I LOVE This Product! First-I drink at least 3 Hydroh bottles a day and within a week began to notice an increase in energy and my afternoon Naps were NO Longer A Must! I couldn't believe it! Second... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Hydroh is about providing a holistic solution to your overall health. We aim to make the step of getting healthier easier through producing hydrogen water. Our goal is to make living better; or in other words, make you feel better in your day to day life.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased a Hydroh water bottle when diagnosed with CKD however unfortunately for me it didn’t make any improvements at all. I returned it under the 90 day guarantee very easily, however it cost me a whopping £27.45 so if you are considering purchasing one think about the fact that it’s VERY costly to return to USA
Excellent customer service and very attentive too my needs and questions pertaining to my bottle.
I had a great experience with this company, especially the quick resolution of an issue with shipment. I appreciate the care and personal attention to ensure I was taken care of. Thank you!
Incredible after sales service. Amelia could not have been more helpful and understanding. Great product as well ! Thank you !
When I lost my charging cable I looked on the website to purchase a replacement. Having been unable to find one I contacted customer services. I was sent a couple of links to try but either I'm too blonde or they were broken links! I sent an email asking for help and promptly received a new cable in the post. Well done guys. First class assistance!
Love the water bottle but the customer service is absolutely top notch. I plan to do business with company for a long while
While this product did not work for me, I was very pleased with the customer service and quick response given in having to return the product.
I am amazed at how quickly I received a response to my questions after I received my order. Customer service responded with a complete explanation and I am so grateful as I now understand how the bottle works. Thank you so much.
Great customer service! Prompt, friendly, professional.
I had ordered my Hydrohbottle some time back and had no problems with the shipping of the Bottle but recently my Bottle started acting up so I contacted customer service and explained what I was experiencing and customer service took care of me in short order. I received my new Hydrohbottle and it's working great.
Thank you Hydrohbottle for your prompt and responsive service.
I had the best customer service I've ever had from any company when my bottle broke and the company replaced it. Thank you so much. I love this product so much and their caring response 💖
I'm realy happy with the service I recieved.they dealt with my problem straight away and the customer service is 100% .my replacement order was out for delivery next day
Couldn't fault the company.would recommend to anyone .
I’m 90 years old and have been using Hydrohbottle products for several months now.
The benefits of hydrogenated water were great. Within two weeks my range of motion in my neck was noticeable and the pain was significantly reduced.
I sleep better and have more energy.
Recently I had a problem with one of my bottles charging, now l’m worried about their customer service.
Absolutely not necessary, I contacted them and they immediately responded and told me what to do to attempt to fix it. When it didn’t work they didn’t hesitate to replace the malfunctioning bottle.
I not only recommend the benefits of hydrogenated water; but l more highly recommend Hydrobottle.
Phil B.
They replaced the bottle that cracked and that was good of them!
Great company and great product!
I use this everyday and whenever I drink water I use this product!
Loved using the water bottles and were feeling the health benefits. One of our bottles became damaged and I contacted the company for advise.
We have just received replacements after sending photos to show the problem. Amazingly great service, many thanks again
I have purchased several different Hydroh Generators some for my personl use and some for gifts. My wife and I and the people we have gifted a Generator to are all have great experience and results. I highly recommend this product!
Customer service has been exceptional!!!!
I ordered two bottles back in February. One of them quit working properly and I reached out to the company for either a refund or replacement. They responded back immediately, and offered to replace the broken unit. Very happy with the customer service and the way that they took care of the issue.
I have found Hydroh customers services extremely quick, efficient, friendly and very professional. I enthusiastically recommend them, they are wonderful !!!
You stand by your product!
Great customer service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.