Hull Fibre Reviews 

after failing to reconnect to my wifi JACOB sorred it out within minutes and txted me my password after i explained i could hardly see it on the back of my router, thanks jacob 🙏 so friendly and patient

Thank you very much to Liam B.
Really polite,helpfull and he sorted out really fast our new contract with a better option and same payment!
At the moment,I think Hull Fibre is the best in town!
Kind regards

Best internet around in my opinion !
I’m saving £50 a month for the same package I had with previous provider ! Allways quick to answer the phone so your not sat on hold for an hour like Kcom !
They actually care and want to help you , And they resolve issues quickly I’m so glad I moved 😊

Really helpful, polite and sorted my issue straight away.

Thanks so much to Liam.B he was fantastic and so helpful... thanks again Liam.b

Always a friendly person at other end of phone who is easily understood friendly thankyou Liam B

Liam B was very helpful today, signed up to extend my contract and with a raise of £1. We haven't had an issue with the internet at all since had it so was no problem signing up again

Brilliant customer service daisy is very friendly and informative

Had a phone call this afternoon from Liam B regarding renewing my contract. Explained it all easy. Quick phone call nice and straightforward renewed for the next 2 years.

My partner had moved into her new house in Hull and needed to have broadband connection. I phoned Hull Fibres on her behalf as she is dyspraxic and can find calls like this difficult because they can involve passwords, readings and technical information.
Liam B was extremely helpful throughout the process. He was understanding , polite and made sure that he answered any questions she had.
The broadband was set up very quickly - it was excellent service. Thank you Liam

Update from Hull Fibre, who have called me, as I was unhappy with a situation I had,they sorted out my issue, informed of a better deal for me ( which was cheaper something they could have failed to nention), and a free month broadband, excellent service more than happy with Hull Fibre

The person I spoke to was very polite and explained everything clearly and he was also very helpful I would recommend hull fibre I find the company to be extremely reliable and the service is excellent

They came on time and connected us to Hull fibre, never had any problems. Great service would thoroughly recommend this broadband

Liam B was very polite, clear and concise when explaining everything. The service is great and have never had any issues.

Liam B has been fantastic, sorting everything right away for us! Even getting a router delivered personally by another member of staff! Can’t fault them at all!

Dan from Hull Fibre was superb. He was friendly, professional and extremely helpful, and patiently went out of his way to make sure we understood everything. He is a credit to Hull fibre as is everyone we dealt with in the team. Thank you for making the switch over from KC so seamless. Excellent service.

This company cares about its customers unlike others in the Hull and surrounding area, anytime I have had an issue they contact you pretty much within a couple of hours.

Thank You

Had a rearranged call with Liam.B. Regarding renewing my contract.
He was very polite and knowledgeable and explained everything very clearly.
We’ve had no issues over the last 2 years and the internet has never let us down.
Happy to renew

Very pleasant youngman, and very helpful and knowledgable.
Looking forward to getting a faster speed on the internet now, all makes sense now, why it kept just going off whilst watching a movie or series.

Been with Hull Fibre for over a year now and never had any issues. Dan explained the process really well during sign-up and made it really easy. Would recommend.