Ibuysneakers Reviews 333

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

The name should be iscam never received the shoes or a refund or even a reply. over a year trying to contact them it's bizarre how they still online

Rated 1 out of 5 stars

The shoes arrived after almost a month and were 4 sizes smaller, I had to send them back at my expense, they still haven't collected the package nor given me my money back. I'm afraid they are scamme... See more

Company replied

Rated 2 out of 5 stars

J'ai bien reçu mes paires de Air Jordan 1 Mid White Black au bout de la 3e semaine après avoir passé ma commande. PAR CONTRE, c'est de la contrefaçon et il est impossible de retourner les baskets. D... See more

Rated 1 out of 5 stars

I DIDN'T RECIEVE MY REFUND UP TO NOW YOU'D BETER CHOOSE ANOTHER NAME FOR DE SITE BYE BYE SNEAKERS/MONEY BECAUSE DE CUSTOMER RECIEVED NOTHING OF HER/HIS PURCHASE No SNEAKERS /NO MONEY PURCH... See more

1.6

Bad

TrustScore 1.5 out of 5

333 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ignoring emails

Ignoring emails
Hello,

I ordered shoes from your website and I am confused if you still work or just a scam. I have been waiting for 15 Days for my shoes and I didn't get any messages or reply to my email. It would be great if you could give me answer please.

I am asking you for the 4th time to respond to my request.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

I'm afraid they are scammers

The shoes arrived after almost a month and were 4 sizes smaller, I had to send them back at my expense, they still haven't collected the package nor given me my money back. I'm afraid they are scammers...
***update: I ended up having to ship the wrong shoes at my own expense, but I was refunded the full amount I paid for the purchase. I haven't purchased anymore because, even though the shoes cost less, the sales methods aren't for me. Thanks for everything anyway.

22 January 2025
Unprompted review
Ibuysneakers logo

Reply from Ibuysneakers

Hola,

Lamento mucho escuchar sobre tu experiencia. Entiendo lo frustrante que debe ser esta situación. Te recomiendo que te pongas en contacto con nuestro equipo de soporte a través de soporte@ibuysneakers.com para que puedan asistirte con el seguimiento de tu devolución y el reembolso. Asegúrate de incluir todos los detalles relevantes, como el número de pedido y cualquier comunicación previa. Estamos aquí para ayudarte y resolver este problema lo antes posible. 😊

Rated 1 out of 5 stars

SCAM DO NOT PURCHASE FROM HERE

Never received my order # 405634 Adidas Handball Spezial Shadow Brown Gum 40EU and no explanation why... When I tried to email them at the address they provided the email bounced back so this company it's clearly a SCAM! DO NOT BUY FROM THEM!

21 January 2025
Unprompted review
Ibuysneakers logo

Reply from Ibuysneakers

Gentile Cliente,

Grazie mille per aver condiviso la tua esperienza positiva! 😊

Siamo davvero felici di sapere che sei soddisfatta del tuo ordine e che l'articolo ha soddisfatto le tue aspettative. In effetti, le nostre spedizioni richiedono solitamente tra i 15 e i 25 giorni e, anche se comprendiamo che l'attesa possa sembrare lunga, lavoriamo costantemente per garantire ai nostri clienti prodotti di qualità.

Apprezziamo particolarmente la tua comprensione riguardo ai tempi di consegna e la tua onestà nel condividere la tua esperienza. Feedback come il tuo aiutano altri clienti ad avere aspettative realistiche sui tempi di consegna.

Speriamo di rivederti presto! 🌟

Cordiali saluti,
Il team del Servizio Clienti

Rated 5 out of 5 stars

Orderd schoes

I orderd schoes yesterday and pepol say thats it a scam but if i get the schoes i wil buy more of them is a great site and i hope i am not scammed

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Shoe quality is fantastic. Was a little dubious ordering first time but it all arrived as described and quickly.

