I used this company for the first time for purchasing Harveys block salt. I found them to be THE most efficient yet warm & friendly, they give a personal service like I've not received from any other.... See more
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Not normal for me to award someone 5 ##### but this company were more than polite thought reasonable price , more than efficient , even helped me secure a part of the newly installed C Heating ta... See more
Company replied
We experienced another aspect of Hydroworks today as they moved our existing softener to our new house.. Alex was on time and as usual, was immaculate.. the procedure went like clockwork.. des... See more
Hydroworks ER Longley is a rare company in terms of customer care. From the moment you make contact you get a personal reliable and polite service. The work is estimated, agreed and delivered on time... See more
Company replied
Company details
Information provided by various external sources
WATER SOFTENERS AND DRINKING FILTERS supply and installation covering Kent, London, Sussex and East Surrey.
Contact info
Unit 3,, ME13 0LN, Faversham, United Kingdom
- 01304 606100
- hello@hydroworks.co.uk
- hydroworks.co.uk
4.9
Excellent
139 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very efficient and helpful staff and…
Very efficient and helpful staff and service
8 September 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you for your kind review of our service.
Our very best
The Hydroworks Team
new water softener
So pleased with the service and after care. Had a major dilemma after boxing day and the help the company gave me was exemplary.
20 May 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Mrs Cass for your kind review, it was a pleasure to do business with you.
Excellent service and health check on…
Excellent service and health check on the water softener.
3 May 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you John for reviewing our service and for your valued business.
A super company to deal with.
A super company to deal with, great customer care and great service.
1 May 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Lisa for your valued business and for taking the time to review us.
Happy customer
The block salt was very good value and delivery quick and efficient.
24 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you for review, we value you business.
I HAVE NO DOUBT THAT MY ABSOLUTELY…
I HAVE NO DOUBT THAT MY ABSOLUTELY FIRST HAND AND GOOD EXPERIENCE MAKES THAT I WILL CERTAINLY
RECOMMEND THIS COMPANY TO ANYONE.
RICHARD PUGH
24 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Richard for writing a review and for recommending us, it is very much appreciated.
Our experience with Hydroworks has been…
Our experience with Hydroworks has been no trouble at all. Great service and representative really knowledgeable. He was able to assist and guide us in choosing the water softener that was suitable for our property.
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Anja, for writing such a lovely review.
Reliable company with very good…
Reliable company with very good customer service.
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Mrs Bedford for your kind review of our service.
Minimax Water Softener
The need for replacement of existing water softener was clearly explained as was the operation of the new Minimax.
Appointment times were adhered to although one had to be changed . I was given adequate notice and contacted by Office when the fitter was on his way. Fitting was done efficiently.
Replacement softener is much quieter and more economical on the use of salt. Recent visitors commented on how soft the water was.
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Mrs Devenish for your kind review, we are delighted that you are pleased with your new water softener.
Great efficient service and extremely…
Great efficient service and extremely prompt
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Declan, we appreciate your business and your kind review.
Amazing
Amazing. I ordered and had a next day delivery free of charge due to location. Cheaper than any other companies out there and the gentleman was nice enough to life all the heavy salts into our home. Highly recommend.
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Joe for taking the time to review our salt delivery service, it is very much appreciated.
Great friendly and reliable service.
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Christopher for your kind review.
Excellent all round experience - A1
Excellent all round experience. Super efficient, super informative and first class service with a smile.
23 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you David for your kind review. My very best, Laurence.
Great attention to detail and service…
Great attention to detail and service both pre and post installation. Lots of helpful advice as to which system would suit us best even to the point of them forgoing an additional unit which we assumed we needed and requested but they explained was unnecessary. Putting service above pure profit is refreshing.
22 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you for your very kind words. Your review of our service is very much appreciated.
Excellent service very knowledgable and…
Excellent service very knowledgable and polite throughout would have no reservation in recommending to anyone
16 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Mr and Mrs Cahill for your very kind words and recommendation of our service, it is very much appreicated.
Many thanks
Laurence
The company is very nice
The company is very nice, they kept in contact until they had delivered my salt blocks.
16 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Mrs Allan for your kind review of our salt delivery service.
Many thanks
Laurence
Excellent service,would recommend…
Excellent service,would recommend Hydroworks to anyone.
16 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you David for your recommendation, we are delighted that you are pleased with our service.
Many thanks
Laurence
friendly excellent service.
16 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you Mr and Mrs Giles, we appreciate your kind review of our service.
Many thanks
Laurence
Great company to deal with.
Great company to deal with.
Good price good service
Well Done
16 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you for reviewing our service, your kind words are very much appreciated.
Many thanks, Laurence.
This transaction had the Usual…
This transaction had the Usual excellent level of service and customer care. Lawrence and his team are always a pleasure to deal with . Highly recommend
16 April 2019
Unprompted review
Reply from Hydroworks ER Longley
Thank you John, as always it is our pleasure. Thank you for the recommendation and very kind words.
My very best, Laurence.
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