ICEPURE Reviews 

Found what I needed and was shipped/received very quickly

Phenomenal filter. I connected it a bit differently than it's "intended" for in that I simply run the filtered water to a small faucet added to my sink and two refrigerators. It's rated for 5 years/40,000 gallons which equals 22 gallons per. Since we only use a couple gallons per day, is it going to be usable for 50 years!!!??? I don't know if that's legitimate, but I do l know it's rated for a NICE amount of water and works great!

The Technician was very efficient and knowledgeable about his task and how to install and operate it.

4 stars until I actually receive my filter. Update to my previous review. IcePure has been very proactive (beyond my expectations) in getting me a RO filter for my IcePure filtration system. My purchase of their RO machine 4 years ago was not cheap. That said, it is a good machine, however It requires 2 different type filters. Both need replacement approximately every 2 years. The filters together run about $100+. The 2nd year I replaced them there were no problems. It is now time to replace them again and I can no longer find the UTR400 RO filter. It appears to have been discontinued, but I can’t say for sure. IcePure has found and ordered a compatible filter for me. Their customer service is better than I’ve seen in decades. They will resolve any issues to the best of their ability.

I would order from this company again. I purchased from the Ice Pure filters website. The filter keys I ordered from my Samsung water filter arrived exactly as ordered within 7-10 days. I placed the same order twice. I contacted them by email, and was able to return one of the orders, and received a full credit card credit within a few weeks.

I would order from this company again.

Great product, fast delivery

The icemaker works well and makes good ice. It is a bit disappointing that you cannot flip a switch to stop the icemaking but keep the existing ice from melting. I had to rig a piece inside of it to make that work. Otherwise, it is constantly running and is too loud for residential use.

Initially it worked great but after just 3 months the water is getting bad again. I’m disappointed in the longevity of the filters vs the cost of filters .

Easy to install ! Great product.

The product didn’t work so I packaged it up along with my invoice and all necessary paperwork, including proof of purchase I I paid eight dollars to ship it back and waited for my $16 credit back to my account and never received it. It’s been over a month. Not good business in my opinion.

I was very hopeful that this product will fix the filter alignment, it did not! We followed the instructions and the filter head did not turn at all. I would not recommend.

Fair price and speedy shipping and delivery.

FANTASTIC CUSTOMER SERVICE !
I was shipped 2 instead of 3 frig filters. Someone had obviously pinched the third one. Emailed customer service, and they gave me several options.
Additional filters were sent, received, and I am a very happy customer who will continue to order again in the future! Wonderful company !

I had a hard time communicating with them. It took much longer to receive my filters than it said it would on the site.

Have ordered these filters before and they perform well.

Exact fit.
Free shipping.

I am on my third filter in one year. I have well water and the icepure filter clogs within 4 months. We have a prefilter before our water goes to our water softener and we also have a rust remover tank with our water softener. The filter doesnt last no where near as long as advertised.