16 May 2024
Unprompted review
Rated 1 out of 5 stars

Bye bye sneakers/money

I DIDN'T RECIEVE MY REFUND UP TO NOW
YOU'D BETER CHOOSE ANOTHER NAME FOR DE SITE
BYE BYE SNEAKERS/MONEY
BECAUSE DE CUSTOMER RECIEVED NOTHING OF HER/HIS PURCHASE
No SNEAKERS /NO MONEY
PURCHASED ON 10 MARCH

10 March 2024
Unprompted review
Rated 2 out of 5 stars

Pls come in🤲

Well i bought some air jordan 4's and waited 2 weeks long... Never came in tho i hope that they come in.

17 January 2024
Unprompted review
Rated 1 out of 5 stars

I order my shoes 2nd of November now…

I order my shoes 2nd of November now it’s 3rd of January and I haven’t received anything yet, they don’t answer to my emails and they don’t giving me any refund back, these people are poor in communication and they’re also scammers, they made a mistake with my order from the beginning they said they will sent it over and since then I’m try to contact them but no one is answering

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Not recieved, money back?!

Ordered on Dec. 2, emailed Dec. 27 and they said it was delivered Dec. 20. I said not and now I have to figure it out myself with the delivery service. I have demanded my money back but I am afraid this is not going to happen.

I think they are responsable for the package not being recieved and therefore they have to give me back my money.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Hello, You can buy with confidence, products are like described on the pictures. Even i doesn t received a tracking number immediately , i contacted them and a finally got it. I ordered two pairs, ben

Hello, You can buy with confidence, products are like described on the pictures. Even i didn t received a tracking number immediately , i contacted them and a finally got it. I ordered two pairs, ben & jerries and Travis Sc. They are awesome!!! :-) site you can trust, it s not a scam. Fabrice( from Belgium)

22 December 2023
Unprompted review
Ibuysneakers logo

Reply from Ibuysneakers

Thank you very much for trusting us. Greetings

Rated 1 out of 5 stars

Fake trainers

Fake trainers. Don’t waste your money. Seller doesn’t respond so basically a scam.
Shame on you
Return my money you owe me.

7 July 2023
Unprompted review
Rated 2 out of 5 stars

Dissatisfied

I bought my shoe on this shop on May 11th,it arrived here in italy 🇮🇹 but I didn’t received,it was sent back to the shop because they made a mistake when writing address and since then I have tried to communicate via mail and no one responds my control number was LV772451542CN………….what I’m asking is if anyone can assist me on how I can get the package 📦 or I get my money back I can be happy…

26 June 2023
Unprompted review
Rated 1 out of 5 stars

Items no delivered

I ordered and paid for a pair of Nike air max 270 react on 20th May 2023 and as of todays date I have not received them. Or any other correspondence from the company!

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Great shoes

Great shoes, top quality and price and excellent customer service, will buy again

17 May 2023
Unprompted review
Ibuysneakers logo

Reply from Ibuysneakers

Thank you very much for your trust!

Rated 2 out of 5 stars

Niet ontvangen

Besteld, betaald en niets ontvangen.
Geen antwoord via e-mail
The shoes arrived finally. Still a pitty that there was no communication/replies.

28 February 2023
Unprompted review
Rated 2 out of 5 stars

J'ai bien reçu mes paires de Air Jordan 1 Mid White and Black MAIS...

J'ai bien reçu mes paires de Air Jordan 1 Mid White Black au bout de la 3e semaine après avoir passé ma commande. PAR CONTRE, c'est de la contrefaçon et il est impossible de retourner les baskets. Donc si vous ça ne vous dérange pas les baskets à contrefaçon, à ce moment là vous pouvez commander sinon laissez tomber. Bonne journée!

I did receive my pairs of Air Jordan 1 Mid White Black after the 3rd week of placing my order. BUT, it is counterfeit and it is impossible to return the sneakers. So if you don't mind counterfeit sneakers, then you can order, otherwise forget it. Have a nice day!

28 November 2022
Unprompted review

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