I m regular customer in there site 1 month ago i deposit 2500rs till now I didn't receive in my wallet they says my money not received in there system now what will I do know they just eat my money U... See more
Company replied
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After I posted my review on Trustpilot, iCash.One replied publicly asking me to contact them by email for resolution. I did email them again as requested, but there is still no proper reply or r... See more
Company replied
Worst still now no upadte and they are not replying. They think that we won't complaint on small amounts. I didnt recived my withdraw still now I made on 13may2026 paymet id 9309660 they simply update... See more
Company replied
I have been using icashone since it started before, it was Astropay now it's icashone. I only use icashone for faster transactions to gaming websites but, 4th June 2026 i made a deposit of 1000 rupees... See more
Company replied
Company details
Written by the company
iCash.One is a comprehensive platform designed to bridge the gap between merchants and payment solutions. This system facilitates seamless transactions and interactions, allowing merchants to easily integrate and accept different payment solutions. This interconnected approach not only enhances the customer experience but also drives growth and operational efficiency for merchants.
Contact info
Third Floor, Landmark Square, 64 Earth Close PO Box 707 Camana Bay, Grand Cayman Cayman Islands, KY1 9006, Cayman Islands
- support@icash.one
- icash.one
Breach of guidelines
I-CASH ONE wallet is Wonderful
I-CASH ONE wallet is Wonderful, Fantastic & Very Very needful App.
19 February 2026
Unprompted review
Reply from iCash.One
Hello Vivek,
Thank you for taking the time to share your positive feedback. It truly means a lot to us. We’re glad to know you’re having a good experience with our platform.
If there’s ever anything you need, or we can assist you with, please don’t hesitate to reach out. We’re always here to support you.
Warm regards,
Hello sir I applied for deposit on 22…
Hello sir I applied for deposit on 22 jan 2026 of 4000 but till now it did not credited to my account also it's showing complete i mail to customer support but no response from there side i mail all the bank statement details to them but no help so plz solve this issue as soon as possible user id -l3AdcFJPlO
22 January 2026
Unprompted review
Reply from iCash.One
Hello Hitesh!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.
Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.
In order for us to assist you effectively, we kindly request that you respond to our Trustpilot request and provide us with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.
We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.
Thank you for choosing iCash.one, and we look forward to hearing from you soon.
Best Regards,
iCash.one Team
My funds were debited from my bank…
My funds of amount 8k were debited from my bank account on Feb 6, 2026. Today is 18th February. I kept following up in the emails but they just didn't gave me any response.
6 February 2026
Unprompted review
Reply from iCash.One
Hello Anurag!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
Withdrawal Showing Completed But Money Not Received – No Proper Support
I am extremely disappointed with my experience.
I made a withdrawal of ₹2400 on 10 February (Payout ID: 9227512). The app shows the transaction as “Completed,” but the amount has still not been credited to my bank account.
I contacted my bank, and they clearly confirmed that they have not received any funds related to this transaction. Despite this, there has been no proper clarification, no UTR number provided, and no proof of transfer shared.
This is very concerning. When money is involved, transparency and proper support are expected. Marking a transaction as completed without the customer actually receiving the funds creates serious trust issues.
I request the company to urgently investigate this matter and provide a clear explanation along with proof of transfer or process a refund immediately.
Very disappointing experience so far.
9 February 2026
Unprompted review
Reply from iCash.One
Hello Ashwani!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
Top Up not credited into my account
Hi. I’m Mithin Vishal. My user id is bH3J7HkDsQ. I made a top up of INR 30,000 on 7th Feb 2026. I have successfully transferred the money via UPI given by the iCash. But still the money not credited into my account. After 24 hours the status changed to expired. I have already sent mail with the proof of my transaction but no response from the customer support yet. My complaint number is 118891. It’s been almost 10 days but no response from the customer support. I checked the reviews on Trustpilot & many facing the same issues.
User ID - bH3J7HkDsQ
Payment ID - 500611211
Amount - INR 30,000
UTR No - 603864546407
Payment Date - 07/02/2026
Complaint No - 118891
7 February 2026
Unprompted review
Reply from iCash.One
Hello Mithin Vishal!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
I deposit 4000 inr on 5 feb 2026.but…
I deposit 4000 inr on 5 feb 2026.but there chat not responding.they keep asking me for wait .kindly someone help.
My transaction id is 698719647324.
I provide my transaction id now pls look into it.
I provide all the necessary documents that show payment was successful.but till date I didn't receive any amount.
