Their Business is Rusty.
About 5 days of ordering few items from them. Nothing was dispatched.
The numbers that they've provided in website does work, but people at the other end either pickup the call after multiple attempts or cut the call.
And when you do connect, they'll hear your problem and will ask for 10 mins with the promise to call you back. And they don't.
Only later when you call to check up, you realise, they didn't do anything at all. So they'll raise the same excuse why they werent able to do their jobs, again say that they'll call back, but they don't. And again when you check up, same story.
After many days, one of them called back and said the item is out of stock and they don't know when it will be in. So you ask them to cancel the order. And they don't even do that.
Ive concluded It's not a business these folks are running, but simply a game that they like to play sometimes and other times, when they don't feel like it, leave the customers hanging. So have some self respect and don't be the NPCs in their game.
Don't buy anything from here. Absolute tragedy, these people will put you through.
Update: Since the last update, they've cancelled the order and are promising to refund the money. What I can conclude is this is a genuine business and they do care about their reputation, which means they'll try do right by you. But will they do it on their own ? The answer was No in my case. As I really had to push things from my end to get things done.
Let hope they sort themselves out after this.
16 August 2024
Unprompted review
