Hverdag.dk Reviews 

3,878
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I made an order and by mistake chоse a special price. After that I automatically became a member of this ‘hverdag’ club. I paid 200 kr for the membership until I noticed that I am losing my money. It’... See more

Company replied

Rated 2 out of 5 stars

Ordered for a bottle of The Botanist gin 2 weeks ago. Item got delivered after 2 days but inside the box was a bottle of Isle of Raasay gin, yet packing list correctly stated The Botanist. Sent a le... See more

Rated 5 out of 5 stars

I made the mistake of assuming a product was fake with the review below. I was convinced but I was also wrong. After some investigation, I realized this mistake and came back here to correct the r... See more

Company replied

Rated 1 out of 5 stars

I placed an order. Before ordering, contacted with them whether the product is available or not. They said it is available and will get in within 8-10 days but did not get any information after 10 day... See more

Company details

  1. Grocery Delivery Service

Written by the company

Hverdag.dk er en medlemsklub, der sikrer medlemmerne store rabatter på kendte mærkevarer indenfor blandt andet husholdningsprodukter, bleer, kosmetik, parfume, legetøj, hobbyartikler og meget mere. Når du er medlem af hverdag.dk kan du købe mere end 500.000 produkter til indkøbspris, dette gælder for 98% af produkterne. De eneste undtagelser er faktisk de varer, hvor producenten simpelthen ikke giver os lov til at sælge dem til dig til indkøbspris. Det koster fra 99,- om måneden at være medlem hos Hverdag.dk, vi lover at du sparer kassen


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(3,878)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very satisfied with Hverdag.dk for…

I am very satisfied with Hverdag.dk for their fast and excellent response. Recently I purchased 2 bottols of perfume from another website that is very reputable and infamous, it was Dutch not Danish. But it would seem they sent me a diluted perfume of that brand which I have been using for more than 30 years. Today Hverdag.dk sent me the same perfume "Versace Blue jeans" but was the original.
As long as I am living here in Denmark. I will never purchase perfume again except from Hverdag.dk

20 August 2021
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Reply from Hverdag.dk

Hi Ahmed,

Thank you very much for the wonderful review, we are very happy we could be of help and that we can provide you and our other customers good and cheap products and we hope to see you as a member or back as a guest at a later time 😊

We wish you a wonderful day!

All the best,
Maria
Hverdag.dk

Rated 1 out of 5 stars

receiving wrong product!

receiving wrong product!
I ordered "vichy liftactiv serum 10" but I received "vichy liftactiv supreme". I ordered a better product and since there are lots of similar products the guy who packed should be aware of these things. What I ordered is a hundred DKK more expensive than what I received. I wrote to the customer service and sent them photos of the receipt and what I received, but they have not answered me.
This is the second time that has happened to me !!!

4 August 2021
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Reply from Hverdag.dk

Hi Amin,

Thank you for your review. We are very sorry to hear you have had such a bad experience with us. We fully understand how frustrating it must be to receive a different product than the one you ordered and especially if it is the second time this happens.
I can see you are in correspondence with our customer service about the issue now, why I hope that this will result in a good solution for you, and that your experience with us will become a little better.

I wish you a good day and once again apologize for the issues you have experienced.

All the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars

I will keep ordering

Quick delivery fair prices. Good quality

26 July 2021
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Reply from Hverdag.dk

Hi John John,

Thank you very much for the great review, we are so happy to hear you have had a great experience with your purchase from us 😄

We hope we'll see you back again soon and wish you a great day!

All the best
Maria
Hverdag.dk

Rated 5 out of 5 stars

Fast delivery

16 July 2021
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Reply from Hverdag.dk

Hi Ethel,

Thank you very much for your great review, we are happy to hear you have had a good experience with us and that your order was delivered to you fast 😄

We hope to see you back again soon and wish you a good weekend!

Best regards,
Maria
Hverdag.dk

Rated 4 out of 5 stars

Overall good service

Fast delivery (although a bit expensive), in general good price

14 July 2021
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Reply from Hverdag.dk

Hi Oscar,

Thank you for your great review!

We are happy to hear that you are happy with the fast delivery and our prices, although delivery is a bit higher.

We hope to see you back again soon and wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 4 out of 5 stars

Good

I recieved the package with no damage. Overall it was a good service!

15 June 2021
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Reply from Hverdag.dk

Hi Kocis,

Thank you so much for the great review! We are happy to hear that you have received your order without any damages, and that you were happy with the service we provide 😊

We hope to see you back again another time, and wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 4 out of 5 stars
Hverdag.dk logo

Reply from Hverdag.dk

Hej Saleem,

Tak for din flotte anmeldelse, vi er glade for vi kan yde dig en god service! 😀

Du ønskes en god dag, og vi håber at se dig tilbage en anden gang!

De bedste hilsner,
Maria
Hverdag.dk

Rated 5 out of 5 stars
Hverdag.dk logo

Reply from Hverdag.dk

Hi F M Catalina,

Thank you very much for the wonderful review, we are happy to hear that you are happy with our great prices and the fast delivery.😊

We hope that we will see you back again soon and wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Everything's great

Everything's great. Fast sending.

25 May 2021
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Reply from Hverdag.dk

Hi Pauline,

Thank you for the great review! 🤩

We are happy to hear that everything has been great and that you received your order fast!

We hope to see you back again soon!

