I've been a hypeddit user for quite a few years now, and I wish I could do more than just vouch for them. John and the team are innovative, and nothing short of extremely kind & helpful. If th... See more
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Handling annual subscription cancelation
Hi Jay,
I wanted to thank you for the quick and effortless handling of my request to cancel the annual subscription and switch to a monthly plan, including processing the refund.
Your responsiveness and willingness to help without making things complicated are truly appreciated — it’s not something I take for granted.
Thank you again for the excellent support.
Best regards,
Gili
They are SO fast to get back to you…
They are so fast to get back to you about everything. Great customer service. I never feel like an annoyance - only valued and helped. Any difficulties I've had with the tech side of things has always been helped with right away as well. A great service!
Patrick’s took his time to work me…
Patrick’s took his time to work me through multiple emails of customer support and got me the solution I needed quickly and kindly! Couldn’t be happier.
I received good knowledge on how to get…
I received good knowledge on how to get my process started. Hopefully it helps me achieve my goal.
Quite possibly the best customer care…
Quite possibly the best customer care experience I have ever had. I got in touch asking them why they kept charging me even though I had cancelled my paid plans several months ago. Turns out it was my mistake because I wasn't aware I had registered with two different accounts and therefore kept paying for one one of them. A guy named Patrick was so patient and kind to explain everything to me. They decided to refund my money and help me out. The people at Hypeddit are really on the side of up and coming artists. I have experienced it first hand
Very good
Jay is a very good and supportive advisor; it's great that your company has such an employee. Thank you for your help, Jay.
friendly and helpful support!
Very friendly and helpful support, fast and nice communication.
A very positive experience
A very positive experience, which made a real difference for my artist brand. Special thanks to Jay R.
A great service
A great service for getting your music out there, highly recommended! Fosters
JV answered to all my questions and…
JV answered to all my questions and made this all really easy.
Thank you!
As a new UK Indie music artist it is…
As a new UK Indie music artist it is very difficult to get known and find your audience. Our research led us to choose Hypeddit.com as a sensibly-priced service that users have reported success with. Our initial setup inevitably led us to the confusing world of Meta ads / tracking pixels and the like, and at first I admit that it felt daunting, especially as we hit a couple of roadblocks with things that we just didn't know how to navigate. Not expecting too much we reached out to Hypeddit support....and the level of service & responsiveness has been nothing short of astounding. Our support agent JV has been incredibly helpful over the last few days - quickly and positively answering all our questions, troubleshooting any issues and helping us get everything up and running. This is a company that truly stands behind its product and we are excited to see what we can do with the new campaigns we have (with their help) now set up. Credit where it is due - these guys really have your back. In this age of AI bots, it's like a breath of fresh air to have someone on the other end of the email who is expert / interested / encouraging /friendly and supportive. Thanks JV for really excellent service. Warm regards, Bill & Wendy Chemistry Uncovered
Great way to set up a music ad campaign.
A very clear walkthrough in setting up my Spotify Growth Switch campaign. My campaign is now live, and I feel confident that I can set up future campaigns myself through hypeddit. Mike was very clear and easy to follow as we went through all the steps in setting up the campaign.
My experience was great when looking…
My experience was great when looking for help about their services.
love hypeddit but recently received an…
love hypeddit but recently received an unclear popup offer that seemed a bit like a cash grab without knowing EXACTLY what my current subcription was. It ended up working out ok when talking with customer service.
Mike was incredible!
Mike was incredible! If I could give him 10 stars I would! There is no way I could have navigated this ad set up on my own and not only was he technically adept, he understood the music and gave great counsel on how to accomplish my goals!
The real quality 🙏
Jay helped me to cancel my plan and…
Jay helped me to cancel my plan and give me a refound.
Good knowledge of the topic I was…
Good knowledge of the topic I was speaking about thank you Patrick
Hyppedit is awesome, and so are their employees
First of all, I love Hyppedit and I've gotten a lot of great use out of it. Second, I had an issue where I accidentally created two accounts (completely my fault) and Jay helped me sort it out immediately. He was kind and worked very quickly to resolve my issue. Thanks so much for helping musicians with this incredible service!
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