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Hypeboost Reviews 7,343

•
TrustScore 4 out of 5

4.2

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, often finding them to be of excellent quality, authentic, and even better in person than depicted online. The delivery service is frequently praised for being fast and efficient, with many appreciating the regular updates provided throughout the order process. The service, including the authentication process, is consistently highlighted as professional and reassuring, contributing to a positive overall experience. However, some customers also noted concerns regarding delivery times, especially around peak seasons, with orders taking longer than expected to arrive. A few other people also felt that there were issues with order accuracy, such as receiving the wrong size, or with the product's authenticity due to missing original tags.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the high quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and prompt... See more

Quality

Consumers find quality to be positive, with many reviewers recommending the products for their good quality... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the... See more

Service

Reviewers highlight positive aspects of service, with many expressing high satisfaction and recommending it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was really thoughtful about my purchase coming or not but thank goodness it did ! I’m beyond excited for the shoes , they are perfect 🤩

Rated 5 out of 5 stars

I ordered a pair of Nike Air Max 90's "Silverbullet". And I must say: the shoes look better in reality than on the images. They arrived clean and polished and with a good and clean smell. The deli... See more

Rated 5 out of 5 stars

Whole process, from A to Z was undoubtedly on the highest level. The shoes, the Price , ordering , info about every step hypeboost takes were on point. I'm glad I chose HB to make a deal. Have a good... See more

Rated 5 out of 5 stars

I have a really great experience. Takes a bit longer but not by their fault. First item didnt pass check. I appreciate they xhecking items before sending further. Good contact, all info clear to under... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Shoe Store

Written by the company

Online Platform | Buy and Sell 100% Authentic Items

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

What a smooth experience

What a great experience, I was updated with every step and this is reassuring when the shoes was quite expensive, everything is very well explained on the website and you can find some fantastic deals and some rare shoes.
I will definitely use Hypeboost again

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Rare pieces

It is great that you have so many rare pieces, also some sizes are affordable. I found a piece that I wanted so much only here. I like that you verify the identification of the product. I like that you send me the notification mail in every step of my order!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

A fuir absolument. Fraudulent website that allows sales to so-called private individuals. In reality, they are professionals who are avoiding the 14-day cooling-off period. I will contact the European Consumer Centre.

22 January 2026
Unprompted review
Hypeboost logo

Reply from Hypeboost

Dear Frantico,

Thank you for sharing your feedback. We are sorry to hear that your experience with our platform has led to these concerns.

Hypeboost operates as a marketplace connecting buyers and sellers, and we strive to ensure that all transactions on our platform comply with applicable rules and platform policies. We also take reports regarding seller behavior seriously and review situations where there may be uncertainty about seller status or transaction conditions.

We would like the opportunity to look into your case in more detail and clarify the situation. We kindly invite you to contact our customer service team with your order details so we can review the matter and work toward an appropriate solution.

Kind regards,
Sara | Team Hypeboost

Rated 5 out of 5 stars

Fast Delivery and Great Quality

I ordered sneakers and I’m very satisfied. They arrived relatively quickly, in great quality, with no damage at all. I also appreciated the regular email updates that kept me informed about the status of my order in advance. Overall, a smooth and reliable experience.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

order

I found this site on the internet and found the service very good, and relatively quick (also because the order was placed just before Christmas) but definitely the product was as described and as my son wanted, I find that this company has a nice service and I find that it is also a good initiative, I have only experimented with purchasing but probably very useful also in selling

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Way to long to arrive!

Way to long to arrive!
I´m replying on a review email and I even got the sneackers.

Tracking ID:
887474072430

Looks they still in USA and I´m getting emails to review? BAD!

7 January 2026
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hello Miguel,

Thank you for your message. We would like to clarify first whether this order was actually placed on Hypeboost.

We are not active in the USA, and our marketplace and seller community are mainly based in the European Union. If your tracking shows that the shipment is coming from the USA, it is possible that the order was placed with a different company or platform.

To help you properly, please double-check the website where you placed your order and the order confirmation email. If it was indeed made on Hypeboost, you can contact us through your order page so we can look into it for you.

We’re happy to help as soon as we can confirm the order belongs to our platform.

Kind regards,
Sara | Team Hypeboost

Rated 1 out of 5 stars

No response for days on questions to…

No response for days on questions to placed order. Total radio silence and no information.

5 January 2026
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hello AC,

Thank you for your review. We’re sorry to hear that you experienced delays in receiving a response—this is not the level of service we aim to provide.

During busy periods, response times can unfortunately be longer than usual, but we understand how frustrating it is to wait without updates, especially when it concerns an active order. We apologize for the lack of communication and any stress this may have caused.

Your message is important to us, and we are continuously working to improve our response times and communication. If your issue has not yet been resolved, please reach out again through your order page so we can assist you as quickly as possible.

Kind regards,
Sara | Team Hypeboost

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