i2i Recruitment Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and maintaining constant communication throughout the entire job search journey. Reviewers appreciate the professional and proactive approach, noting that representatives always put people first and make the process engaging. People note that the team takes ample time to deeply understand individual skills, career goals, and background experiences. Consumers are also extremely happy with how quickly suitable opportunities are found, offering wonderful advice prior to interviews. The overall recruitment process is described as a smooth and positive journey leading to fantastic new roles.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an incredibly proactive, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast replies and... See more

Service

Consumers find service to be exceptionally positive, praising the team for being super efficient and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around. Super persona... See more

Company replied

Rated 5 out of 5 stars

I highly rated i2i while they helped me find a new job - The onboarding process with Ella was very smooth, she then referred me to her colleague Charlie to ensure they had an accurate picture of what... See more

Company replied

Rated 5 out of 5 stars

The team were very helpful and engaging. I had multiple recruiters reach out. They spent time understanding me as a person and my experience. Re-assured me that there is work out the coming into... See more

Company replied

Rated 5 out of 5 stars

Ellie was incredible. I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't b... See more

Company replied


Company details

  1. Recruitment Service
  2. also in
  3. Employment Consultant
  4. Employment Search Service
  5. Recruiter
  6. Temp Agency

Written by the company

For 20 years, we've been established in our community, and we're now proudly certified as a B Corp. We balance profit with purpose, delivering the highest standards of social and environmental accountability. Our personal approach helps businesses and people thrive, driven by a commitment to exceed expectations. Behind every job spec is a company, and behind every CV is a person. It's in our DNA - it's i2i.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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No recent history of asking for reviews

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4.9

All reviews

(143)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly one of the best agencies I’ve worked with

The team at I2I are absolutely lovely—friendly, approachable, and genuinely attentive to any questions or concerns. I was really impressed by how proactive they were in helping me find work. Within just a week, they had lined up two interviews for me! Their communication was great throughout, and they made the whole process feel smooth and stress-free. I wouldn’t hesitate to use this agency again and highly recommend them to anyone looking for support in their job search.

2 June 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a wonderful review Kieran! Your experience is something we hope to deliver to every single candidate and it's great to hear how quickly this was all delivered too. Everyone wishes you the very best in your exciting new role! - Team i2i 🧡

Rated 5 out of 5 stars

Elina was great

Elina was great at communicating with me quickly and professionally, understood what I was looking for, encouraged me to aim high and managed to help me get a 4 week temp job within 3 days of signing up to the agency.

2 June 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for the lovely review Georgia! Elina is thrilled for you and is happy to help further once the temp role comes to an end! - Team i2i 🧡

Rated 5 out of 5 stars

Best recruitment agency I’ve come across

Having had mixed experiences with other recruitment agencies in the past I can say that i2i stand out as being exemplary. Ellie has been great with communication, regular updates and lots of support along the way resulting in helping me secure a dream job. I would highly recommend i2i, thanks Ellie!

23 May 2025
Unprompted review
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Reply from i2i Recruitment

Sarah, thank you for the very very kind words! Ellie is thrilled for you and we wish you the very best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Elina's Customer Service is on point:-)

Elina was very attentive, asking me about my experience to date and what I wanted to do. With Elinas help, I was put forward for a post and selected for interview, had the interview and was successfully placed wthin 48 hrs. Wht more could you want. The follow up from Elina wishing me good luck on first day was just the icing on the cake. This is an agency to work with, I wish I found them months ago.

14 May 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review and great to hear about the quick turn around! Wishing you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

The regular check up calls felt…

The regular check up calls felt reassuring and confirmed that mine and i2i's effort wasn't going to waist. Also Alicia Jones specifically was extremely helpful giving me tips on how i should approach the interview and how i should phrase my points correctly

13 May 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to leave a review Lewis. Alicia is over the moon for you and we wish you the very best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

A must-use recruitment agency here in Cheltenham

I've used I2I for every time I have changed jobs over the past 8 years. Each occasion has been as good as the last.

Their team of supportive professionals make an experience that is normally very stressful and they flip it on it's head. I can not endorse I2I enough for their help.

Ellie and Alicia were both brilliant in their service to help finding me my ideal role and going above and beyond to achieve results.

