I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The... See more
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Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... See more
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One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... See more
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I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... See more
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Company details
- Catering Food and Drink Supplier
- Beverage Distributor
- Food and Beverage Exporter
- Food Manufacturer
- Manufacturer
Written by the company
IBC Simply are a UK manufacturer and supplier of quality food and drink products. With more than 250 products across our ranges, we have everything you need to stock your coffee shop, restaurants and bars, garden centre, attraction or at-home barista station. We take great pride in our products, working hard to ensure all our ingredients are ethically sourced and of the highest quality. As a family business, you become part of the family when you buy Simply and we want to help grow your business as we grow ours. SYRUPS - We have over 70 flavours of syrups to choose from, with a huge range of sugar free syrups as well as some made with organic sugar. All our syrups are nut free and suitable for vegans, with a large range that are Halal certified. Add our syrups to coffee, hot chocolates, frappes, cheesecakes, pancake batter and more! You can also try our iced teas, coolers and winter warmer syrups which make drinks in seconds just by mixing with water. We have something for every season. FRAPPES - Our range of ice cold frappes come in 10 flavours so you can make delicious iced drinks for everyone. The entire range is vegetarian, as well as our vegan frappe powders that are fantastic when made with soya milk. Just blend a frappe powder with milk, ice and any of our syrups for a tasty treat. If you don’t have a blender, you can use our pourable frappe liquid over ice instead. HOT CHOCOLATES - Our selection of hot chocolates are a must have for your drinks collection. With our selection of vegan and vegetarian hot chocolate powders, you can create thick and creamy winter drinks easily. Our ruby chocolate powder makes a bright pink, slightly berry flavoured treat, while our drinking chocolate powder is a classic option that’s suitable for vegans. MENU SUGGESTIONS - Here at Simply, we don’t just provide great products. We also help you to plan your seasonal menus with a huge selection of recipes and ideas. If you’re not sure what flavours are right for your customers or the time of year, we’re here to help.
Contact info
1st Floor, Riverdale House, 19-21 High Street, AL4 8BB, Wheathampstead, United Kingdom
- 08006895128
- sales@ibcsimply.com
- ibcsimply.com
4.8
Excellent
117 reviews
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Great company
Great company , Great products and Great support from the team!
11 May 2026
Unprompted review
Reply from IBC Simply
Hi Oliver,
We're really pleased to hear that you're happy with both the service received from the team, and the products purchased.
Thanks for taking the time to share your experience, we really appreciated it!
Best wishes,
The IBC Simply Team
I cannot speak highly enough of this lot
I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The quality of their service perfectly matches the outstanding quality of their products, which is something you don’t come across often. In all my years, they are by far one of the best suppliers I’ve ever had the pleasure of working with. Everything is handled with ease, efficiency, and attention to detail — simplicity at its very best. Highly recommended
7 May 2026
Unprompted review
Reply from IBC Simply
Hi Jason,
Thank you for taking the time to share your experience!
We're thrilled to hear that you were so happy with not only our products, but the service received. The team pride themselves on their excellent customer service, so we'll pass this message on.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Awesome products and fast service 5*
30 March 2026
Reply from IBC Simply
Hi Neil,
Thank you for your feedback!
We're really happy to hear that you're pleased with the service and products you received. Look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Reply from IBC Simply
Hi Caroline,
Thank you for your feedback! We're so pleased to hear that you're happy with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
1234
1. Fast reacting and great comunication!
2. Helpfull with sending the PO back for confirmation
3. Adjusting the things for us in our favour
Thank you very much!
4 March 2026
Reply from IBC Simply
Hi there,
Thank you so much for this feedback, we're really grateful! It's great to hear you were pleased with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Great overall experience.
Great overall experience.
Very prompt response to emails whether its an enquiry or order.
Good quality products, Great price and delivery very quick!
If an issue occurs, dealt with immediately with no issue.
Ordered from IBC simply now at least 5-6 times and would highly recommend their products and services.
