Hudgell Solicitors Reviews 

2,003
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, often going above and beyond to support them through complex processes. Reviewers frequently highlight the excellent customer service, noting how team members are always available, responsive, and make clients feel valued and understood. People appreciate the thorough guidance and clear explanations provided throughout their claims, ensuring they are kept fully informed at every stage. Many customers report successful outcomes for their cases, often exceeding their expectations, and commend the firm's efficiency and dedication to achieving justice.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, kindness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the excellent communication and... See more

Service

Customers consistently note positive experiences with service, often describing it as professional, diligent,... See more

Claim

Users describe positive interactions with claim processes, often highlighting successful outcomes and... See more

Customer communications

People report positive experiences with contact, noting that the company was always available and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Truly a diligent and professional company. They have been handling 2 claims for me over the last 2 and a half years both with successful outcomes fir me and my family. Would highly recommend their se... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Hudgell Solicitors enough for their support. RJ, EC, and Neil went above and beyond for me, showing real empathy, patience, and expertise at every stage. They kept me informed, reas... See more

Company replied

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

Brilliant service provided by Soraya. Kept me informed throughout the entire process, everything was explained to me in terms that i could easily understand. Always available to contact if there was a... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,003)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve Whiteside

Steve Whiteside and his team provide a faultless service from start to finish, I would definitely recommend Hudgull Solicitors

5 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Simon, We appreciate your kind words! It's wonderful to know our team delivered such excellent service, inparticular Steve. Thank you for recommending our firm.

Rated 5 out of 5 stars

Very early

Very early
On in the process but so far they have been calming, efficient and professional

16 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Caroline, We appreciate your feedback and are so glad to hear that our team has been able to provide you with a calming and professional experience so far.

Rated 5 out of 5 stars

Amazing from start to finish.

I approached this company after careful homework in selecting a reliable company. I can't recommend them enough. From start to finish their commitments to the highest level of communication and helpfulness is one to be recognised.

1 January 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate you choosing us, and we're so glad to hear that our dedication to communication and support stood out to you. We Thank you for your recommendation and five-star review. It means a lot to us. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very high recommendation

Great first impression customer service, kind and friendly when asking questions. I felt very at ease while discussing sensitive topics. Communication was fast and clear with clarity when requested. Lovely people and I would highly recommend anyone to go through this company.

16 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Connor, We're thrilled to hear that you felt at ease and found our communication clear and fast. We appreciate how personal and sensitive claims can be, and will always ensure our clients are given the support, guidance and time that they need during their claim. It means a lot that you recommend our services! Thank you for your positive feedback.

Rated 5 out of 5 stars

I was apprehensive about whether I…

I was apprehensive about whether I qualified for a claim and unsure about the whole claim process but the colleagues at Hudgell made the whole experience so simple and pain free. I would highly recommend these guys for a personal injury claim.

16 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jolene, We're happy to hear that we made the claim process simple and pain-free for you. We understand how daunting it can be to start a claim and will always make the process as simple and comfortable as possible. It's great to know our colleagues helped ease your worries. Thank you for recommending us!

Rated 5 out of 5 stars

A Solicitor Who Goes Above and Beyond

I have been working with Steve Whiteside as my solicitor for a civil claim over several years, and I cannot praise him enough. From the start, he has been consistently professional, responsive, and approachable. No matter what questions I had even ones I worried were silly he always responded quickly and never made me feel foolish.

Steve is open and honest about the process and what is happening at every stage, which has made a stressful situation much easier to manage. The support he has provided to me and my family has been exceptional. He is kind, thoughtful, and compassionate; I’ve shared some very personal and difficult experiences with him, and he has always listened with patience, reassurance, and understanding.

His professionalism, empathy, and dedication make him an outstanding solicitor and an invaluable asset to your team.

15 January 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate your very kind words. We're so glad to hear that the support offered during your civil claim was helpful and that you felt heard and understood. It's wonderful knowing our team members, in particular Steve, professionalism and dedication were valuable to you. Thank you for sharing your experience.

Rated 5 out of 5 stars

Well good communication and very polite

14 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jack, thank you for taking the time to leave us a five-star review. It means a lot to us. We are happy to hear that the team were polite and provided good communication.

Rated 5 out of 5 stars

Couldn't ask for better

From start to end Cathy and Elizabeth were amazing. So understanding and compassionate. Very knowledgeable and supportive. Communication is second to none.

1 July 2025
Unprompted review
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Reply from Hudgell Solicitors

Hi Kelly, We're delighted to hear that the team provided such wonderful support. It is great to know thatCathy and Elizabeth's knowledge, compassion, and communication were so helpful to you. Thank you for taking the time to leave us a review. We really appreciate it.

Rated 5 out of 5 stars

I would highly recommend Hudgell Solicitors.

Francesca has been amazing from start to finish. I would rate 10 stars if I could, kept up me up to date every step of the way. I would highly recommend Hudgell Solicitors.

