humbyorganics.com Reviews 

907
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 891 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly delighted with the fantastic hair care products, enthusiastically noting that their hair feels significantly softer, thicker, and much healthier after regular use. People frequently highlight the exceptional customer service team, praising representatives for being extremely prompt, courteous, and genuinely helpful whenever needed. Though some reviewers found it took a little time to adjust to using the bars or noticed the items appeared surprisingly small at first. A few people also experienced minor delivery errors or packaging hiccups when their orders first arrived in the mail.

What people talk about most

Product

Customers had positive experiences with product, noting that the shampoo and conditioner bars leave hair... See more

Quality

Customers consistently note positive experiences with quality, highlighting how soft, shiny, and manageable... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being... See more

Order

Reviewers highlight positive aspects of ordering, noting that the process is easy and shipping is quick.... See more

User experience

Clients share positive opinions on user experience, noting that the products are wonderful and easy to use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh my gosh, where do I start! Well, I read about Humby Organics and emailed them about having alopecia, very thin, very fine hair. They gracefully reached out to me and asked for my information. I rec... See more

Rated 5 out of 5 stars

My daughter has had issues for years with shampoos making her head itch. She has bought many brands with the same results. I finally found the Humby Organics shampoo and ordered her a bar of the unsce... See more

Rated 5 out of 5 stars

I've used shampoo and conditioner bars for years, and have been happy with them.... until a friend introduced me to humbly. The difference is huge - my hair feels so much better with their products.... See more

Rated 5 out of 5 stars

I absolutely LOVE my Humby products! I've been using Blueberry Fields shampoo and conditioner for 3 months and my hair feels so incredible. It's softer, thicker and healthier than it's been in years.... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

907 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(907)

899 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company

I've been very impressed with both the company and products from the very first time I ordered. My go to is the blueberry fields shampoo and conditioner,but also like the hair brushes and other items I have ordered from the company. Their service is very friendly, professional and always prompt. They treat customers like good friends.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Finally Found What I've Needed

After reading, searching, and trying, I've finally found a product that truly does what it's presented to do. I needed help with thinning hair, and after just one week of using their shampoo and conditioner, I could see the change I've been looking for. And their customer service is beyond compare, responding immediately to questions, comments, and ordering the correct product for your personal need. I don't have to look any further than Humby Organics.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy the glowing reviews!! Nobody’s home.

Don’t buy the glowing reviews! My tiny bars of soap came in an envelope… for boxes containing the bars. Obviously, the boxes were crushed, the soap had melted into the bottom of the envelope, soaked into the boxes themselves, and a bit is still in solid form. For $17 per bar, not per box, per tiny bar, I would have expected better! Several emails still go unanswered. The phone is never answered by a person, you have to leave a message, and of course to date I have not received that call back. Why not? They are in Pennsylvania, correct?? Well, their customer service is nonexistent. I can see this is a huge Instagram marketing scam. Everybody appears and talks like they’re British. But the soap is “handmade in Pennsylvania,” right!! DON’T MAKE MY MISTAKE! Move on.

29 June 2026
Unprompted review
humbyorganics.com logo

Reply from humbyorganics.com

Hi Tammy, thank you for your feedback. I'm sorry to hear your bars arrived damaged and that you weren't able to reach us straight away.

We're still a small team, so we don't offer 24/7 phone support, but we do our very best to respond to every email and voicemail as quickly as possible. The fastest way to reach us is via hello@humbyorganics.com.

I've gone ahead and processed a full refund for your order, so you should see the funds back in your account within the next 3 business days.

I'm also very sorry your order arrived in that condition. While parcels can occasionally be damaged in transit, we always stand behind our products with our 100% Happiness Guarantee. If anything ever arrives less than perfect, we'll always send a free replacement or provide a full refund—whichever you prefer.

And finally, you are right, I am British! (This is Harriet here, one of the co-founders)

Although I'm from the UK, Humby is proudly based in the USA. Our warehouse is in Pennsylvania, and all of our bars are handmade there using locally sourced ingredient. We choose this because we believe it's whats required to make the best quality product.

Thank you again for your feedback. I'm sorry we let you down this time, and I hope we'll have the opportunity to give you the Humby experience we strive to provide in the future.

Rated 5 out of 5 stars

This product is the real deal! You will not be dissapointed!

This product is the real deal. I have been using the purple rain shampoo and conditioner for a little over a year. I am always getting comments on my hair, especially from complete strangers. Their comments are on the shine, and fullness of my natural greys! Customer service is great, and this product is made in the USA.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Forever Customer

I had been looking for a shampoo/conditioner combo that could work with my problem hair. I had used a small company’s products for years with great success and never produced bottles for landfills due to my stylist’s refill policy. Life was good until both companies went out of business. I began my search for the products to tame my hair and leave it soft and not like straw. I tried Humby Organics on a whim and have stopped my search. A couple of swipes of the shampoo bar at my hairline in the shower, and I get shaving cream thick foamy suds. My hair is thriving, soft, and shiny with Humby Organics. And no product bottles! Manufacturing and packaging is done with commitment to the environment. I am a forever customer.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

The best products

The best products! Period! You’ll will love Blueberry fields, save your hair and the planet at the same time .