5 February 2026
Unprompted review
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
Bank withdrawal pending since 14 days and no proper website support
I had initiated bank withdrawal of INR 54,448.38 from my icash.one account on 3rd February 2026. I have created ticket ID #126671 "Delayed Withdrawal (In progress) User ID zkDfERwoxk - Gaurav Kumar" for it but there is no proper support from the team. Requesting to cancel the withdrawal so that i can use this amount on the website.
3 February 2026
Unprompted review
Reply from iCash.One
Hello Gaurav!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
Deposit not credited
I have made a deposit of 10000 INR and 15000 INR using UPI option
It’s been more than 2 weeks and amount not yet credited iCash account
And no one is replying from their support system and always redirecting to the old ticket #118222
They are complete scamsters
And it’s been more than 40 days ,
The reply which I got on mail was my funds are being traced 😅
10000 INR is not a small amount for me to sit and wait for you guys for more than 40 days to credit it
Complete scamsters
Already mailed and not getting response there as well
Can paste the screenshot here if required 😅
1 February 2026
Unprompted review
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
This app is fraud..i make two topups…
This app is fraud..i make two topups one is of 2400 and other is of 6600 …money transfered from my bank account ..but they did not credit in my cashone wallet..i have all the proof still they did not reply to the mails…everytime i send emails to them …i recieved a system generated mails from them …there is no agent from their side who can solve the issue…do not use this app…they are scammmers…astropay was good but when it changes to icashone the real scam start
Today is 18-02-26,still does not get my topup and no reply from icashone asusual
No one can help in emails too
Sending all the details to the email u provided..still not get any help
Dear iCashOne Support Team,
Today 27-02-2026 I received your email asking me to file a case against the merchant to whom I sent the money and to provide a bank manager–signed screenshot if the merchant refuses to refund.
I would like to clearly state that this request is not acceptable.
I made the payment only to the merchant that was provided by your platform. I have already shared all the required details with you, including the complete payment receipt and transaction proof.
Since the merchant was provided by iCashOne, it is your responsibility to contact your merchant and verify the transaction. I am a customer and I should not be asked to do your internal follow-up work or file a case on your behalf.
If you need a bank statement or any confirmation, you should directly ask your merchant to provide the official bank statement in PDF format and resolve this issue from your side.
Please understand that I have already fulfilled my responsibility by sharing all valid proof of payment. I request you to take immediate action and resolve my issue without putting unnecessary burden on me.
I am still waiting for my money to be credited or refunded.
Looking forward to your prompt and responsible response.
Regards,
Akshay KumaR
Today us 3-3-2026…still i did not get mytopup…i have send my pdf of bank statement too…very dissapointed
13 February 2026
Unprompted review
Reply from iCash.One
Hello Akshay!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
I deposited some money and no money has…
I deposited some money and no money has been credited for 3-4 days .They give zero customer support .I hope they give my money back
12 February 2026
Unprompted review
Reply from iCash.One
Hello!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.
Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.
In order for us to assist you effectively, we kindly request that you respond to our Trustpilot request and provide us with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.
We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.
Thank you for choosing iCash.one, and we look forward to hearing from you soon.
Best Regards,
iCash.one Team
Payment of 2000rs not added in the account since a week
It's been a week since my payment of 2000 was not added.
I have confirmed with the bank also that the payment cannot be reversed and it was successfully transferred.
I request you to kindly add my payment
Deposit amount -2000
Method- Paytm
Payout id- 500614721
Utr no. - 698916362839
Date- 8th February
User id- a9kQpI8BXk
I have urgent momey to be paid please add the money to my Icash wallet without any further delay.
8 February 2026
Unprompted review
Reply from iCash.One
Hello Anil Kumar!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
iCash.one Team
5k Payment stuck no response from the…
5k Payment stuck no response from the team bot mails and bots replies are annoying no agent has contacted me via mail it worked good in beginning now it's has become like every other app out there. Wish they look after my deposit and pay me back
15 February 2026
Unprompted review
Reply from iCash.One
Hello Krishna!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Providing excellent customer service is our utmost priority, and we want to address your concerns promptly.
Upon reviewing our records, we were unable to locate any contact associated with the details provided in this review.
In order for us to assist you effectively, we kindly request that you respond to our Trustpilot request and provide us with an email address and phone number registered in iCash.one. This will enable us to accurately identify your account and review your situation as soon as possible.
We value your feedback and appreciate your cooperation in resolving this matter. Please rest assured that once we receive the necessary information, we will take immediate action to address your concerns.
Thank you for choosing iCash.one, and we look forward to hearing from you soon.
Best Regards,
iCash.one Team
I would rate it 0 only because if your…
I would rate it 0 only because if your payment gets stuck and do not show up in the icash wallet it takes weeks to get resolved even after sending all the details and the bank statement so better use a platform that can resolve money issue immediately and not make you wait for weeks..
