Ibraheem Toy House Reviews 

126
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Arrived promptly, in extremely good condition and well packaged. Daughter very happy. Thank you

Rated 5 out of 5 stars

Placed an order for the little explorer magazine bundle, wasn't sure when I'd recieve it. I then emailed the customer service at Ibraheem Tous House and they've kept me informed about when I shall ex... See more

Rated 5 out of 5 stars

Ordered three items which looked better than the online pictures and were exactly what I was after. Delivery came as expected and all in all a smooth process. Definitely will be using Ibraheem Toy Hou... See more

Rated 4 out of 5 stars

I absolutely love the Islamic play mat/gym, its perfect for my little 4/5month son hamdulillah. The quality is amazing and feels luxurious. Its a very well made, high quality product. The music bo... See more

Company details

  1. Toy Store

Written by the company

The worlds leading online Islamic toy store for Muslims, committed to reaching Muslim families across the world with Islamic toys and products for Muslim children. Find Islamic books, toys, Arabic dolls, pillows, electronics and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.6

All reviews

(126)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, incredibly helpful. I would not think twice about ordering from them again.
Without a doubt Ibraheem Toy house has been flawless. Thank you for everything!

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service, they go above and beyond to try and help you.

I placed an order yesterday (Thursday 8th April 21) for a Quran Cube pray and play star as a gift for my friends child. At first, I was a little worried as the order is a surprise gift and my friend does not know that I am ordering it and so I wanted a gift option where I could place a note with the order to let them know that it is from me when they actually receive and open it. I understand that this service is not really offered on their website on checkout, and it seems this was not offered on any other Islamic toy websites either. When I emailed the brother at the Ibrahim Toy Store they responded to me immediately, within the space of 5 minutes and were so helpful. The brother has informed me that they have inserted the note in for me with my order even though they do not usually do this. I can not fault them on their customer service, it’s really amazing. I am a little upset that I was not able to get the gift on time for my friends son’s birthday which is this Saturday 10th April, but I only placed my order this Thursday evening so Ibrahim Toy Store can not be faulted on that part. I can not wait to be contacted by my friend once she has received the gift. Thank you to the brother who helped me out! You have amazing customer service and I would definitely recommend that people shop with you as you go above and beyond to try and help out your customers and are really polite. I hope that delivery does not take too long, and I am hoping that I get regular updates about the delivery to see if they actually get the item. Thank you for all your help.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Great items

Delivery came quick enough. Packaged great. Emails sent to keep me up to date with package.

15 March 2021
Rated 5 out of 5 stars

Ordered books.

Packaged very well with scraps of card which I don’t mind at all. (reuse & recycle!) my children loves the books and will soon be coming back to order more products. They especially loves reading “my dads beard” as they can relate to the books with their family. Delivery was a day late as expected due to current situation. Thank you for a great service.

9 March 2021

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