Hudgell Solicitors Reviews 

1,990
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, often going above and beyond to ensure needs are met and questions are answered. The service is frequently described as professional, efficient, and supportive, with many appreciating the clear communication and regular updates throughout their claims. Reviewers highlight the ease of contact and the helpfulness of the team in explaining complex processes and providing reassurance during difficult times. However, some people mentioned issues with the company's knowledge regarding specific claim parameters, leading to initial assurances that later proved incorrect, and a few reported being dropped after a long period without clear explanation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing them as lovely, helpful,... See more

Customer service

Customers had positive experiences with customer service, consistently highlighting the team's understanding,... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, care, and... See more

Claim

Users describe positive interactions with claim processes, often highlighting the support and kindness... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that the firm was very understanding and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

I am forever grateful to the team of Solicitors at Hudgells, for their professionalism, kindness and understanding shown towards me throughout the whole process of handling my case and beyond. I was a... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,990)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience…

I had a great experience with Telma Thomas. She was always available to answer any questions I had, very patient and informative. I felt relaxed throughout the process due to the support giving by Telma. I felt she took the time to understand my situation and my feelings around it, her advice always appeared to take this into account. I felt heard throughout the process and would highly recommend using Hudgell Solicitors, and in particular Telma.

13 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Gemma, We're so glad to hear about your positive experience. It's wonderful to know Telma provided patient and informative support, making you feel relaxed and heard throughout the process. We truly appreciate your recommendation.

Rated 5 out of 5 stars

The support given during a sad personal…

The support given during a sad personal circumstance was overwhelming. The care to detail and kind words made a lot to our family.

1 April 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Anthony, We are truly touched to hear our support made a difference during a difficult time for your family. We are so pleased that our team made the process a little easier for you. Thank you for trusting Hudgell Solicitors, and we wish you the very best.

Rated 5 out of 5 stars

Excellent efficient service

Excellent efficient service . Communicated effectively throughout my case. Would recommend

13 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Marsha, We're so glad we could provide excellent service and effective communication. We appreciate your recommendation!

Rated 5 out of 5 stars

Naz - initial contact with Hudgells.

Naz has been really friendly, supportive, and helpful throughout my initial contact with Hudgells. Communication has been clear and consistent, and she has kept me updated throughout the process, which has made things feel much less overwhelming. I’ve really appreciated her kindness, professionalism, and reassurance so far.

15 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Kimberley, Thank you for your wonderful five-star review. We are so pleased to hear that Naz provided such supportive and clear communication, making your experience less overwhelming. We appreciate your kind words.

Rated 5 out of 5 stars

I have only had 2 lots of communication…

I have only had 2 lots of communication with Nazish so far but she has been very professional and helpful and made sure I know that I can contact her any time with any questions I have. Definitely glad I chose those company

14 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Ffion, We're so glad to hear about your positive experience! It's wonderful that Nazish has been professional and helpful. Thank you for your kind words.

Rated 5 out of 5 stars

Very approachable

Very approachable , Especially Telma Thomas. She explained and guided me in every steps in an understandable way.

13 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi June, We're happy to hear that you found our team approachable. We appreciate your positive feedback regarding the guidance you received during each step, particularly from Telma. Thank you for tusting Hudgell Solicitors.

Rated 5 out of 5 stars

Professional , kind and respectful

Although they were unable to assist me with my enquiry, they were extremely professional, and my enquiry was dealt with quickly and efficiently. I felt that I was "in good hands "

13 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Margaret, We appreciate your feedback and are glad that your enquiry was handled professionally and efficiently. We are grateful for your acknowledgement, and we wish you all the best in locating a firm that are able to assist you.

Rated 5 out of 5 stars

I would highly recommend Hudgell…

I would highly recommend Hudgell Solicitors, very professional and friendly service. They explain everything in detail and took their time to make sure I was fully aware of the procedure.
They regularly kept in contact throughout my claim and were quick to keep me updated with any new developments.

12 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Nad, We're delighted to hear about your positive experience with our professional and friendly service. It's great to know that we explained everything clearly and kept you informed throughout your claim. We appreciate your recommendation!

Rated 5 out of 5 stars

Susan was a highly skilled and…

Susan was a highly skilled and professional in her role, she was friendly, compassionate and kept in regular contact throughout the claim that made me feel assured and highly satisfied with her service. Thank you Susan.

8 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Molly, We're so glad to hear that you were highly satisfied with the service you received from Susan. We appreciate that you felt assured by the friendly and compassionate support throughout your claim. Thank you!

Rated 4 out of 5 stars

Helpful advice

Unfortunately Hudgell wasn’t the right choice for me, however Elissa was incredibly helpful throughout. She provided clear advice and guidance on what steps I could take next, and I really appreciated her support and professionalism.

