Used to search for influencers. Wanted to know how accurate it is, so checked two fake influencers who recently bought 1 million fake russian no profilepic followers. Their audience was fine said Hype... See more
Company replied
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See what reviewers are saying
Extremly bad marketing practices, I had spent thousands of dollar with them looking to utilize their services. Since run a subscription based service, they took all my credits away at the end of the s... See more
HypeAuditor team doesn't honor contract terms or cancellation requests. Once they have your credit card on file, they will charge regardless if you've requested cancellation or not.
Company replied
We needed better information on IG profile quality, and HypeAuditor seems to be a perfect tool for this. We use it for a few months already and definitely wanna continue and even switch to the Pro fea... See more
Company details
Written by the company
HypeAuditor, the leading influencer marketing platform with the largest analyzed database of influencer accounts (137+ million). Our platform offers detailed analytics on Instagram, YouTube, TikTok, Twitch and Twitter accounts, covering key metrics such as audience demographics, growth trends, engagement rates, brand collaborations, and other. HypeAuditor has been in the market for 6 years, employing people across 20 countries. And we are recognized as the best employer according to Forbes.
Contact info
United States
- hypeauditor.com
2.1
Poor
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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This tool is scam
This tool is nothing, I don't recommend anyone purchasing Hypeauditor. There is no difference just searching keyword on social media platforms. We don't need to waste money on this scam tool.
Also, their customer service team cannot help me at all, just repeat and repeat the same sentences.
29 March 2022
Unprompted review
Reply from HypeAuditor - All-in-one solution for influencer marketing
Hello Alex! Thank you for your review! Sorry to hear that our customer service team wasn't able to help you. What was the issue? Can you provide more details please.
Useless illegal spam
They promise a free report. Instead, you get no report and loads of spam emails. The “Unsubscribe” button on these emails also doesn’t work (which isn’t legal btw) so you cannot get off their mailing list. I have redirected all communication from them to spam.
27 December 2021
Unprompted review
Reply from HypeAuditor - All-in-one solution for influencer marketing
Hello Sam! Sorry to hear about your negative experience with HypeAuditor for influencers. HAFI is a subsidiary product, which has now completely separated from the main platform. HypeAuditor is a platform for influencer marketing that helps brands and agencies choose the right influencers for their campaigns, analyze their data, execute campaigns, and measure their effectiveness. Please provide the account for which you wanted to view the report, and I believe I can assist you. Once again, I apologize for your experience.
Definitely the worse app in the market
Definitely the worse app in the market, your high prices strategy is just a scam, you ask for 200$ for an add-on just to export list of Influencer with no emails, just social links 😂 (the export can be done with any data miner btw) and when you ask refund they tell you that you used the feature so they can’t.
Also I’ve subscribed for unlimited seats and now they ask me to buy new seat to be able to invite my team.
I’ll ask a chargeback to my bank since you don’t respect the features I’ve subscribed for.
5 November 2021
Unprompted review
Reply from HypeAuditor - All-in-one solution for influencer marketing
Hello Denis! Thank you for your review. Did you receive the refund?
Absolute scam artists at best
Absolute scam artists at best, they offer "one free full report" and I have screenshots of that in exchange for your email and information. You give them that info, confirm your email so they can send you sales emails, and legally blow up your cell phone with sales calls and then you get to the report and notice the full report isn't available...they are a total scam and you got bait and switched and abused for your data. This company is disgusting and its practices are downright illegal and shameful. I will be speaking with an attorney about a class action this week.
25 August 2021
Unprompted review
Reply from HypeAuditor - All-in-one solution for influencer marketing
Hello! Sorry to hear about your negative experience with HypeAuditor for influencers. HAFI is a subsidiary product, which has now completely separated from the main platform. HypeAuditor is a platform for influencer marketing that helps brands and agencies choose the right influencers for their campaigns, analyze their data, execute campaigns, and measure their effectiveness. Please provide the account for which you wanted to view the report, and I believe I can assist you. Once again, I apologize for your experience.
One of the worst experiences we have…
One of the worst experiences we have come across, took $500/mo for a plan and then we got cut off at 30 searches... asked for our money back and were told its not possible as we already used up "resources" really! we used it for 30 min, its ridiculous
4 August 2021
Unprompted review
Signed up for a free trial got charged $500 CAD NO REFUNDS
Signed up for a free trial, very good initial experience. With Nadya Markovskaya Business Development Manager
When I logged into the site, they said I have to supply a credit card to access the free reports.
I did but got notified that my card has been charged. I emailed Nadya that I had been charged in error and was only looking to try the free reports within 5 min of getting the notification.
I got a response, acknowledging the cancellation and notified that she'd talk with her Team, they notified me within the day (prompt service) that they will not refund the money as per policy.
I made 2 additional requests stating the case, to access the free reports you have to leave credit card info. It may even be a UI Glitch.
If this review is up, they did not refund the money.
21 July 2021
Unprompted review
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