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Rated 1 out of 5 stars

Bought a iPhone 11 max pro, had a faulty battery, sent it back to Hulii and requested a refund but never got the full refund, they shortchange me $180.00 when I paid $945.00 for the phone. Never trust... See more

Rated 2 out of 5 stars

The poor rating is for customer services. I bought a phone 4 months ago and is still under warranty. There is a problem with the motherboard apparently.I have been trying to contact customer services... See more

Company replied

Rated 3 out of 5 stars

I bought an iPhone 7+ 128GB rose gold and it arrived within a week. However, the camera was blurry and was making weird noises. Communication via email with the company was quite good, they replied wi... See more

Company replied

Rated 1 out of 5 stars

Scam site. Do not buy!!! Did not deliver phone and won’t return calls or emails. Fair trading is investigating them.

Company details

  1. Cell Phone Store

Information provided by various external sources

Hulii is changing how the world purchases electronics. Acting as a trusted bridge between consumers and refurbishers, Hulii is on a mission to provide a smarter alternative for purchasing renewed devices.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

182 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bought a iPhone 11 max pro

Bought a iPhone 11 max pro, had a faulty battery, sent it back to Hulii and requested a refund but never got the full refund, they shortchange me $180.00 when I paid $945.00 for the phone. Never trust anything they tell you, they even stopped replying to my emails

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. Do not buy!!!
Did not deliver phone and won’t return calls or emails. Fair trading is investigating them.

3 April 2023
Unprompted review
Rated 1 out of 5 stars

Poor Service

Are tied in with Ozmobile and sent me phone when was told getting a refund as they did have phone they advertised. Sent phone back as didn't need 2 phones a month later still trying to get refund, and telling me got refund before i bought the Phone. the person i had talked with wasn't in the country either.

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Not oversold

I want to thank the team at Hulii for the excellent customer service on my new iPad Pro. They helped me figure out what I needed for my family, and I am happy with the new purchase. I will be purchasing more products from them in the near future.

7 October 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Top quality service in every way, can’t be more happier as a customer and would definitely recommend hulli to anyone wanting a top product with fast efficient service… thanks to everyone definitely a happy customer here 👍😬😬

29 September 2021
Rated 5 out of 5 stars

We have purchased 2 phones from Hulii…

We have purchased 2 phones from Hulii over the last couple of months and both experiences have been exceptional. Both times they had the exact model, colour and condition that we were after and at a great price. Both phones arrived very quickly and in excellent condition. After purchasing the second phone we contacted them with a question about the transaction and our matter was resolved within 24 hours - fantastic customer service. Would definitely purchase from them again.

22 September 2021
Rated 5 out of 5 stars

Couldn’t be happier

Purchased 2 x refurbished iPads. Price was so much cheaper than many other sites. Kids are so happy. Both were in great condition and working perfectly. Shipping was super fast. I definitely recommend this company… service was 5 star!

8 September 2021
Rated 5 out of 5 stars

Great service

Great service. System had a mistake and took my order twice. Rang them and they sorted it straight away.

1 September 2021
Rated 5 out of 5 stars

Does what you expect.

Found a thing I wanted online. Ordered it. It came. Got some help from tech support after an automatic-update glitch (not Hulii's fault, but they helped anyway). All went well. Will use again.

24 August 2021
Rated 5 out of 5 stars

Thumbs up for me!

I highly recommend Hulii. I purchased an IPhone XR at the beginning on the year and I am very pleased with my purchase. Very affordable phone prices.

24 August 2021

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