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4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Helpful support with my license issue

I contacted Tenorshare support because I needed help with my iCareFone license. Jessie from the support team responded quickly and offered a helpful solution. The process was clear, and I appreciate the assistance.

Good customer support experience so far.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer experience

Trustpilot offers transparent, user-driven reviews that help build trust between businesses and consumers. Its official platform is reliable and easy to use.Trustpilot 提供透明的用戶評論,有助於建立商家與消費者之間的信任,官方平台可靠且易於使用。

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use, recommended

I have used this software for several years and recently had the need to contact customer support. The response was prompt, courteous and resolved the issue for me. I find this software very easy to use, in particular the management of photo folders and iphone backups. In addition the diagnostic tools have been very useful.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

wanted to transfer from android to…

wanted to transfer from android to iphone. The icarefone advertising is misleading, the only free bit is the download to your computer, to transfer anything to anywhere you first need to register and pay for icarefone which is an ongoing subscription and not a one off payment. After downloading and running the icarefone it will ask you to attach your devices to your computer, you absolutely can not go any further without paying. Deleting the icarefone software from your computer after uninstall a pop up states that not all components could be deleted but can be deleted manually, the undeleted components are hidden and not easy to find which is a red flag.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

It just works.

I tried several apps to connect an iPhone to a Windows 11 PC. Only Icarefone by Tennorshare works, and it works without having to install iTunes, or even iTunes drivers. It just works. I like that.

31 March 2026
Unprompted review
Show reviews in all languages. (12 reviews)

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