All the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Easy order and quick delivery

Nice and easy to order and super fast delivery :) Thank you

26 March 2021
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Reply from Hverdag.dk

Hi Preet,

Thank you for the 5 stars, we are happy to hear that you have had a good experience and we hope to see you again soon!

We wish you a happy easter
Mary
Hverdag.dk

Rated 4 out of 5 stars

Very good costumer service

I ordered a couple of things from Hverdag and the delivery was super fast and efficient. However, in the act of purchasing, I consented to their membership of 99kr per month. Even though this was completely my mistake, it can be tricky, especially when I can't read Danish. Well, I wrote a review here about how annoyed the situation was because I didn't even receive an email saying I was now a member, and two days later their costume service called me apologizing for the situation and that they would refund me the last membership payment. This has completely changed my opinion about Hverdag! Very thoughtful and kind service! I Will definitely have them in mind and recommend them to everyone, even if you have a little problem, they will definitely be very helpful!

20 March 2021
Unprompted review
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Reply from Hverdag.dk

Hi Ines,

Thank you so much for your great review! Once again I apologise for the misunderstanding i relation to our membership, and I am very happy that we could find a solution to your problem and that our service has changed your opinion and experience with us 😊

We hope to see you back again another time, and wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 1 out of 5 stars

stop spam

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18 March 2021
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Reply from Hverdag.dk

Hej,

Tak for den behagelige samtale på telefonen.

Igen beklager jeg at du har følt dig spammet at mails fra os, jeg har sendt sagen videre til mine kollegaer i IT, for at få løst problemet.

Du må endeligt kontakte vores søde kundeservice, hvis du igen oplever nogle problemer med at modtage mange mails fra os eller hvis du skulle have spørgsmål til noget andet. Du kan kontakte os på tlf. 71 99 50 55 mandag-fredag mellem 9-12 & 13-15 eller på mail info@hverdag.dk.

Du ønskes en rigtig god dag, og vi håber at se dig tilbage en anden gang.

De bedste hilsner,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Fast delivery!!!

17 March 2021
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Reply from Hverdag.dk

Hi Salajan!

Thank you for a nice review! I am very pleased to hear that the delivery of you order was fast and that you are happy with us. We look forward to see you back soon again!

Have a great day!

Best regards,
Ruth
Hverdag.dk

Rated 4 out of 5 stars

I have made an order 10 days ago

I have made an order 10 days ago, but I didn't receive it yet. It just disappear.

Update:
The problem has been resolved. It is a company with good service.

17 March 2021
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Reply from Hverdag.dk

Hi Wenqi,

Thank you for your review, even though it is based on a bad experience with us.

We have tried contacting you in regards to a solution to your issue. We are very sorry that your order disappeared in Brings possession, and hope that the solution we have found, hopefully has given you a better experience with us.

Should you have any further questions to anything, please do not hesistate to contact our customer service either by phone: +45 71 99 50 55 monday-friday between 9-12 & 13-15 o'clock or by email: info@hverdag.dk.

I wish you a good dag.

Best regards,
Connor
Hverdag.dk

Rated 5 out of 5 stars

Easy to use

Easy to use. Quick service.

15 March 2021
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Reply from Hverdag.dk

Hi Faith,

Thank you so much for your beautiful review! I am very glad to hear that you are satisfied with and appreciate our service. We hope to see you back again soon!

I wish you a nice day!

Best regards,
Ruth
Hverdag.dk

Rated 5 out of 5 stars
Hverdag.dk logo

Reply from Hverdag.dk

Hi Omobolanle,

Thank you so much for the wonderful review, we are very happy to hear that your order was fast and efficient!

We hope we'll see you back again soon, and wish you a great day!

All the best,
Maria
Hverdag.dk

Rated 1 out of 5 stars

Completely messy, inefficient and -- at the end of the day-- expensive service!

Completely messy and -- at the end -- expensive service!
We had a pretty bad experience with hverday.dk: they somehow require TWO memberships to have attractive prices: one for a discount and one for the home delivery (the later has taken 5 days!). Also, the quality is questionable: an elastic band sport equipment was broken after three weeks... To avoid!

7 March 2021
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Reply from Hverdag.dk

Hi Fabienne,

Thank you for a pleasant conversation on the phone.
Once again, I am sorry that you have had a bad experience with us, and that there has been some confusion regarding the membership.
We are also sorry to hear that one of the products you ordered broke after such a short time, this is of course something that shouldn't happen.
I hope our conversation has cleared some things up, and that it has made your experience with us a little better.

If you should have any further questions, please do not hesitate to contact our customer service: +45 71 99 50 55 monday - friday between 9-12 & 13-15 or by email: info@hverdag.dk.

I wish you a good day!

All the best,
Maria
Hverdag.dk

Rated 4 out of 5 stars

fast delivery

fast delivery
everything worked smoothly

5 March 2021
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Reply from Hverdag.dk

Hi Hind,

We are so happy to hear that everything went smoothly and hope you are happy with your purchase!

Thank you for the nice review and have a great day!

All the best,
Maria
Hverdag.dk

Rated 5 out of 5 stars

Super speed!!!!!!!

4 March 2021
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Reply from Hverdag.dk

Hi Pawel,

Thank you for the super review, we are so happy to hear that you had a satisfying experience shopping with us.

Have a great day and we hope to see you back again soon!

All the best,
Maria
Hverdag.dk

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