15 May 2025
Unprompted review
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Reply from i2i Recruitment

So amazing to hear that we've been able to support you in your job search over the past 8 years. Thank you for taking the time write such kind words and we wish you the very best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

As an international student

As an international student, I faced significant challenges in finding a job that matched my qualifications and experience. However, i2i Recruitment truly exceeded my expectations, especially Elina Zalite, whose unwavering support and encouragement made all the difference. Despite the added complexities of not being a UK citizen, Elina’s professionalism and dedication helped me secure a position with a well respected organization in the UK. Her approach was both professional and genuinely caring. Through her guidance and friendly, motivating conversations, I felt well prepared and confident going into interviews. I’m incredibly grateful for her support and would highly recommend Elina and i2i Recruitment to anyone looking for expert career assistance.

1 May 2025
Unprompted review
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Reply from i2i Recruitment

Thank you Roshani, for taking the time to put together such a thoughtful review! We appreciate how difficult it can be to find a role in the UK with the complexities of not being a UK citizen, however we are over the moon to hear how Elina was able to guide you through this process. Wishing you all the best in your new position - Team i2i 🧡

Rated 5 out of 5 stars

i2i is the BEST

Everyone I have worked with at i2i has helped me find fantastic employment throughout the years and my recent experience was nothing short of FANTASTIC! Elina in the temps division worked side by side with me throughout the entire process giving me tips and advise along the way. She liaised between the employers and myself and found the perfect fit!! I am still with the company working with the most amazing team! Thank you Elina and all of the girls at i2i!

15 May 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for such a wonderful review. Liasing between the employer and the candidate is something we pride ourselves in and is a crucial step in the i2i process. We wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Thank you!

I worked as a temp for Gloucestershire County Council through i2i Recruitment for two years, and their support has been outstanding from start to finish. Communication has been excellent throughout, from the initial interview stage to now. They’re always just a phone call or email away and are consistently accommodating to individual needs. I want to give a special mention to Adele and Katie, who have been especially supportive throughout my time as a temp. I wouldn’t hesitate to recommend i2i recruitment to a business or individual.

9 May 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Alice! Additionally thank you for recognising the amazing work that Katie and Adele do in the background. We wish you the very best with your new role! - Team i2i 🧡

Rated 5 out of 5 stars

I had a fantastic experience!

I had a fantastic experience working with Ellie from the recruitment agency. She was extremely helpful, honest, and genuinely friendly throughout the entire process. Ellie kept me well-informed at every stage and made the whole journey feel stress-free. Thanks to her support and dedication, I’ve secured a new role that I’m genuinely excited to start. I couldn’t have asked for a better consultant – I highly recommend Ellie to anyone looking for their next career move.

29 April 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to write such a thoughtful review Joe. Ellie is so excited for you and it's lovely to hear feedback like this. Wishing you all the best with your new role! - Team i2i 🧡

Rated 5 out of 5 stars

One of a kind.

All the team not even my recruiter were fantastic and so supportive along the way. Big shout out to Ellie who got me my role and was there the entire time I needed her.

15 April 2025
Unprompted review
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Reply from i2i Recruitment

Thanks for lovely review Eleanor and the shoutout to Ellie! We wish you all the best! - Team i2i 🧡

Rated 5 out of 5 stars

Massive thanks to Cat at i2i for…

Massive thanks to Cat at i2i for helping me secure my role. She was super helpful and went above and Beyond, which was really appreciated as I was starting to get a bit disheartened with the whole job search scene.

1 April 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Helen. Cat is chuffed to bits for you and we're so glad she was able to bring some positivity to the sometimes disheartening job search. Wishing you all the best in your new role. - Team i2i 🧡

Rated 5 out of 5 stars

Excellent Candidate Focused Experience

They are all really thorough and helpful. They work as a team to explore all angles for you which is really nice as it makes the experience feel very candidate focused. They are really passionate about working with forward thinking businesses in the local area. Cat placed me in my new role in the end - she has a wealth of experience and is excellent at putting people at ease. She works really hard to make sure all parties reach the right outcome :)

20 March 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Jennifer! We work really hard to ensure our candidates are our priority, and Cat in particular prides herself in this. We wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Great experience with an amazing agency!

