Showed an image of a full fern plant on their website. They sent six scraggily branches. These guys need to be shut down! TOTAL SCAM! Tried several times to get a refund with no success. They wan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stay away from This company that advertises on Instagram. Ordered a seasonal item a month before the Holiday. Their Ad said 3-4 days delivery and sent me a bogus tracking number. Wrote to their Cust... See more
These garden lights offer a nice touch to any outdoor space with their elegant design that blends well with nature. More vibrant colors could enhance their appearance. Ease in installation is a plus,... See more
I’m almost embarrassed to admit that I was scammed by this company (Humanitariy) but I was. I ordered the beautiful artificial ferns that they advertised and I couldn’t wait to hang them on my front p... See more
Company details
Written by the company
We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier.
Contact info
703 Bruce Street, New Mexico, LAS VEGAS, United States
- support@humanitariy.com
- humanitariy.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Total Scam!
Showed an image of a full fern plant on their website. They sent six scraggily branches. These guys need to be shut down! TOTAL SCAM! Tried several times to get a refund with no success. They want to give a refund of 10% after going round and round with them about misrepresenting the product on their website.
Never Order from this Company
Stay away from
This company that advertises on Instagram.
Ordered a seasonal item a month before the Holiday. Their Ad said 3-4 days delivery and sent me a bogus tracking number. Wrote to their Customer Support email. All I received were BOT boiler plate responses that never answered my question as to where is my product! Terrible Customer Support.
Pay attention to all the other reviews
Pay attention to all the other reviews. This company is scamming you by showing multiple pictures of items that you will NOT receive. Communicating with them is nearly impossible, they lie about where the items are made and where they are shipping from. I also fell for it and bought two GIGANTIC ferns based on the VIDEO in the ad but what showed up is so laughable that I don't mind being embarrassed I purchased them.
Same as the others, lots of tracking emails with different countries and tons of red flags. I would dispute the charge with your bank if I were you. These are dollar store branches, if that.
SCAM
Why, oh why don't I look up the reviews first? Because I'm a dum dum! I ordered the fake fern bundles (4 of them, one for each pot on my patio)... what a joke! 4 little scraggly branches came, they're hideous and NOTHING like the video shows. We'll see if I get a refund. I'm reporting to the BBB and my bank!
I’m almost embarrassed to admit that I…
I’m almost embarrassed to admit that I was scammed by this company (Humanitariy) but I was. I ordered the beautiful artificial ferns that they advertised and I couldn’t wait to hang them on my front porch. I was under the impression that they would be shipped from somewhere in the US, but then I started receiving tracking emails from them that my ferns would be coming from Italy and Germany. I finally received them from the USPS today, and what a disappointment!!! I don’t even know if I’ll ever get a refund!!!
SSCCCAAAMMMMMM !
SSCCCAAAMMMMMM !! Don't do it. And they hide their name....in ads, in payments AND in shipping. Look closely at any fishing ad and AVOID this one
STOP! Don’t Order
Please do NOT order from this company! You will regret it. The advertisement for the fake ferns being so full and beautiful is a JOKE. Then….. to get a refund is nearly impossible. I know this is my mistake from ordering in the first place but I want my money back.
SCAM - I ordered the ferns on March 13th under…
I ordered the ferns on March 13th under false pretense that their store was in the US. The ad indicated that the ferns would be shipped from a local warehouse and I would receive them within 2-3 business days. I received a tracking number that indicated it is coming from Italy!!! I still don't have them and no telling what they will look like when I do get them.
I placed an order on 2/9/2025
I placed an order on 2/9/2025. As of 4/1/2025 I still have not received my order. I have emailed numerous times regarding the status of my order but have not received any response. This company is a SCAM - BUYER BEWARE!
Fraud bait and switch
ordered the ferns the image on the order page showed a large nice size fern the company shipped 2 skinny stems
Scam company
Scam company. Wouldn’t refund for a defective item because they sent “the right item so we can’t do refund OR exchange” I asked for exchange and they said no because “the shipping cost back would be too much for you”. Stay away from them!
If I could give zero stars that would be my preference. TOTAL SCAM
These garden lights offer a nice touch…
These garden lights offer a nice touch to any outdoor space with their elegant design that blends well with nature. More vibrant colors could enhance their appearance. Ease in installation is a plus, although slightly longer-lasting brightness at night would improve overall satisfaction.
Received these solar garden lights…
Received these solar garden lights after two weeks. Design is attractive, quality impressive for the price. Packaging was secure. Wish shipping was faster. Overall, a worthwhile addition to the garden.
Bought these solar garden lights and…
Bought these solar garden lights and found them to be decent overall. A brighter illumination would enhance the experience significantly.
Impressive garden lights with a…
Impressive garden lights with a charming design; adds elegance and beauty to outdoor spaces.
I bought these solar garden lights and…
I bought these solar garden lights and am pleased with their charming design and vibrant color. Took two weeks to arrive, but definitely felt fairly priced.
I recently purchased this solar garden…
I recently purchased this solar garden light, and it has surpassed my expectations. The quality is decent for the price. Packaging was sufficient, ensuring everything arrived in excellent condition. Highly recommend for budget-conscious buyers!
Beautiful garden accents that…
Beautiful garden accents that automatically glow at night, adding charm and ambiance to our outdoor space.
Beautiful lights with unique design…
Beautiful lights with unique design enhance the garden, solar function works well, soft, warm glow quality.
Received my garden lights after a…
Received my garden lights after a 2-week wait, not too bad. Packaging was fine, nothing special. Design impresses with its unique charm. Price felt fair for what you get. It is an enjoyable addition to the garden space.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








