Hypnozio Reviews 

18,435
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,892 reviews, reviewers had a great experience with this company. Customers frequently mention that getting started is straightforward, and they find the guided meditation sessions incredibly calming and soothing. People thoroughly enjoy the peaceful narrator voices, noting that these relaxing programs help improve their sleep quality and overall daily well-being surprisingly quickly. Some reviewers were not happy with the billing system, pointing out frustrating automatic subscription renewals and strictly refused refund requests. Consumers also explained that dealing with numerous individual add-on offers during the initial sign-up process felt extremely annoying and time-consuming. Furthermore, some customers stated that they experienced unexpected bank charges and felt unsupported when trying to resolve payment issues.

What people talk about most

User experience

Consumers find user experience to be very satisfying, noting that the platform is easy to navigate, with... See more

Product

Reviewers highlight ambiguous aspects of product effectiveness, with some consumers praising how guided... See more

Subscription

Customers had negative experiences with subscription, frequently reporting unexpected recurring charges after... See more

Payment

Users describe negative interactions with payment, expressing deep frustration over unexpected automatic... See more

Refund

People report negative experiences with refund requests, stating that support agents frequently refuse to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Felt like initial sale was presented as all you needed to get started and covered the bases but with every click there was another way to increase your chances at success and of course increase the ch... See more

Company replied

Rated 4 out of 5 stars

One week in listening but every time I do listen I fall immediately asleep so outcome will be interesting over the next few weeks. I can say though that today I actually stopped eating that sweat tre... See more

Company replied

Rated 4 out of 5 stars

Hypnozio was truly helpful in at least making you think about what you were doing and why. I don't know if it's the truly hypnotic experience they wanted to be. But it had some great voices, it helped... See more

Company replied

Rated 4 out of 5 stars

Worked from the first time I used it. First nights sleep in months. Unfortunately I couldn't afford to keep the subscription so I contacted customer service to end end same. I thought it was going to... See more

Company replied


Company details


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3.9

Great

TrustScore 4 out of 5

18K reviews

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Asks customers to review

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3.9

All reviews

(18,435)

5,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sessions are very calming

The sessions are very calming. Lets see if it really works

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Celia,

Thank you for sharing your experience; I’m really glad to hear you’re finding the sessions calming so far, and I hope that as you continue with them you’ll notice more and more of the benefits you’re looking for.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Brevity and workability smooth running

Brevity and workability

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Sue,

Thank you for sharing this — it is wonderful to hear that you find Hypnozio both concise and practical to use. I really appreciate you taking a moment to leave your thoughts.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Good app setup

19 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Ata,

Thank you for sharing your thoughts about the app setup. I’m glad to hear it’s been a good experience for you so far and that Hypnozio is working well for your needs. Your feedback is really appreciated and helps us stay focused on what matters most to our customers.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 2 out of 5 stars

I didn’t find it helpful in the…rubbish

I didn’t find it helpful in the slightest.
Then I forgot to cancel my subscription & wham a further £49:99 stolen from me for total rubbish.
I’d definitely ask people to think twice before wasting their money on this.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Susan,

I genuinely appreciate you taking the time to share your feedback, and I'm sorry to hear that the product did not meet your expectations. It’s understandably frustrating to feel like you didn’t receive value for your purchase, especially with the added concern of an unexpected charge. Your feelings regarding this experience are valid, and I want to ensure we address them properly.

We have made our best efforts to reach out to you regarding your concern through Trustpilot, but we have not received a response from you.

If you would still like to discuss your experience or need further assistance, please contact us directly through https://hypnozio.com/contact-form/ so we can privately review your case and work toward a resolution. When reaching out, please use the subject line: "Trustpilot - Hypnozio," and kindly reference your Trustpilot review so we can quickly locate your case.

We value your feedback, and we would appreciate the opportunity to address your concerns whenever you are ready.

