All my questions were answered on time and gave enough details. The bike I purchased was for a great price. Everything arrived ahead of schedule, was packaged in original packaging and was new and und... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Muy buena atención a mis necesidades. Increíbles en el sentido de servicio. Ordené desde los Estados Unidos y sin ningún problema. La ayuda y atención después de recibir ha side increíble también. E... See more
Super easy and smooth transaction. Shipping was quick to the USA. Would definitely use this company again.
Horrible expirience, placed the order 20 days ago, and still not shipped. Every time i ask what is going on with order, they reply "sorry, we will send it tommorow" or "we will send it next monday", a... See more
Company replied
Company details
- Bicycle Store
- Bicycle Rental Service
- Bicycle Repair Shop
- Bike Accessories Store
- Indoor Cycling
- Road Cycling
Written by the company
Cycling and outdoor sports store. We work with the world's leading brands and we ship express worldwide directly with DHL,FedEX,UPS. We offer a top quality service aligned with customer needs. We are a European company located in the north of Spain.
Turboebike. - Inspiration comes with the sport
Written by the company
- Professional mechanics certified by Orbea and Specialized.
- We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Fast shipping all over Europe. Payment with 3D Secure.
Fast and insured shipping with DHL, FedEx, UPS
We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Contact info
Polígono Benta-aldea 26, 20270, Anoeta, Spain
- +34 843 99 99 54
- info@ibksport.com
- ibksport.com
4.4
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was kind of buggy
Delivery was kind of buggy, would not deliver to romania , had to email them. But the prices are super good , bought the orbea laufey h-ltd 2022
3 February 2025
Unprompted review
0 complaints
Bought a cannondale Habit HT 3 here and shipping was very fast to the Netherland. Love the new bike and i have absolutely 0 complaints :)
27 December 2024
Quick supply.
16 January 2025
Pleased with my purchase.
Pleased with my purchase. Item was like described. Communication was good. One little downside: the shippingcosts were fairely high.
16 January 2025
The pakage was monitorized all of the…
The pakage was monitorized all of the way
So that I could know where it was at all times
16 January 2025
They answered my guestions very guickly…
They answered my guestions very guickly and transport was fast.
Also bike and all parts had perfect condition.
That was my first but not last time, when i buy something at ibkbike 👍🏻
17 January 2025
Great bike - even greater service
Quick and to-the-point customer service. Quick delivery. Perfect match
17 January 2025
The products are as expected and they…
The products are as expected and they were sent in reasonable time. Although I did not receive an order confirmation right away, the helpline was very helpful and after contacting them, everything worked out perfectly.
17 January 2025
Fast and uncomplicated
16 January 2025
Save delivery
Save delivery, everything worked exactly as promised. Thanks for your excellent service.
16 January 2025
Very Good quality of the bike the…
Very Good quality of the bike the delivery and the price too…Bravo !
16 January 2025
Great bike shop
Clear and fast communication, friendly, in time delivery and product as expected. Pricing is also very competitive.
16 January 2025
Good price and product with a fast shipping
Ordered an Orbea bike from California knowing that the bike will be coming from Spain at a good price compared to US prices. The time it took to arrive to the US was almost the same as if I had ordered it from within the States. Highly recommend IBK Sports!
27 November 2024
Unprompted review
accurate and quick delivery of a…
accurate and quick delivery of a product that was in short supply.
16 December 2024
Great communication (even though I'm in…
Great communication (even though I'm in the USA), quick shipping, and great prices.
16 December 2024
Prompt shipping. Outstanding service
Prompt shipping. Excellent packaging of the items.
16 December 2024
Great company to purchase bicycle parts
The only company I found that still stocks new parts for previous generations of Specialized road bicycles.
6 November 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.