Website was nice and easy to use
Website was nice and easy to use, a lot of options to help you search for the right house/apartment. The customer service was good too.
12 October 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.2
Great
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful customer service
Wonderful customer service, very understanding and helpful
8 October 2026
Unprompted review
Reply from Huurwoningportaal
Hi Amin,
Thank you so much for your lovely review.
We’re very happy to hear that you found our customer service understanding and helpful.
We always do our best to support our users with care and find solutions that suit their individual situations.
We truly appreciate your feedback and wish you the very best of luck with your housing search.
We hope you find the perfect place to call home soon.💚
Kind regards,
Louise, HuurwoningPortaal
Super helpful customer service
Super helpful customer service; and for prompt problem solving for customers when it matters most. I am thankful immensley.
25 September 2026
Unprompted review
Reply from Huurwoningportaal
Hi M.S,
Thank you so much for your wonderful review.
We’re very happy to hear that you found our customer service helpful and that we were able to find a quick solution when you needed it most.
We always do our best to support our users when it matters most, and we truly appreciate your kind words.
We wish you the very best of luck with your housing search and hope you find a lovely place to call home soon.💚
Kind regards,
Louise, HuurwoningPortaal
Reply from Huurwoningportaal
Hi SamkiiW,
Thank you so much for your kind words.
It means a lot to us that you’ve had such a positive experience with HuurwoningPortaal.
We always do our best to provide excellent customer service and support our users as much as possible.
We wish you the very best of luck with your housing search and hope you find a lovely place to call home.💚
Kind regards,
Louise, HuurwoningPortaal
Wonderful customer service
Wonderful customer service, very understanding and helpful
12 August 2026
Unprompted review
Reply from Huurwoningportaal
Hi Ahmed,
Thank you so much for your kind review.
I’m really glad to hear that you felt understood and well supported. We always do our best to listen to our users and find a solution that works for them, so your feedback means a lot to us.
I wish you the very best of luck with your housing search and hope you find a lovely place to call home.💚
Kind regards,
Louise, HuurwoningPortaal
Reply from Huurwoningportaal
Hi Ugnė,
Thank you so much for your lovely review.
We’re happy to hear that you had a positive experience and found our service both helpful and fast.
We always aim to make things as easy as possible for our users, so it’s great to know that we could help you in a timely and helpful way.
Thank you for your recommendation and for taking the time to share your experience with others. We really appreciate it.
We wish you the best of luck with your housing search and hope you find the right place to call home soon. 💚
Best regards,
Louise, HuurwoningPortaal
I want to thank the custom support for…
I want to thank the custom support for getting back at my email and assisting me nicely to find a possible solution
26 July 2026
Unprompted review
Reply from Huurwoningportaal
Hi Tais,
Thank you so much for your kind review.
We’re glad to hear that you appreciated our response and the assistance you received from our customer support team.
We always do our best to listen to our users and find a solution that works for their situation.
Thank you for taking the time to share your experience with us.
Your feedback means a lot, and we’re happy we could help!
We wish you the best of luck with your housing search and hope you find a place that feels like home soon. 💚
Best regards,
Louise, HuurwoningPortaal
Yes amazing
12 July 2026
Unprompted review
Reply from Huurwoningportaal
Hi Misheny,
Thank you for your feedback.
We’re glad to hear that you had a positive experience.
If there’s anything we can help you with, you’re always welcome to get in touch with us.💚
Best regards,
Louise, HuurwoningPortaal
I had a good experience with the…
I had a good experience with the customer support team. They responded quickly, handled my request professionally, and offered a fair solution. My subscription was canceled, and they assisted me with the refund process in a friendly and efficient manner. Thank you for your excellent customer service.
10 July 2026
Unprompted review
Reply from Huurwoningportaal
Hi Ahmad,
Thank you so much for your wonderful review and your kind words.
We're delighted to hear that you had a positive experience with our customer support team and that you found our service friendly, professional, and efficient.
Providing helpful and responsive support is something we strive for every day, so your feedback truly means a lot to us.
We wish you all the best with your housing search, and if there's ever anything we can help you with in the future, you're always welcome to contact us. 💚
Kind regards,
Louise, HuurwoningPortaal
Customer support always spot on
Customer support always spot on! Fast answers and very helpful and understanding.
Even if I didn't find yet accomodation, their website and customer support is like no one else.
TOP!!
6 July 2026
Unprompted review
Reply from Huurwoningportaal
Hi Daniel,
Thank you so much for your fantastic review.
We're delighted to hear that you've had such a positive experience with both our website and our customer support.
It means a lot to us that you appreciate our fast responses and the help you've received.
We truly hope you'll find the right accommodation soon, and we're always here if there's anything we can help you with along the way.💚
Kind regards,
Louise, HuurwoningPortaal
Excellent customer service
Excellent customer service! My issue was handled quickly and professionally. The support team was very friendly and offered a full refund as a gesture of goodwill. Thank you for your fast and helpful response!
29 June 2026
Unprompted review
Reply from Huurwoningportaal
Hi Kevin,
Thank you so much for your wonderful review and your kind words.
We’re delighted to hear that you had a positive experience with our customer service and that you found the handling of your request to be both quick and professional. We always do our very best to help our users in a friendly and welcoming manner.
We wish you all the best with your housing search, and you are always very welcome to contact us again if there is anything we can help you with. 💚
Kind regards,
Louise, HuurwoningPortaal
Useless..
Useless... ads take you to huislijn that take you to other sites where extra subscriptions are needed. Do not register.
Also, subscription can only be canceled after 24h so it is easy to forget about it...
30 March 2026
Unprompted review
Reply from Huurwoningportaal
Hello,
Thank you for your review.
We unfortunately experienced an issue on our website that caused some users to be redirected to another payment page. This was of course not intended, and the issue has now been resolved quickly.
Going forward, you will no longer experience being redirected to such a page.
It is always possible to cancel your subscription, and our customer service is happy to assist with this – even immediately after the purchase has been made.
I can also see that you have correctly cancelled your subscription yourself, and that you have therefore only been charged for your introductory period.
I wish you the best of luck with your housing search.
Kind regards,
Louise, HuurwoningPortaal
Good website
13 March 2026
Unprompted review
Reply from Huurwoningportaal
Hello,
Thank you very much for your review.
It’s great to hear that you are happy with our website.
We wish you the best of luck with your housing search. 💚
Kind regards,
Louise, HuurwoningPortaal
SCAM
SCAM
They repost old rental offers from other websites so it looks interesting and then they ask you to pay for premium account to contact landlord, but you actually can't because place they offer doesnt exist
5 March 2026
Unprompted review
Reply from Huurwoningportaal
Hello Ulrich,
Thank you for your review.
We do not have old listings on our website. If you believe you have come across one, please feel free to contact us at support@huurwoningportaal.nl so I can investigate it further.
I can also only find a free account under your details and no active subscription.
Kind regards,
Louise, HuurwoningPortaal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.