8 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Elle, We appreciate your feedback and are grateful for your comments about the helpful assistance you received. We wish you well in your next steps.

Rated 5 out of 5 stars

Excellent company.

Hudgell Solicitors have been really easy to work with. They explained the process and were have always responded to queries efficiently and in a friendly manner. I'd recommend them to anyone.

7 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Philip, We're delighted to hear that you found us easy to work with and that our responses were efficient and friendly. We appreciate your recommendation and positive feedback.

Rated 5 out of 5 stars

Lovely team

I recently had the pleasure of working with this firm, and I couldn’t be more satisfied with the service I received. From start to finish, the team was professional, responsive, and highly knowledgeable.

They took the time to clearly explain every step of the process, ensuring I felt informed and confident throughout. Communication was excellent, with prompt updates and a genuine willingness to answer any questions I had.

What stood out most was their attention to detail and commitment to achieving the best possible outcome. It was clear that they truly care about their clients and take pride in their work.

I would highly recommend their services to anyone in need of reliable and efficient solicitors. Thank you again for your outstanding support.

6 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Hasmita, We're thrilled to hear that you were satisfied with our service. We appreciate your kind words regarding our team's professionalism, knowledge, and communication. It's great to know our attention to detail and commitment to achieving the best outcome resonated with you. Thank you for recommending our services!

Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to Anne Thompson for all the help she has given me and her team for the illness I had regarding on a holiday.anne and her team from the start of my claim they were in regular contact on every step of the way right up to the current day and put my mind at ease and took all the stress and worry from me and made sure I was happy with everything they were doing for me and got me a really good outcome. Thank you so much for everything you and your team did for me . I highly recommend this company and would not hesitate to use them again if needed

4 May 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sarah, We're happy to hear that Anne provided you with support during a difficult time. We understand how daunting it can be. We appreciate your kind words and are so glad our team could ease your concerns and achieve a favourable outcome. Thank you for recommending us!

Rated 4 out of 5 stars

Best professional legal advise

Excellent professional dealings. Instructive, straightforward and good communication throughout. Much appreciated the help and efficient work of Nazish Nawaz, Hudgells New Claims Advisor.

1 March 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi, we appreciate your feedback and are delighted to hear about your positive experience with Nazish. We value your acknowledgement of her professional and efficient service.

Rated 5 out of 5 stars

My Solicitor was extremely professional, informative and very helpful.

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway kept well in the loop of any obstacles along the way as well of any progression. I would highly recommend Shauna and her Team.

24 April 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Hayley, We appreciate your positive feedback. We're thrilled to hear that you found Shauna's service professional, responsive, and informative. We are glad we kept you updated on your claim's progress and any challenges. It is a client promise of ours to keep our clients informed, so thank you for highlighting this. Thank you for recommending us, and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

It’s only day one

It’s only day one, but so far so good.
Naz was very helpful, efficient and genuinely nice.

28 April 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Rasa, We're happy to hear that your initial experience with Naz was positive, and we appreciate your kind words about the helpful assistance you received.

Rated 5 out of 5 stars

Hugdells solicitors have been…

Hugdells solicitors have been absolutely amazing dealing with my late husbands claim, Francesca and Grace have been understanding, kind, sympathetic and ever so helpful throughout. I have been kept up-to-date on a regular basis and feel they have gone above and beyond to help me.

27 April 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Ruth, We appreciate you sharing your experience during this difficult time. We're happy to hear that our team, Francesca and Grace in particular, was understanding, kind, and helpful and that you were kept well-informed. Thank you!

Rated 5 out of 5 stars

Neil Hudgell Solicitors

Answer all questions, completely honest about everything. Rang to see how i was. When I emailed a questioned I always got a response by phone call. My claim only took a few months which I was very quick and my outcome was miles better then I thought it would be

27 April 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Hayley, We're happy to hear about your positive experience! We appreciate your mentioning of our team's honesty, quick responses, and helpfulness. We're so glad we could help you achieve a better outcome than expected. Thank you for your feedback.

Rated 5 out of 5 stars

Susan was really helpful throughout my…

Susan was really helpful throughout my claim and kept me updated the whole way through. She explained everything clearly, answered any questions I had, and made the process much less stressful. She was professional, approachable and always easy to deal with. I’m really grateful for all her help and would definitely recommend her to anyone needing legal support.

27 April 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Shannon, Thank you for taking the time to leave us a five-star review. It means a lot to us. We are delighted to hear that Susan guided you through your claim and made the process less stressful for you. We will pass on your kind words. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

I am extremely grateful for the support…

I am extremely grateful for the support provided by Hudgell Solicitors and staff during a long difficult case. Professional, friendly and informative at all times.

23 April 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Fay, We are extremely grateful for your kind words. It's wonderful to hear that you felt supported by our team throughout your case. Thank you for your feedback.

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