and the ease of use, this is a minor concern.

Overall, icon.finance is a reliable choice for anyone looking to exchange cryptocurrencies efficiently. I would definitely recommend it to both beginners and experienced traders alike.

6 November 2024
Unprompted review
Icon logo

Reply from Icon

Thank you for your feedback! We were happy to help)

Rated 5 out of 5 stars

"A Convenient and Multifunctional Cryptocurrency Platform"

I recently used the Icon exchange and was pleased with the experience. The platform offers convenient options for buying and exchanging cryptocurrencies, as well as easy transfers worldwide, including Europe, Asia, CIS, and other regions. I was especially impressed by the additional services for paying for goods and services — it truly simplifies everyday transactions. The interface is intuitive, and the fees are quite reasonable. Overall, Icon is suitable for both casual users and those actively working with cryptocurrencies.

3 November 2024
Unprompted review
Icon logo

Reply from Icon

Thank you for your feedback! We were happy to help)

Rated 5 out of 5 stars

Quite a good exchanger

Quite a good exchanger, I use it often. Cryptocurrency rates are usually up to date, some are really profitable. Applications are processed in a relatively short time - literally 10-20 minutes. In general, I personally am more than satisfied with this exchanger.

17 September 2024
Unprompted review
Icon logo

Reply from Icon

Thank you for your feedback! We were happy to help)

Rated 5 out of 5 stars

I regularly use this service to…

I regularly use this service to exchange cryptocurrency and am satisfied. Favorable rate and fast transactions make it the best among its anaogues.

19 July 2024
Unprompted review
Icon logo

Reply from Icon

Thank you for your feedback! We were happy to help)

Rated 5 out of 5 stars

I recently used the currency exchange…

I recently used the currency exchange service and was very pleased! Excellent service, the staff was polite and professional. The exchange rate was surprisingly favorable, which was a pleasant surprise. The exchange process was quick and without any delays. I don’t remember what exactly I changed, but I was very pleased. In addition, I liked the cleanliness and comfort inside the exchange office, which creates a pleasant atmosphere. I will definitely come back here next time I need to exchange currency, and I recommend it to anyone who is looking for a reliable and profitable place to exchange and will continue to use it if necessary.

4 July 2024
Unprompted review
Icon logo

Reply from Icon

Thank you very much for your feedback and recommendation! We look forward to your return to icon finance!)

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