4 February 2026
Unprompted review
Reply from iCash.One
Hello Jitesh!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
🛑🛑iCash.One Fraud and SCAMMERS 🛑🛑
🛑🛑iCash.One Fraud and SCAMMERS 🛑🛑
They are not refunding my payment
Asking Irrelevant things that do
It's been 15 days now
Money already sent to their partner account name SRI KHATU SHYAM TRANSPORT 11499.99 INR ON 2ND FEB 2026
THROUGH UPI PAYMENT MODE UPI REF GENERATED
BUT THIS PEOPLE not helping and not sharing bank statement I asked share your Bank statement to me so will clear see where my money
If money was it's generally return automatically within 3 days
But payment already sent to them
Now this SCAMMERS playing with me
ICASH.one fraudsters
Stop using their services immediately
Bhai sab logo ko bol do jitna ho sake information because they are stealing money
Report to CYBER Authority
2 February 2026
Unprompted review
Reply from iCash.One
Hello!
We sincerely apologize for the inconvenience and any frustration this situation may have caused you. Your experience is important to us, and we strive to provide a smooth and reliable service for all our users.
Please note that our Support Team has already contacted you via email with the details of your case and is currently following up.
If there is anything else we can assist you with or if you have further questions, please don't hesitate to reach out, we’re here to help.
Warm regards,
iCash.One Team
I made a deposite of 2000 inr
I made a deposite of 2000 inr transactiom was succuesful but amount not credited ticket id 125152
When we contct cosutmer support they just send same email always fed up ffraud app
12 February 2026
Unprompted review
Reply from iCash.One
Hello Sandeep,
Thanks for sharing your review, and we are sorry to hear about your experience.
We are pleased to inform you that the transaction has been approved and credited to your account.
If you ever need anything else, feel free to reach out to support@icash.one.
iCash.One Team
On 11 Feb 2026
On 11 Feb 2026, I made a UPI payment of ₹17,000 to iCash.One.
Status: SUCCESS
UTR: 155417671554
Receiver: RITUMONI DAS (ritumonidas55555@idbi)
Payment id:500624931
Despite multiple emails and tickets (#124048, #125516), funds are not credited.
If this issue is not resolved within 48 hours, I will be proceeding with formal complaints through RBI Ombudsman and the National Cyber Crime Portal.
Kindly treat this as final intimation.
This is not a threat — it is a legal escalation notice.
11 February 2026
Unprompted review
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
Worst application for withdrawals…
Worst application for withdrawals because withdrawal is made as successful but still not credited and after contacting to customer care in application ai is chatting with me & can't understand my situation withdrawal problem saying mail to our customer care support then on wards after mailing icashone customer care there no support from icashone please requesting to ignore icashone if you really loves your money
4 February 2026
Unprompted review
Reply from iCash.One
Hello Mandala,
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Best Regards,
very worst experience..deposit issue
User-9dTr1afdAv
very worst experience I've deposited 900 inr on 8 Feb 1:32 am, I have given all of the payment proofs but the customer support is very worst it's been now 4 days but they haven't credited my funds yet, and they mark the transaction as expired, all the time they only say one thing that ur ticket has been created nothing else, im very mch frustated by their service and customer support, they are scammer nothing else
8 February 2026
Unprompted review
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
My deposit issue not resolved still I….
My deposit issue not resolved still I am unhappy
12 February 2026
Reply from iCash.One
Hello Simhadri!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Your experience is important to us, and we want to ensure that we address your concerns effectively.
We had previously requested additional details through the TrustPilot platform in order to assist you further. However, we regret to inform you that we have not received a response from you within the given timeframe. Without the necessary information, it becomes challenging for us to review and resolve your situation effectively.
To ensure that we can assist you, we kindly request that you use the form available in our Help Center (https://icashoneinc.zendesk.com/hc/en-us) to send us an email with detailed information about the issue you are facing. Rest assured, our dedicated Support Team will prioritize your request and provide you with the necessary assistance.
We appreciate your cooperation and look forward to receiving your email. Please be assured that once we receive your message, we will take swift action to resolve your concerns.
Thank you for choosing iCash.one, and we are committed to providing you with a better experience.
Best Regards,
iCash.one Team
Dipojit or withdrawal me problem hota h
11 February 2026
Reply from iCash.One
Hello!
We’re sorry to hear about your experience.
Our support team can assist you directly and securely — please reach out to us at **support@icash.one**, and we’ll review your case as soon as possible.
iCash.One Team
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