Kind regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 3 out of 5 stars

Everything went smoothly so far.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Amos,

Thanks for sharing your experience so far. It’s good to hear that everything has gone smoothly, and I hope Hypnozio continues to work well for you as you explore it further.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Very relaxing

Very relaxing

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Carol,

Thank you for sharing your experience. I’m really glad to hear you found it very relaxing and that it brought you some calm.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Like your offers but I don’t like that…

Like your offers but I don’t like that you offer a program and want you to keep adding additional too many ways to spend a lot more money than you would have people expect.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Sandra,

I’m glad to hear you like our offers, and I appreciate you sharing your thoughts about the way additional programs and options are presented. I can understand how it may feel like there are a lot of extra ways to spend more, and I’ll make sure your perspective is shared with the team as we keep reviewing how we present our programs and pricing.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 3 out of 5 stars

The constant prompts to upgrade my plan

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Glenys,

Thanks for sharing your experience. I understand how repeated prompts to upgrade can feel a bit much, and I appreciate you letting me know how this comes across so I can keep it in mind when we review the overall experience.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

easy to navigate

17 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Stefi,

Thank you for sharing your experience. I’m really glad to hear you found everything easy to navigate, as we work hard to keep things simple and straightforward for our customers.

Warm regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Fast and efficient to order.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Jim,

Thank you for sharing your experience. I’m really glad to hear that you found the ordering process fast and efficient, as that’s exactly what we aim for at Hypnozio. Your feedback means a lot and helps motivate the team.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

To many offers

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Sandra,

Thanks for sharing your experience. I understand that receiving too many offers can feel a bit overwhelming, and I appreciate you pointing this out as it helps me see where the overall experience could be smoother.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

I have yet to use this so I'm unable to…

I have yet to use this so I'm unable to comment right now.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Valerie,

Thanks for taking the time to leave a review even before you’ve had a chance to use Hypnozio. I hope that once you explore the sessions, you find some recordings that fit well with what you’re looking for.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Add one at end were annoying and made…

Add ons at end were annoying and made me doubt if I should do it but otherwise good experience

17 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Jessica,

I appreciate you sharing your experience and I can understand how the add-ons at the end could feel a bit distracting, even when everything else goes well. It’s great to hear that overall you had a good experience with Hypnozio, and your feedback is very helpful as we review how we present options during checkout.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Ordering was easy!

Ordering was easy with only three special offers to get through. Customer service was great and I am expecting great things.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Cyndi,

Thank you for sharing your experience. I’m glad to hear that the ordering process felt straightforward, that our customer service team made a good impression, and that you’re looking forward to using Hypnozio. Your feedback means a lot to me and the whole team.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Many more additional offers

Many additional purchases

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Karen,

Thank you for sharing your experience and for continuing to choose Hypnozio for many of your purchases. It is great to know we have earned your trust across multiple orders, and I truly appreciate you taking the time to leave this review.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

MET MY EXPECTATIONS

MET MY EXPECTATIONS. I was trained in hypnotherapy and tried out sessions and they are fantastic and I recommend! I have no association or reason to support other than I am truly impressed!

17 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Mark,

I really appreciate you taking a moment to share this and I’m glad to hear that your experience met your expectations. It’s great to know Hypnozio delivered what you were looking for.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Ease of signing up.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Karen,

Thank you for sharing your experience. I’m glad to hear that you found the sign-up process straightforward and easy, as we want getting started to feel as smooth as possible.

Warm regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Haven't started yet

Haven't started yet. A lot of upselling. Hope it works. I bought it all except the last one.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Nancy,

Thanks for sharing your experience so far. I understand that seeing several additional offers can feel like a lot, and I appreciate you mentioning this as you get started with the program.

I hope the sessions you’ve chosen turn out to be a good fit for you as you begin using them.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Great customer service

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Darlene,

Thank you for sharing this—I'm really glad to hear you had a great experience with our customer service team. It’s wonderful to know we could make things smooth and straightforward for you.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Disabled

I’m on disability and don’t make a lot of money. There were so many add ons, I’m second guessing that this is the right program for me.

18 September 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Cynthia,

I appreciate you sharing a bit about your situation and being open about your concerns. I understand that having multiple add-ons presented can feel overwhelming, especially when you’re being careful with your budget.

Your comments are very helpful for me in understanding how our offers come across, and I’ll make sure this perspective is shared with the team as we review the overall experience. I also hope that, as you explore the program, you’re able to focus on the parts that feel most supportive and worthwhile for you.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

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