i4services.uk Reviews 67

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Wanted to say a massive thank you to Will Hall - I registered with i4 with a lot of questions and Will made it super easy to understand and went through it all with me, and made it feel like no ques... See more

Rated 5 out of 5 stars

I can’t give enough thanks to Cameron & Isobel over the last couple of months , they’ve made it as smooth as possible & have answered every question out there way. I’m new to the umbrella system so I... See more

Rated 5 out of 5 stars

Having worked alongside several other companies, we never felt like we really had a connection. Then we came across i4 and our experience turned from bad to good overnight! In particular Emma E... See more

Company replied

Rated 5 out of 5 stars

Very strong Umbrella company, who I have worked with for over 5 years. As an Agency we make it a priority that people are paid on time and i4 have never failed to deliver and have even gone above a... See more

Company replied

Company details

  1. Payroll Service
  2. Accountant
  3. Alternative Financial Service
  4. Non-Bank Financial Service

Written by the company

We are a payroll company catering for contractors, freelancers, locums and agency workers, providing a fully compliant and secure way of paying contractors for their temporary assignments. We partner with recruitment agencies and end clients alike to provide a highly efficient & friendly service. We process multiple pay runs every day of the week to ensure contractors are paid as quickly as possible and we have a wealth of expertise in paying contractors from the IT, healthcare, social-care, veterinary, hospitality, commercial and education sectors. Operating since 2005, i4 are one of the industry’s longest serving and experienced providers of payroll services to the freelancer market. You can have complete trust and faith in our service to you as we have partnered with over 39,000 contractors and 11,500 businesses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Rated 5 out of 5 stars

Emma Elsam - above and beyond

The company I work for have been using i4 since before I started 3 years ago and honestly we cant thank Emma Elsam enough.

She is always on the ball and offers to go above and beyond for our staff, always offering to call and explain or help where she can.

Emma is fantastic at her job and lovely to work with!

26 March 2024
Unprompted review
Rated 5 out of 5 stars

We've been using i4 for a number of…

We've been using i4 for a number of years now.

They've always been fantastic to deal with and make the whole process very easy for us and our candidates.

Mike and Elliot in particular have been outstanding.

Keep up the good work guys!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Roopa was very helpful

Roopa was very helpful! She gave me advice and we managed to re open my account very fast! She knows her job and she dose it with kindness.

23 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Athina!

Rated 5 out of 5 stars

Great Umbrella Service

Excellent umbrella service, paid efficiently and on time

22 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Howard

Rated 5 out of 5 stars

Amazing company to work with!!

Our company has worked with i4 for years now! I personally was in close contact with George, he was always super helpful and kind, no matter what I needed he'd make sure it was completed, always got the job done at the best standard. And not to mention they sent us Easter eggs and Christmas cards 😋 Could not recommend them enough!!

15 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Sarah!

Rated 5 out of 5 stars

An amazing umbrella company

An amazing umbrella company, simple and easy to register and always available for a chat. James is always on hand to answer any payment queries, strongly recommend

13 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback!

Rated 5 out of 5 stars

An i4 experience to remember!!

Having worked alongside several other companies, we never felt like we really had a connection. Then we came across i4 and our experience turned from bad to good overnight!

In particular Emma Elsam was always there to help whenever we needed her. Nothing was ever an issue and she couldn’t do enough to help us with our questions and queries.

We would definitely recommend i4 and Emma to other companies!

Amazing team well done!

9 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for your great feedback Craig!

Rated 5 out of 5 stars

Great Company

Great Company, have worked with them for many years and will continue to do so. Always able to get hold of the team to chat through any queries is really helpful.

14 February 2024
Unprompted review
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Reply from i4services.uk

Thanks for the great feedback James!

Rated 5 out of 5 stars

Best Umbrella company I have worked with in 15 years

Having worked with I4 (and many other Umbrella companies) for the past 15 years, I can honestly say they are easily the best one to work with. They are knowledgeable in all things payroll, and always able to answer any queries, quickly, efficiently and accurately. On top of their professionalism, they are super friendly and approachable. We know that our candidates always get a fantastic and transparent service, so are able to recommend them without hesitation.

13 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Lacey!

Rated 5 out of 5 stars

Excellent all-round

I've been working with i4 for over 5 years now and I honestly can't fault them; always provide an excellent and helpful service at every stage of the process!
Very well-established within their sectors and always extremely reliable with payments.

13 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Rob

Rated 5 out of 5 stars

Consistently delivering an excellent service

I have worked with i4 services for a number of years. They consistently deliver a professional and compliant service. It is a pleasure to work with the team and especially Emma Laura Elsam, who is an excellent account manager.

12 February 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback David

Rated 5 out of 5 stars

Amazing customer service and FCSA!

Amazing customer service and they are fully FCSA complaint! Dont bother going anywhere else, they might rip u off! Ask for George - he’s a sweetheart!

11 January 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Afraz!

Rated 5 out of 5 stars

The customer service has been really…

The customer service has been really good. George Smith is always polite and helpful when I've needed to call for any timesheet/payment issues.

30 January 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Tamsin.

Rated 5 out of 5 stars

The process is easy

The process is easy, not too time consuming or complicated. Would recommend.

23 January 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Hazel

Rated 5 out of 5 stars

George and Big Mike are amazing

George has always gone above and beyond for our healthcare agency, I have worked with George and Big Mike for a couple of years and they have always been a pleasure to work with. I would always 100% recommend I4, Shai from WESolutions.

5 January 2024
Unprompted review
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Reply from i4services.uk

Thank you for the great feedback Shai

Rated 5 out of 5 stars

Very strong Umbrella company

Very strong Umbrella company, who I have worked with for over 5 years. As an Agency we make it a priority that people are paid on time and i4 have never failed to deliver and have even gone above and beyond when issues arise, never looking to pass blame just make it a priority to get people paid.

Cannot recommend them enough.

5 January 2024
Unprompted review
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Reply from i4services.uk

Thank you for the kind feedback Dan!

Rated 5 out of 5 stars

I4 are by far the best Umbrella company…

I4 are by far the best Umbrella company I have used. George, Elliot and the team are great. Quick and easy process and couldn't ask for better communication. Would definitely recommend them!

5 January 2024
Unprompted review
i4services.uk logo

Reply from i4services.uk

Thank you for the awesome review Ella!

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