While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst bank on the planet

Worst bank on the planet. Rolled out a new app Friday afternoon - most went home. Bugged all over the app. Been locked out my own funds for 5 days. Credit card number changed everything bouncing. 12 hours on the phone so far over 5 days. 3 times they have had tobreaccireve my card. Been shopping when it hasn’t worked 5 times.
Told yesterday after 4.3 hours yes working but once again NOT -
No customer service at all.
They couldn’t care less had zero access to my own money now since Friday it’s Tuesday night!!!
No text messages back no phone calls back - zip nothing !
Do not put your money into a bank which can lock you out of your own money!!!!!! Absolutely madhouse - now all past transactions are missing occurring to the wait cue crap music and blah blah from them.
Unbelievable and this is a gone - my card said one manger can be locked if any fraudulent behaviour is happening in MY Town of 160,000 not in my accountin can be because of any other fraudulent actions on just some other random account. Well that must happen a billion times a day so that’s great news .
fraud happening somewhere in the world you can be locked out of your money!!!
Sounds like a disaster waiting to happen! Do not do it!
This is why we can not go fully digital! Nightmare and if one more person say a we are so sorry!!!

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Banking Reimagined

iBank is definitely unique. Banking reimagined is a bit unheard of, at least to the extent of bringing in aspects such as photos, memories, etc, but I feel that iBank did their homework and has done well with creating a balance of enjoyment yet productivity with money management.

18 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look