Wanted to say a massive thank you to Will Hall - I registered with i4 with a lot of questions and Will made it super easy to understand and went through it all with me, and made it feel like no ques... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can’t give enough thanks to Cameron & Isobel over the last couple of months , they’ve made it as smooth as possible & have answered every question out there way. I’m new to the umbrella system so I... See more
Having worked alongside several other companies, we never felt like we really had a connection. Then we came across i4 and our experience turned from bad to good overnight! In particular Emma E... See more
Company replied
Very strong Umbrella company, who I have worked with for over 5 years. As an Agency we make it a priority that people are paid on time and i4 have never failed to deliver and have even gone above a... See more
Company replied
Company details
Written by the company
We are a payroll company catering for contractors, freelancers, locums and agency workers, providing a fully compliant and secure way of paying contractors for their temporary assignments. We partner with recruitment agencies and end clients alike to provide a highly efficient & friendly service. We process multiple pay runs every day of the week to ensure contractors are paid as quickly as possible and we have a wealth of expertise in paying contractors from the IT, healthcare, social-care, veterinary, hospitality, commercial and education sectors. Operating since 2005, i4 are one of the industry’s longest serving and experienced providers of payroll services to the freelancer market. You can have complete trust and faith in our service to you as we have partnered with over 39,000 contractors and 11,500 businesses.
Contact info
United States
- i4services.uk
I have dealt with i4 for a number of…
I have dealt with i4 for a number of years now and they have always been extremely helpful.
Both Mike and Elliot have been great to work with!
Thanks guys.
Emma Elsam - above and beyond
The company I work for have been using i4 since before I started 3 years ago and honestly we cant thank Emma Elsam enough.
She is always on the ball and offers to go above and beyond for our staff, always offering to call and explain or help where she can.
Emma is fantastic at her job and lovely to work with!
We've been using i4 for a number of…
We've been using i4 for a number of years now.
They've always been fantastic to deal with and make the whole process very easy for us and our candidates.
Mike and Elliot in particular have been outstanding.
Keep up the good work guys!
Roopa was very helpful
Roopa was very helpful! She gave me advice and we managed to re open my account very fast! She knows her job and she dose it with kindness.

Reply from i4services.uk
Great Umbrella Service
Excellent umbrella service, paid efficiently and on time

Reply from i4services.uk
Amazing company to work with!!
Our company has worked with i4 for years now! I personally was in close contact with George, he was always super helpful and kind, no matter what I needed he'd make sure it was completed, always got the job done at the best standard. And not to mention they sent us Easter eggs and Christmas cards 😋 Could not recommend them enough!!

Reply from i4services.uk
The best umbrella group out there
Have worked for i4 group for many years. The best umbrella group out there!

Reply from i4services.uk
An amazing umbrella company
An amazing umbrella company, simple and easy to register and always available for a chat. James is always on hand to answer any payment queries, strongly recommend

Reply from i4services.uk
An i4 experience to remember!!
Having worked alongside several other companies, we never felt like we really had a connection. Then we came across i4 and our experience turned from bad to good overnight!
In particular Emma Elsam was always there to help whenever we needed her. Nothing was ever an issue and she couldn’t do enough to help us with our questions and queries.
We would definitely recommend i4 and Emma to other companies!
Amazing team well done!

Reply from i4services.uk
Great Company
Great Company, have worked with them for many years and will continue to do so. Always able to get hold of the team to chat through any queries is really helpful.

Reply from i4services.uk
Best Umbrella company I have worked with in 15 years
Having worked with I4 (and many other Umbrella companies) for the past 15 years, I can honestly say they are easily the best one to work with. They are knowledgeable in all things payroll, and always able to answer any queries, quickly, efficiently and accurately. On top of their professionalism, they are super friendly and approachable. We know that our candidates always get a fantastic and transparent service, so are able to recommend them without hesitation.

Reply from i4services.uk
Excellent all-round
I've been working with i4 for over 5 years now and I honestly can't fault them; always provide an excellent and helpful service at every stage of the process!
Very well-established within their sectors and always extremely reliable with payments.

Reply from i4services.uk
Consistently delivering an excellent service
I have worked with i4 services for a number of years. They consistently deliver a professional and compliant service. It is a pleasure to work with the team and especially Emma Laura Elsam, who is an excellent account manager.

Reply from i4services.uk
Best umbrella company out there
Best umbrella company out there! Emma is an absolute gem and always on hand for all of our temps.

Reply from i4services.uk
Amazing customer service and FCSA!
Amazing customer service and they are fully FCSA complaint! Dont bother going anywhere else, they might rip u off! Ask for George - he’s a sweetheart!

Reply from i4services.uk
The customer service has been really…
The customer service has been really good. George Smith is always polite and helpful when I've needed to call for any timesheet/payment issues.

Reply from i4services.uk
The process is easy
The process is easy, not too time consuming or complicated. Would recommend.

Reply from i4services.uk
George and Big Mike are amazing
George has always gone above and beyond for our healthcare agency, I have worked with George and Big Mike for a couple of years and they have always been a pleasure to work with. I would always 100% recommend I4, Shai from WESolutions.

Reply from i4services.uk
Very strong Umbrella company
Very strong Umbrella company, who I have worked with for over 5 years. As an Agency we make it a priority that people are paid on time and i4 have never failed to deliver and have even gone above and beyond when issues arise, never looking to pass blame just make it a priority to get people paid.
Cannot recommend them enough.

Reply from i4services.uk
I4 are by far the best Umbrella company…
I4 are by far the best Umbrella company I have used. George, Elliot and the team are great. Quick and easy process and couldn't ask for better communication. Would definitely recommend them!

Reply from i4services.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