6 July 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!

I am absolutely thrilled with the Humby Blueberry Fields shampoo bar! I've only used it five times and the amount of my hair shedding is much less! My hair even feels fuller. To be honest, I'm kind of shocked. It's so nice to have a product that works like it says it will. I highly recommend Humby shampoo bars!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

I love Humby products

I love Humby products. My skin is very sensitive and I'm always afraid to try new products. I tried the unscented product first and loved it! My hair is white, so I tried Blueberry Fields. No issues with it either.

My husband saw the difference in my hair and now shares my shampoo and conditioner.
I also buy it for a friend who loves it too.
This is a great product and I'll keep buying it!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Hairdresser noticed a huge improvement in my hair!

I have been using Humby shampoo and conditioner bars for about 6 months. Their products are very good, and my hairdresser noticed a very favorable change in the texture of my hair! I am so happy I have found Humby Organics!

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Tried a different bar than the first one I got.

The peppermint bars (recommended by Mumby for my hair type) dried out my scalp and was not right for me.
I ordered the Blueberry and it has done much better. I have the oil and brush and massager.
Since I do have alopecia I am hoping at least the hair loss from a tremendous amount of stress over the past few years will begin to grow back if nothing else.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Thicker hair at 70

I am 70 years old and have been using Blueberry Fields for over a year. My hair had been falling out already and then I got breast cancer. The meds I have to be on for 5 years made my hair fall out even more. You could see my scalp through my white hair.
The lather is so rich and creamy! I love the scent. Before I knew it, I was growing tiny hairs on the top and around my hairline. My hair has filled in beautifully and it is soft and shiny.
It may seem expensive, but these bars last a very long time and I’m so glad I’m not paying for watered down products in a plastic bottle. Thank-you, Humby!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Another happy Humby fan!

I ordered direct from Humby, and my products arrived quickly! I loved the minimal packaging, and the lack of plastic bottles has been welcome also! I never expected to love the results on the first day, but I did! Rich thick lather from just a few swirls around my head. I have super thin hair that’s between my chin and shoulders. I did expect that the conditioner would leave my hair still tangled and coarse. My expectations were all unmet; this exceeded my hopes on every level! I’ll update again after a few more months of use. I can’t yet tell, but I definitely feel like my brush is not removing as many hairs each day as it used to! Even that is a little in for me.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought Humby Organics products…

I bought Humby Organics products BECAUSE it is an American company. Originally I bought a similar product from overseas and liked it alot, but when I realized that it was coming from China, thought, surely there is a similar company based in the U.S.A., and I wanted to support a company at home. That is when I Humby Organics! So glad that I did because I like their products much better than the other ones. My fav so far is the blueberry shampoo bars. It is the MOST amazing blueberry scent and helps my hair to be full and healthy!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Awesome products! Awesome People!

Humby Organics is truly the cleanest "good for your hair" shampoo bars! No chemicals No dyes - Just essential oils creating the most amazing results! Transformed my tresses back to life! Always buy direct from their website! Too many phony impersonators! Awesome products (Jasmine Matcha/Pink Hibiscus my favs!)
And even more awesome is their team!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

The best shampoo/conditioner EVER

I am so very happy that you didn’t sell out to China! I would be so sad if I didn’t have your amazing shampoo and conditioner bars. I would stop using them if some big conglomerate bought you out. I will continue to do my part. I find that when I “gift” these bars, people fall in love with them. I’m hoping to get all my friends on board 🌟 …and then they can get their other friends and family to do the same. You truly have a magnificent product!!!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

So Happy I Found Humby!

I found Humby recently when I was looking for a bar shampoo and conditioner to use for travel. I had tried several other brands, but was not really satisfied with any of them. However, starting with the first use of Humby, I was so impressed; the texture and condition of my hair and scalp was like nothing else. How little is needed for each wash was also a huge surprise. Now I have switched over to Humby for my regular shampooing at home and away.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Start!

I am a cancer patient who recently finished chemo and radiation. I lost my hair and I just decided not to use my beanies anymore.. Baby hairs has started to grow.

Humby Organics was very kind to send me I Blueberry Fields bundle and noticed my hair is super soft, they are growing faster because i am noticing my back part are getting wavy and flipping out lol! My hair growth still has a long way to go but with Humby Organics, i will get there 😊. Ordering my next bundle soon.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Blueberry Fields Shampoo and Conditioner Bars

I use the Blueberry Fields Shampoo and Conditioner bars. They have really changed my hair for the better. I have way less shedding and my hair is really smooth and soft. I am a customer for life! Thank you Humby Organics for keeping your product American Made! Don’t give in to big companies or country’s that want to change your product!

5 July 2026
Unprompted review

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