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Humidity Reviews 

317
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and often exceed expectations. Many appreciate the accurate sizing and descriptions, finding that the clothing matches what is advertised online. The delivery service is frequently highlighted as efficient and prompt, with many receiving their orders quickly and well-packaged. However, some customers experienced significant delays in receiving their orders, with tracking issues and extended waiting times. A few other people also felt that the sizing was not always accurate for them, leading to items that didn't fit as expected. There were also occasional mentions of product quality issues, such as lightweight fabric, poor construction, or buttons that did not last.

What people talk about most

Product

Consumers are generally delighted with the product quality, fit, and style, often describing items as great... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and fit of items,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Order

Customers consistently note positive experiences with order, with many reporting that ordering was easy and... See more

Service

Customers had positive experiences with service, often describing it as five-star, very good, and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received my Fleur Ziggy dress. Thrilled, sizing and description accurate. A delightful light cotton voile which can take me anywhere. Beautiful mint/navy print is not see through, I'm so impre... See more

Rated 5 out of 5 stars

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. P... See more

Rated 5 out of 5 stars

My Humidity parcel arrived in timely manner. Humidity quality always delivers and the Maison cardigan was no exception. My size was sold out in NZ so I ordered it from Australia. The shipping bumped t... See more

Rated 5 out of 5 stars

This lovely chocolate, crossover soft jumper is true to its photo. The crop style is perfect for short bodice frame. The item arrived in excellent packing within the week. I'm very happy shopping w... See more

Company details

Written by the company

Humidity is crafted in the stunning Margaret River region in Western Australia, where the “lifestyle and environment “are just a few of the secret ingredients to the brand. Our designs fit “just right” because we check and test every piece.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(317)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Highly unreasonable to not offer exchange or credit for wrong fit

I purchased cord pants that arrived looking different in colour than online, and the sizing didn't work on me, despite me checking measurements. I was shocked that they won't accept an exchange if something doesn't fit. This is standard for online clothes purchases these days. I am making a complaint to Fair Trading and think this is wildly unreasonable. It makes no sense for me to have $100 pants that are unwearable that I can't exchange as while size charts and photos are great, often when you actually try things on they are not quite right. This is an unreasonable policy that buyers should be aware of.

2 September 2025
Unprompted review
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Reply from Humidity

Hi Caitlin,

We’re sorry you feel disappointed with your purchase. However, as mentioned in my email, our Returns Policy is clearly stated in multiple areas across our website and at checkout — all sale items are final and cannot be returned or exchanged. You cannot proceed through the checkout without confirming that you understand and accept this. This policy is standard practice for many retailers when items are offered at heavily reduced prices, as processing returns involves significant costs. As a small business, we are simply unable to absorb the costs that come with processing returns on discounted items.

We take great care to provide accurate product information: every garment is hand-measured by our team, and photos are taken to best reflect true colours. Many of our customers rely on these details successfully when purchasing online.

While we understand it’s frustrating when an item doesn’t work out, our policies are transparent and in place to keep our collections affordable and sustainable.

Kind regards,
Humidity Lifestyle

Rated 5 out of 5 stars

Prompt Delivery

I ordered two pair of cord pants, delivery was prompt and pants were lovely. Bought sample pairs at excellent discounted prices. Gorgeous colours

18 July 2025
Rated 5 out of 5 stars

Prompt delivery was amazing

Prompt delivery was amazing. Website easy to navigate through. String bag was a great idea and useful!! Clothing received: 2 jumpers & 1 cardigan true to size & fit perfectly.

19 June 2025

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