Do not use this company. It is a total ripoff. This is by far the worst experience I have ever had. They do not return calls; customer service is rude and after spending thousands of dollars with them... See more
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Had no problem taking our payments but when we finally questioned what they were actually doing to assist us, they were going to have someone call us back but they never did. Tried to call many many t... See more
Paid 350.00 for tax optimization up front Waited 6 months Hurricane outsourced to liberty. Hurricane never returned my messages Mike casstineta . They submitted my 2017 return electronica... See more
We were VERY CLEAR about our expectations and what facts we were already aware of. However we were fed a bunch of misinformation so that we would sign a contract. In the end all that was done was to... See more
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We did not hear what the final out come…
We did not hear what the final out come was. Are present we are still paying.
didnt help at all...lied to me..took my…
didnt help at all...lied to me..took my money for nothing had to get someone elses help..
I am very satisfied with the help that…
I am very satisfied with the help that I recieved from Hurricane Tax professionals
Tax returns, for some reason the state of Massachusetts still thinks I own taxes and we already finalized that how do I stop them from bothering me
Attention Eric, for some reason the state of Massachusetts keep sending me letters saying that I still owe taxes is there any way you guys can look into that for me I thought that was something that was finalized thank you and happy New Year
They were the worst to deal with
They were the worst to deal with. AFTER i paid all my money when i didnt understand stand something and would call they would talk to me very rude. They also sometimes would not answer my calls, i would cget someone else to call of another phone and they would pick up. THIS COMPANY WAS THE WORST. POOR CUSTOMER SERVICE TO SAY THE LEAST
When y'all did my taxes they was did…
When y'all did my taxes they was did wrong and I owe more money than I should
Samantha and Renee are great
Samantha and Renee are great . Easy smooth process . Highly recommended
I was blessed to find Hurricane and get…
I was blessed to find Hurricane and get rid of decades of tax problems. i would recommend them to anyone in a desperate situation.
I was not able to get any help at all…
I was not able to get any help at all with my IRS issues even when I paid more than what they quoted me for the tax assistance service. Am still expecting for any refund from Hurricane tax.
Very good tax service
Bad Service
Communication with these guys was next to impossible never responded to emails. Never returned my calls. I ended up going with a different tax company.
Waste of time and money
I was not kept up to date with process. It was extremely hard to get a hold of anyone. It took days for someone to get back with me. I spent a bunch of money for NOTHING to get resolved!!!! Completely, dissatisfied!
Did not use there services
Did not use there services. I paid them and was out on medical leave of absence of work and my job help me financially and appointed free help with my taxes. Although they only ordered transcripts they said they’ve done work and send me a nasty sticky note with big letter on it saying
NO REFUND. Samantha wouldn’t answer my calls after calling me 5 times a day to ask me about paperwork these people are fraud
Overall we are satisfied
Overall we are satisfied, I am not sure about the cost, I think it was a wee bit costly, and not totally aware of what we accomplished, the IRS would have set up pmts too.
Terrible correspondence.
No contact or updates provided no…
No contact or updates provided no emails answered let completely in the dark
The service I paid for got nothing…
The service I paid for got nothing accomplished.
THEY ARE A SCAM
This company took my money and did nothing for me. When I tried to get a refund they stopped returning my calls, texts and emails. They are a scam.
You took my money and never done…
You took my money and never done anything over 2 yrs ago. I had to call you guys and find out. I had an accountant locally rake care of it and it was done with 2 weeks not 2.5 years and still haven't heard from your conpany.
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