Immigration Advice Service Reviews 

Jonathan Brown helped with our COS renewal for the company and the relevant visa extension for our staff member. He was very knowledgeable, professional and helpful. Highly recommended.

I have personally worked with Jess Pritchard, Seni Adeyinka-Ojo and Anju Ambrose on several ocasions, as immigration consultants, and they are always extremely helpful. Great service!

We had an overall good experience with IAS who assisted us in getting a residence permit in Spain for my wife. They provided a good plan from the start which was executed until the end. Along the way we received help from Luisa, Marta and Gabriela among others. They were very helpful in their own ways during different phases. Sometimes the response rate was slow and we were waiting longer than expected but in the end we got the job done. Even after already receiving the residence permit, we still get good followup service from Gabriela on questions we wondered about.

Wendy Goor was fantastic! She handled my case very efficiently and we got a positive result for my ILR! Very thankful to IAS and Wendy for all the hard work on my case!

a much needed partner when it comes to global mobility and other business for international companies, we have worked close with Gabriela Goni, who is a true support and always ready to find the best solution

My entire experience was 5 star.
I was initially assisted by Charlene Phillips who informed me of the process and requirements.
The application was dealt with by Wendy Goor who was friendly, professional and patient with me.
The outcome of my partner visa application was available to me a week after my application was submitted.Excellent service.

You can't ask for a more kind and patient immigration solicitor than Deepak Braich. So very thankful I got assigned to him and he is/was there in my immigration journey. I had so many different questions trying to wrap my head around how everything worked and he has been so incredibly kind to take time and answer my questions to help put me at ease during this whole process. I can't more highly recommend.

Absolutely top notch service from these folks. They worked really hard for me, with excellent results. I would definitely recommend using them instead of trying to deal with immigration matters on your own. They know all the ins and outs and are well worth their fee.

I had a very positive experience working with Gabriela Goni at IAS for our Spain work permit application. Gabriela was professional, responsive, and very clear in her communication throughout the process. She provided practical guidance and ensured we understood each step, which made the entire procedure much smoother for our team.

We truly appreciate the support and would highly recommend her services.

Great support! My visa application was smooth and efficient, I fully recommend working with Harpreet Kaur!

I would like to express my heartfelt gratitude to you Miriam Ballard for your care and concern you have shown me, and for working tirelessly to ensure that the law worked in our favour. If it weren’t for your analytical skills and knowledge, the matter wouldn’t have been settled by now. I cannot thank you enough for your assistance. Your legal expertise and professionalism went above and beyond my expectations throughout the course of my case.

You are someone who is more special in our community, and i cannot even hesitate to recommend many people to you.

Completely useless. Gave advice that was incorrect. Followed up with a written report that didn't reflect our meeting and that only tried to sell additional services.
DO NOT USE THIS FIRM

Very thorough and helpful in helping me obtain my visa. Submitted the application on my behalf and kept me apprised of the status. Would definitely recommend to those in need of immigration services.

Harpreet Kaur was my case manager for my application for UK Citizenship. My case was a tad more complicated then most as she also assisted in obtaining UK citizenship for my mother. Working diligently for nearly a year she and others on her team worked thru all the wickets needed and both my mother and I are now UK citizens (or will be soon when the citizenship ceremony is scheduled for me). In addition, she assisted my cousin to also become a UK citizen. Overall IAS and Harpreet took great care of my family. Thank you.

My experience with Immigration Advice Service (IAS) has been deeply disappointing and concerning.

I relied on IAS for professional immigration advice precisely because this is a highly technical area where mistakes have serious consequences. Unfortunately, due to inadequate knowledge and incorrect guidance on basic compliance issues, my Sponsor Licence application was refused. These were not complex or borderline issues — any competent advisor should have identified them immediately.

What has been even more troubling is what followed. Rather than taking responsibility, IAS attempted to justify the refusal by relying on vague explanations and selectively reframing events. Clear errors were minimised, and accountability was avoided. Anyone who carefully reviews the written evidence and correspondence can see that the advice provided was wrong.

The most significant issue here is trust. I trusted IAS to protect me from avoidable refusal risks. That trust turned out to be my biggest mistake. Based on my experience, I would strongly advise others to be extremely cautious, to document everything, and to seriously reconsider placing their trust in this firm.

Update after their response:

Your reply still fails to address the central issue raised in my review. At no point during the entire process was I ever advised — even once — that my documents were not sufficient to proceed with the application or that the case should be paused due to a risk of refusal. There is no written or verbal record of me being warned that continuing as advised could result in rejection.

Referring responsibility to the interview is also misleading. The refusal decision itself makes it clear that no issue was taken with the interview answers as such. Instead, the refusal was based entirely on objective compliance matters — including salary structure, right-to-work checks, and financial sustainability. These are precisely the areas where a professional adviser has a duty to warn a client clearly and explicitly about refusal risks.

If I had been advised that these issues could lead to refusal and had chosen to proceed regardless, responsibility would rightly rest with me. However, that never happened. I was consistently reassured that everything was in order and that the application was ready to be submitted. I was never told that the documents were not ready or that there was a serious risk of refusal.

General statements or generic guidance do not constitute professional warnings. A competent adviser must clearly say when a case is not ready and explain the consequences of proceeding. That clarity was never provided.

I will also be sharing a detailed account of my experience with IAS on professional platforms such as LinkedIn and other relevant networks. This is not out of hostility, but out of responsibility — so others can make informed decisions based on real client experiences. Formal complaints may have limitations, but transparency does not.

Trust is fundamental in immigration matters. In my case, that trust was misplaced, and I sincerely hope no one else has to experience the same sense of betrayal of trust that I did.

Note: Do not rely on the positive reviews alone, as they are likely from straightforward cases; read the negative reviews carefully — many describe experiences similar to mine, where responsibility was avoided, and a lack of sufficient knowledge became evident.

I stand by my review.

Great experience at Immigration Advice, Nivethika is very responsive and always takes time to answer my questions. I am very happy with the service.

Never bothered to reply to enquiry. Name & contact was given without callback.

Feel really grateful to IAS for having helped me with my asylum claim. I was referred to them through a local charity. Their lovely community coordinator Jada helped me get onboarded quickly and soon after in touch with my advisor Lauren. The process has come with an immense mental toll which my advisor really helped elevate. From aiding in my prep for my interviews, breaking down the whole process and everything to entail with that to my specific circumstances. I was able to put my best foot forward and I'm grateful to have received a positive outcome from it. Would recommend fully. The team are all lovely :)

Fiancée to Spousal Visa route. Wendy Goor made the whole experience straightforward and easy to understand. Each question I had was answered quickly by Wendy. Definitely recommend IAS, especially Wendy as she was incredibly helpful and was always available to talk to.

I paid £250/300 for just answering a few questions. I've been naive.