Hyper Startup Studio Reviews 169

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and genuine care in guiding them through the startup process. Many highlight the exceptional service and support received, noting how the team helps transform initial ideas into tangible products and provides clear strategies for success. The user experience is frequently described as enjoyable and informative, with people appreciating the structured approach and hands-on assistance. However, some people were dissatisfied with the basic quality of certain deliverables, mentioning that much of the work felt templated or outsourced. A few reviewers also felt that ideation sessions lacked depth and that the company did not adequately support entrepreneurs who were unsure of what to do, providing minimal useful input in some instances.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their professionalism, knowledge,... See more

Service

Reviewers highlight positive aspects of service, praising the team's expertise and hands-on support in... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Product

Consumers find product development to be a positive experience. Many reviewers are happy with the prototypes... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the team's friendly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Incredible support and vision from the Hyper team! Working with Hyper has been an amazing so far. From the beginning, the team has been supportive and genuinely invested in helping... See more

Company replied

Rated 5 out of 5 stars

I came in with just an idea, and they helped shape it into a real, working MVP — with clarity, structure, and so much support along the way. Big shoutout to Morgan Crawford, who was just a bri... See more

Company replied

Rated 5 out of 5 stars

I strongly recommend Hyper. Coming in with zero startup or software experience, I worked closely with Robert, Andrew, Connor, and the rest of the team to turn an early idea into something unique and g... See more

Company replied


Company details

  1. Web designer
  2. Business to Business Service

Written by the company

Hyper is an Australian and UK startup studio that provides the safest way first-time founders should begin their startup journey. We've helped 1,528 founders validate their idea and raise the money needed to launch it successfully.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
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2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Spamming me even though unsub.

They continue to spam me even though I unsubscribed. Don't give them your contact details!

9 November 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Hey Josh, I wanted to personally apologise for the SMS you received yesterday and wanted to acknowledge that it didn't reflect the unsubscribe you made a few days earlier.

The marketing team used a version of our email subscriber list from late last week. They didn't update it just before we texted our audience about the free investor Q&A we're hosting next week.

We've workshopped the gap in our process and put measures in place to make sure it doesn't happen again.

Thank you for bringing this to our attention.

Sasha Reid (Founder)

Rated 5 out of 5 stars

The Hyper team have been amazing

The Hyper team have been amazing! They're very professional and totally committed to making things work. I couldn't have done it without them. Thanks Leah Breen, Robert Knowles, Seb Camus and Joe Harding for all your help and very excited to continue the journey with you.

15 September 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thanks for the kind words Kane :)

Rated 5 out of 5 stars

Excellent Staff.

Had a chat with Rob today. Appreciate his invaluable insights, his transparency and further direction. Thanks mate.

13 September 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

So good to hear Zach! I've passed this onto Rob and the team.

Rated 5 out of 5 stars

Thank you Hyper!

Really enjoyed working on our startup with Hyper. It has been an educational process too on business as well as tech. Grateful to the team and their support throughout!

2 August 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thanks so much Jonathan. I've passed this onto the team :)

Rated 5 out of 5 stars

Hyper have been more helpful that we could have imagined.

Hyper have been great! They have helped us understand and build our company in a way that couldn't have been possible had we not used them. I would recommend their service to anyone hoping to build their business idea from scratch.

1 August 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

That's so great to hear David! I'll pass this onto the team.

Rated 5 out of 5 stars

Hyper are a fabulous team to work with…

Hyper are a fabulous team to work with and work alongside, no skirting around the bush - if you’re visions are misaligned, they will guide you onto the right path. Very supportive, very knowledgeable and importantly collaborative - highly recommend to anyone exploring the tech sector especially.

1 August 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

That's so great to hear Ryan! I'll pass this onto the team.

Rated 5 out of 5 stars

Great team & Great support system

Great team & Great support system, I couldn’t ask for a better team to work alongside with in bring my idea to life.

1 August 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

That's so great to hear Ade! I'll pass this onto the team.

Rated 5 out of 5 stars

Amazing!

Tom and the Hyper team are amazing to work with and such and incredible asset for any growing company. Highly recommended 😀

16 April 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thank you Marlon ☺️

Rated 5 out of 5 stars

Working with the Hyper team allowed our…

Working with the Hyper team allowed our start up to launch successfully from inception to raising £2m. We went from ideation into development and still to this day have support from network. Don’t be mistaken you do have to work but the network is there.

28 July 2022
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thank you Aaron ☺️

Rated 5 out of 5 stars

Highly recommend. Wonderful to work with.

The team were super helpful from start to finish. Easy to communicate with and very transparent with timings, costings, etc. I enjoy working with Tom, Trent and the Hyper organisation!

15 March 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thank you James ☺️

Rated 5 out of 5 stars

Great team ✅ Raise funds ✅ Build a product ✅ ⭐️⭐️⭐️⭐️⭐️

Tom and Trent were instrumental in helping us build our startup from the ground up - from building the foundations, to building our network, connecting us with investors and building a prototype from scratch to take to the market for validation... which led to us raising millions in funding. I highly recommend working with the Hyper team 🚀⭐️

3 January 2023
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thank you mate. I've passed this onto Tom and Trent ☺️

Rated 5 out of 5 stars

I am a seed investor and Hyper has…

I am a seed investor and Hyper has passed on good opportunities to invest. Their sweet spot is to help you on the journey from start to investment, just make sure you have a well critiqued idea prior to and can test product market fit and monetisation. If you have that then Hyper can help you with the rest.

28 April 2022
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thank you David ☺️

Rated 1 out of 5 stars

A company with no respect

Had an interview and then they didn’t have the decency to call back and let me know how it went. Ghosting potential employees shows a lack of respect and maturity. Don’t bother working for them.

1 August 2022
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Hey Hjjy, I'm really sorry you had that experience. Are you open to sending an email to our CEO at sr@hyperhq.com so he can investigate what happened with you?

Rated 5 out of 5 stars

Pleasantly surprised and genuine.

Was very sceptical at first and thought this way too good to be true and honestly a load of nonsense. After one week of intense research and reading i thought I'd give it a go. Instantly I saw rewards daily. Even tried withdrawing the funds into GBP and it worked. Now $20k invested after a few months I am still getting my daily rewards. Highly highly recommended. If you want the details or honest advice feel free to contact me.

14 March 2021
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Hey Shaun, I think you might have found the wrong company page on TrustPilot. Our website is https://www.hyperhq.com/

I think you might be talking about these guys. Can you possibly remove this review and post it on theirs instead?

https://au.trustpilot.com/review/thehyperfund.com

Rated 5 out of 5 stars

Just brilliant in every possible way

Just brilliant in every possible way. Moving house sadly, so had to cancel, hoping that Hyperoptic available for our new house.

20 November 2020
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Hey Charlotte, I think you might have found the wrong company page on TrustPilot. Our website is https://www.hyperhq.com/

I think you might be talking about these guys. Can you possibly remove this review and post it on theirs instead?

https://au.trustpilot.com/review/thehyperfund.com

Rated 5 out of 5 stars

I am currently part taking in the hyper…

I am currently part taking in the hyper project, and it has been worth every penny. The team are extremely helpful and always look at ways to better your idea. I would definitely recommend them.

27 August 2020
Unprompted review
Hyper Startup Studio logo

Reply from Hyper Startup Studio

Thank you so much for the amazing feedback :)

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