I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I... See more
Company replied
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See what reviewers are saying
COVID is the worst thing ever. UNLESS you're a teenager who drops her phone while trying to carry too much. Then, global pandemics pale into insignificance. Luckily, we knew exactly where... See more
Company replied
Very disappointed with my service this time, after a previous seamless screen repair. I delivered my device early Saturday morning and was told Monday afternoon. When I called to check on Monday, I w... See more
I took my iMac to iSquad in May. The hard drive had failed on it and they told me they could replace it along with servicing the computer. When I got it back from them it struggled with me t... See more
Company details
- Cell Phone Store
- also in
- Computer Repair Service
- Electrical Repair Shop
- Electronics Repair Shop
- Mobile Phone Repair Shop
- Phone Repair Service
Information provided by various external sources
iSquad specialise in professional and fast repairs to your tech devices. Alongside stocking a huge range of pre owned handsets. All repairs and devices purchased are backed by unbeatable warranties. Conveniently located in Chelmsford City centre. With over 50'000 happy customers and highly experienced staff, iSquad can be sure to give your device the much needed TLC it needs.
Contact info
19 Baddow Road, Essex, CM2 0BX, Chelmsford, United Kingdom
- 01245 264697
- hello@i-squad.co.uk
- i-squad.co.uk
2.4
Poor
211 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fairly good experience
Fairly good experience, repair took a little longer than expected due to faulty replacement part, but device is now working properly so far.
Good communication and a reasonable price for the expertise.
14 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
great service as usual
14 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Great repair job on both of my I phones…
Great repair job on both of my I phones @ a decent price. Would not hesitate to recommend.
14 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Efficient Prompt polite
14 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
quick and efficient service,
11 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Broken old iMac
Took my IMAC to iSquad expecting to be told it couldn't be fixed. Guess what it couldn't be fixed but it could be replaced and is now as good as new. Thank you iSquad you know your stuff.
11 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
I have always had first rate service…
I have always had first rate service from iSquad.
10 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Quick honest quote for my repair.
Quick honest quote for my repair.
Kept me informed of process.
Highly recommendable
10 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Fantastic service
Fantastic service
iPhone 6 battery replaced and low volume earpiece rectified all in 30mins
Highly recommend
Keep up good work will use your services again
Thank you
9 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
So nice and so professional
So nice and so professional.
Gave them my 2017 iMac and wanted it back in the same condition I gave it to them in and boy was I happy 👍
Isquad is the only way for me to go now with any apple issues!!!
9 May 2019
Unprompted review
Reply from iSquad
Hey Matthew,
That's excellent to hear!
Thank you very much for taking the time to leave such a great review :)
Kind regards,
Phil
Excellent service in double quick time.
9 May 2019
Unprompted review
Reply from iSquad
Good afternoon,
Thank you very much for taking the time to leave such a positive review!
It is greatly appreciated.
Kind regards,
Phil
Always helpful and friendly
Always helpful and friendly, fast service and great results
9 May 2019
Unprompted review
Reply from iSquad
Hey Keri,
Thanks for being such a loyal customer, and I'm happy to read such a positive comment.
Really appreciate you taking the time to leave a great review, thank you!
Enjoy the rest of your day :)
Kind regards,
Phil
Data Retrieval from MacBook Pro
The team at iSquad we’re brilliant when my daughter spilt Apple juice over her MacBook Pro. They confirmed what Apple had already said in that the Macbook was a right off and yet they managed to retrieve all her data for just under £80, even though I’d struggled to find anyone else that could access the SSID, due to the MacBook Pro 2017 having new proprietary Apple connections. I couldn’t recommend iSquad any more highly. They really know their stuff and were really helpful and friendly! I was then able to make an home insurance claim for the replacement value of the Macbook itself.
9 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
🔷Excellent top quality service
🔷Excellent top quality service, strongly recommend 🔷
9 May 2019
Unprompted review
Reply from iSquad
Hey,
Thank you for taking your time to leave us a review! It's a pleasure to hear you're happy using our services ☺️
Thanks,
Jazz
Deceitful
I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I agreed to have it done, but they said they couldn’t do it for over a week, so I said I’ll bring it back. On the was back a popped into another phone shop to see if they could do it, which they could, they done their checks on it and said it was the charging point, which I first thought. So I wouldn’t trust them or recommend them to anyone, just trying to rob people!
8 May 2019
Unprompted review
Reply from iSquad
Good afternoon Glen,
Thank you for taking the time to leave a review, all reviews are productive as we are always looking for ways in which we can improve our services.
I have taken a look into your repair and a new charging port was in fact tested on your device alongside a new battery, although was not drawing the correct amount of current. Hence why we confirmed an underlying motherboard issue. We use specialist equipment to test such things, and this was providing us with the evidence that was noted.
My apologies that you feel as though we were trying to be deceitful, although I can fully assure you we take great pride in being transparent and honest.
We would love the opportunity to discuss this further with you, therefore please feel free to contact the store manager on 01245 264697.
Kind regards,
Phil
Exactly what you're looking for
Cheap, quick, top quality and great service.
8 May 2019
Unprompted review
Reply from iSquad
Hey Alex,
Thank you for taking the time to leave such a positive review!
Have a great day :)
Kind regards,
Phil
Really good friendly and prompt…
Really good friendly and prompt service. My only quibble would be that they are not nearer, and that is not their fault but mine.
8 May 2019
Unprompted review
Reply from iSquad
Good afternoon Mr Curtis,
We can't thank you enough for taking the time to leave a fantastic review!
PS - sorry we aren't nearer to you, but we do offer postal services to save you coming into Chelmsford if that may be of interest to you ;)
Have a brilliant day!
Kind regards,
Phil
Big THANKS
Very quick, attentive & knowledgeable service - would definitely return & recommend. Thanks for saving my phone.
8 May 2019
Unprompted review
Reply from iSquad
Hey Steph,
I'm super glad we could help, and thank you very much for leaving these positive remarks!
Enjoy your day :)
Kind regards,
Phil
Another great screen replacement
Another great screen replacement - another brilliant job.
P!ity they don't operate a "frequent flyer/loyalty card" scheme!
never mind, super stuff - will go back there, every time!
8 May 2019
Unprompted review
Reply from iSquad
Hey Paul,
Firstly, thank you for taking the time to leave such a wonderful review.
Regarding your loyalty card comment, we have taken this on board and this morning, had a meeting and working towards implementing such a scheme due to launch within 2 weeks!
We really do appreciate all feedback, as we are always looking for ways in which we can improve our services!
Thanks again, have a brilliant day.
Kind regards,
Phil
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