I applied for I job I really liked the sound of and the application went to i2i. I received a call the very next day from a lovely lady called Jade. She informed me I was a good match and took me through the application process. She made everything extremely easy and supported me through the whole process. She gave me potential interview questions to revise and kept in constant contact throughout the process. Absolutely amazing experience with an excellent agency. I have already recommended i2i to another service leaver and will continue to point anyone looking for employment to this agency. Warm, kind, knowledgeable and totally professional. I couldn’t have asked for more.

Thank you Jade and thank you i2i for your hard work and professionalism.

26 March 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful and thoughtful review. Your experience is something we aim to provide every single candidate and it's fantastic to hear just how amazing your experience with Jade was. We wish you all the best in your new role and thank you for the further recommendations! - Team i2i 🧡

Rated 5 out of 5 stars

Ellie was super helpful :)

Ellie was super helpful and friendly throughout my job search process! She always kept me up to date with any progress and helped me get a job quickly :)

21 March 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write this lovely review Kate. We wish you all the best in your new role!

Rated 5 out of 5 stars

i2i were brilliant

i2i were brilliant, particularly Elina who first put me forward for the role, despite the employer initially feeling reticent as they were worried about me taking a step down into a more junior role, Elina recognised the opportunity and the future needs of the business and how I was exactly what they need. Turns out the opportunity has so much more scope than even the employer thought and we both left the interview process gushing about the other. It's a great opportunity and I can't wait to get started.

14 March 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Chris, thank you for taking the time to write such a great review. Elina is over the moon for you and we wish you the very best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

How quick and amazing Alicia/company was

I never really use the recruitment side when looking for jobs however Alicia has been amazing helping me with jobs! Alicia managed to find a job for me straight away and she set up everything for me, Alicia was always checking in and making sure I was ok and always communicated well with me. Thank you so much again for Alicia because if it wasn't for you I would still be with no job.

7 March 2025
Unprompted review
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Reply from i2i Recruitment

Thank you for the lovely review Sophie. Alicia is super happy for you and your review made her day! Wishing you all the best with your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Great expeience

Jade has been super helpful in supporting me with finding the right job. She made sure I was comfortable and prepared for my interview and kept me in the loop through the process. Would definitely recommend this company to other people.

5 March 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Rebecca! Jade is super happy for you and we all wish you the very best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Outstanding Recruitment Experience with Jade at i2i Recruitment

I recently registered with i2i Recruitment and was quickly contacted by Georgie, followed by Jade, who introduced me to an exciting opportunity. From the start, Jade was friendly, professional, and incredibly thorough. She brought a great sense of humour to the process, which made everything feel seamless and enjoyable.

One standout aspect of my experience with i2i—something that sets them apart from other agencies—is their approach to communication. Unlike other recruiters who continuously chase candidates, Jade always provided timely updates via email and allowed me to reach out when it was convenient for me. This approach was refreshing and made the process feel more like a partnership rather than a transaction.

Thanks to Jade’s expertise in matching candidates with the right opportunities, I am now in the final stages of accepting an exciting new role—all within just three weeks of registering! What’s more, the company I currently work with also partners with i2i Recruitment, which speaks volumes about their reputation and trust within the job market.

Jade, you are an absolute star! Your professionalism, dedication, and personable approach made all the difference. I have no doubt that your career will continue to thrive, and I truly appreciate all your support.

Thank you.

Cheri

6 March 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Cheri, thank you for taking the time to put together such a thoughtful and wonderful review. It's already been shared around the office and everyone, especially Jade, is over the moon.

Having such fantastic feedback on our processes towards making recruitment more personal is a testament to our consultants, particularly Jade. We work so hard to ensure every candidate in our process feels looked after, understood and heard.

We truly wish you all the best in your new role. Happy Friday! - Team i2i 🧡

Rated 5 out of 5 stars

Great experience with i2i

I had a really great experience with i2i recruitment. All the staff I spoke to were really helpful. Ellie was fabulous and kept me up to date throughout the whole process. I am over the moon to be starting a new job in a role that is exactly what I was looking for.

5 March 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Natalie, and we are over the moon that you are over the moon! Wishing you all the best in your new role! - Team i2i 🧡

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