i-Success Academy Reviews 139

I enrolled on this course in October 2025 with the intention of completing it within four months, after confirming with iSuccess that this was achievable and paying £600 out of my own pocket due to a promotion being offered on completion. I completed all 17 units in under three months, with minimal resubmissions, and submitted the remaining evidence within the following weeks.

Despite this, I have spent nine months waiting for my work to be marked. My designated tutor and assessor rarely respond — the average response time has been around 5–6 weeks. Out of 31 messages I sent, only 12 received a reply. It also took three months just to arrange a conversation about booking the professional discussion.

For anyone hoping to complete this qualification in under a year, I cannot recommend this provider. There is also an unexpected £46 charge at the end of the course for a physical certificate, and they will not provide a PDF version unless this fee is paid. Considering the £600 course cost and the lack of support, this feels unreasonable. More tutors and assessors are clearly needed, especially when so many learners are self‑funding.

Good service

⭐⭐⭐⭐⭐

I highly recommend I-Success Academy, especially for anyone looking to complete their qualification through an online learning platform.

The online system is excellent—easy to navigate, intuitive, and designed to help learners successfully complete their training. The platform makes it simple to access resources, complete coursework, track progress, and submit assignments, allowing you to study at your own pace while balancing work and personal commitments.

A special thank you to Prisca, who has been a fantastic tutor throughout my Level 5 Diploma in Leadership and Management for Adult Care. Her support, guidance, and constructive feedback have been instrumental in helping me achieve my qualification.

I would also like to thank Edward for his outstanding student support. He is always responsive, helpful, and committed to ensuring learners receive the assistance they need to stay on track.

For anyone considering an online qualification, I-Success Academy provides the perfect combination of a user-friendly learning platform, excellent tutor support, and a genuine commitment to student success.

Thank you for helping me achieve this important milestone in my professional development.

It was an awesome experience

It was a very interesting, informative, and educative programme. Throughout the programme, I enjoyed management cooperation and quick response to my enquiries.

The Commitment and responsiveness were structured
The company improved their communication

Very disappointing experience with this college.

The marking and AI checking standards feel completely inconsistent. Before submitting assignments, students were told to use QuillBot or ZeroGPT to check AI scores, and that results under 20% would be acceptable. “If any of the 2 links gives AI result 20% and below, we accept the answer.” I followed those instructions carefully, checked my work using QuillBot, and even saved copies of the reports.

However, when my assignment was reviewed, they ignored the QuillBot result and instead referred to ZeroGPT only. This makes no sense to me, because if one detector shows 0% AI and another says the work is AI-generated, that clearly shows how unreliable these detection tools are in the first place.

What is frustrating is not just the accusation itself, but the lack of consistency and respect towards learners. Students are expected to follow unclear and changing standards, while also paying extra money for multiple AI detector subscriptions just to protect themselves.

If you are thinking of choosing this college because it seems cheaper, I would strongly suggest thinking carefully. In my experience, the process has been stressful, inconsistent, and not supportive to students at all.

I enjoyed the overall experience during my study. The platform was easy to navigate.
My assessor (Kim) was a wonderful person. She always respond promptly to my queries. Her continuous encouragement was a motivation for me.
However, i will suggest that learners are informed at the beginning of their course about options to choose either a research unit or module unit as i was made to pay additional cost for opting out of the research unit.
Thank you Kim and the entire i-success Academy team.

Overall, i would say it’s a good system and with good reponse when a call is pulled to the office direct but i would say slow marking of my courses is one thing that was very frustrating

I’m so glad to work with you guys thank you so much for everything.

Support I received

The course is all inclusive and covers all areas of children residential care. The quality of resources available to student is topnotch. Feedback from tutors are honest and unbiased. However, there is need for tutors to be timely with their feedback when assignments are submitted. Overall, it was a great journey completing my Level 3 Diploma in Residential childcare with i-Success Academy.

It is a good company and they were with me from the start to the end and made sure my work was done and submitted on time.

My experience with i‑Success Academy was positive overall. overall experience was valuable.

I had a great experience with the academy. The support, dedication and guidance from my assessor had a very positive impact on me, and I truly appreciate it.

Good, awesome experience

The company divides learning material into units with questions for each. It is easy to read on one's own time and answer the questions
It would be great if the questions per unit are reduced because at times they look too many causing delays in completion

Great tutor, support was great. Loz was my tutor.. she’s amazing

I completed my Level 3 in residential childcare 🎓 and I want to say a huge thank you for everything you've done! 🙏 Your support has meant so much to me. I’ve just started my Level 5 with your selfs 10/10 service