26 January 2026
Unprompted review
Reply from IBC Simply
Hi there,
Thank you for your amazing feedback! We're so pleased to hear that you're happy with the products purchased and the service received from us.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Great service and on time
16 January 2026
Reply from IBC Simply
Hi Brian,
Thank you for your feedback!
We're really pleased to hear that you were happy with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Great & excellent service 24/7
Great & excellent service 24/7. Outstanding products for every business. We love being partner of you since 2009. Thanks for everything. Yours Tom - Germany
11 November 2025
Reply from IBC Simply
Hi Thomas,
Thank you for your great feedback! We're thrilled to hear that you're consistently happy with the service you're provided.
We value you as one of our longest standing customers and look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
All good as ordered
1 October 2025
Reply from IBC Simply
Hi Peter,
Thank you for your feedback!
We're thrilled to hear you were happy with your order and the service received!
We can't wait to speak with you again soon.
Best wishes,
The IBC Simply Team
Resolved issues quickly
Even when there were issues with stock being missed, they resolved it really quickly and at their own expense.
12 September 2025
Unprompted review
Reply from IBC Simply
Hi Jo,
Thank you for leaving your feedback!
Firstly, we would like to sincerely apologise that you experienced some issues with your order. That certainly isn't the service we aim to offer to our customers and it's disappointing to hear this happened.
Despite this, we're glad to hear that the issue was quickly resolved to your satisfaction. We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Was short delivered on my initial…
Was short delivered on my initial wholesale delivery but the shortfall was redressed within 24 hours.
Can't ask for better than that.
2 September 2025
Reply from IBC Simply
Hi there,
Thank you for sharing your experience!
We're disappointed to hear there were some issues with your order, that's not the service we want to offer to our customers and we're sorry to hear this happened.
Despite this, we're glad to hear that the issue was quickly resolved to your satisfaction. We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Quick delivery
29 July 2025
Reply from IBC Simply
Hi there,
It's great to hear that you were happy with the service you received with your order.
Thank you for taking the time to share this feedback and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Amazing all round thank you from team…
Amazing all round thank you from team zidanes x
5 August 2025
Unprompted review
Reply from IBC Simply
Hi Sohail,
Thanks for getting in touch and leaving this feedback. We're thrilled to hear that you were happy with the service received.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Reply from IBC Simply
Hi Frank,
Thank you for your feedback! It's great to hear that you're happy with the service received.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Fab service by phone and delivery
Great communication when discussion what products were right for us and what is trending at the moment.
Delivery was quick to receive. Will definitely buy from them again.
30 June 2025
Reply from IBC Simply
Hi there,
Thank you for taking the time to share your experience, we really appreciate it!
We're pleased to hear that you were happy with the service received. We always try to take some time to talk through customer's needs with them to ensure they are getting products which are relevant to them.
We're looking forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Excellent service and great quality…
Excellent service and great quality sauces.
17 June 2025
Unprompted review
Reply from IBC Simply
Hi Simon,
Thank you for taking the time to share your experience! We're really pleased to hear that you're happy with everything and we look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
Reply from IBC Simply
Hi Nick,
We're really pleased to see that you're happy with the service you received, and appreciate you taking the time to share your feedback.
We look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Excellent service
Excellent service from Connie as always! Helped us out with an unexpected scheduling/production issue and we managed to carry on as planned thanks to her.
13 May 2025
Unprompted review
Reply from IBC Simply
Hi Jack,
We're really pleased to see this amazing feedback, thank you for taking the time to share! It's great to hear that you're happy with the service received.
Best wishes,
The IBC Simply Team
Wonderful Company
We've been working with IBC for years! Such a lovely company to deal with and very friendly and helpful staff.
1 May 2025
Reply from IBC Simply
Hi there,
Thank you so much for your great feedback, we really appreciate it! We love hearing such feedback from our customers and are thrilled to hear you're happy with the service received.
We look forward to hearing from you soon!
Best wishes,
The IBC Simply Team
Great service and product.
23 April 2025
Unprompted review
Reply from IBC Simply
Hi Sanj,
Thanks so much for your feedback! We're delighted to hear that you're happy with the service and products you received from us.
Best wishes,
The IBC Simply Team
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