13 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Michael, We're happy to hear that you had such a positive experience. It's great to know that you felt well-informed throughout the process from Francesca. Thank you for recommending our services!

Rated 5 out of 5 stars

Very pleased with the work and manor up…

Very pleased with the work and manor up to now, very polite thankyou

13 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Simon, We're happy to hear that you're very pleased with our work and the polite way we conduct ourselves. Thank you for your positive feedback!

Rated 5 out of 5 stars

Grateful for everyone at Hudgell Solicitors

Hudgell Solicitors were kind and reassuring through the whole process. They took care of everything through what could have been a very troubling time and made sure I understood the process at every step. Steve Whiteside was very compassionate and patient. He always made sure I had regular updates and I felt that he genuinely cared about the outcome of my case. I can’t thank the whole team enough for how they have handled the process from start to finish and how much hard work and time they have dedicated to it.

I was consistently reassured by the dedication and consistent communication from everyone at Hudgell and couldn’t have asked for anyone better to advocate for me.

13 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Elycia, We're so glad to hear that you felt supported and reassured throughout the process. It's wonderful to know that our dedication and communication made such a positive difference during a challenging time. We appreciate your kind words about Steve and thank you for acknowledging the team's hard work.

Rated 5 out of 5 stars

The team at Hudgell were fantastic in…

The team at Hudgell were fantastic in helping us resolve our claim with top class customer service and a positive attitude towards answering all of our questions in a clear and compassionate way. They were always available via phone and email and their professional approach gave us peace of mind that they would do all that they could to resolve our issue.
Highly recommend Hudgell Solicitors.

9 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Tracey, We're happy to hear that we could help resolve your claim. It's great to know our team provided top-class customer service and addressed your questions with clarity and compassion. We appreciate your recommendation.

Rated 5 out of 5 stars

Professional and Person Centred

Hudgell Solicitors are highly recommended! They provided real professional and person centred care to my family and we never ever felt like a case number. Steve Whiteside in particular has been wonderful with regular updates and check-ins making sure we were informed every step of the way in our case. I cannot thank Steve and the team enough for all your hard work in supporting us often outside of normal working hours! You are an amazing company who truly help people!

10 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Marie, We're delighted to hear that our service made a positive impact during a difficult time. It's wonderful to know that Steve and the wider team's dedication to providing professional, person-centred care and regular updates was helpful. We appreciate your kind words and recognition of their hard work.

Rated 5 out of 5 stars

I can’t thank Hudgells solicitors…

I can’t thank Hudgells solicitors enough especially Steve Whiteside . Their care and compassion when dealing with our individual situations, which was quite difficult at times, was amazing .thank you so much

9 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jayne, We appreciate your kind words. We are so glad Steve provided compassionate support during such a difficult time. Thank you for sharing your experience.

Rated 5 out of 5 stars

Absolutely fantastic

The solicitors as a whole have been absolutely fantastic. Constantly kept us updated as much as they could and took so much of their time to get the best result they could. Special mention to Steve Whiteside who again constantly kept me updated and was a pleasure to talk too. There is nothing I could fault. Thankyou so much again!

9 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Katy, We're happy to hear that the solicitors provided you with such fantastic service and kept you well-informed. We appreciate your kind words and are so glad you were pleased with the outcome. Thank you!

Rated 1 out of 5 stars

Lack of transparency - Asked for detailed medical information before disclosing case was ineligible

I contacted this firm following a serious medical incident and was scheduled for a call.

One of the first eligibility criteria turned out to be whether the surgery had been booked as a “package”, which ultimately meant they could not take my case. Unfortunately, this was not clarified at the start of the call.

I was asked multiple personal questions about my medical complications, current condition, and the likelihood of further surgery, only to be told at the end that the firm could not proceed due to this initial criterion.

Given the sensitive and traumatic nature of medical negligence enquiries, I believe this should have been screened upfront to avoid unnecessary distress. I hope the firm can improve its intake process for future potential clients.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

We were listened to ... we felt they cared

We were listened to ... we felt Steve wanted the best for us ... we felt he cared. The paralegals were friendly, patient and excellent communiactors. We would rather not have been talking with a solicitor/lawyer about our terrible experience, but since we were we felt, indeed, still do feel we were represented in an honest, transparent and caring way. Thank you Hudgells.

22 May 2025
Unprompted review
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Reply from Hudgell Solicitors

Hi David, We appreciate your kind words. We are delighted to hear that you felt listened to and cared for during such a difficult time. It means a lot to us that our team provided honest and transparent support. Thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

Incredible team of kind, compassionate but still professional solicitors

I highly recommend Steve and the team at Hudgells. They were knowledgeable, caring, friendly, and supportive throughout, always taking the time to explain things clearly. Steve and his team helped turn what was a very negative experience into a positive one, and I’m extremely grateful for their professionalism and support.
Thank you Steve, I will be forever grateful for your hard work and commitment to achieving a good result.

1 December 2025
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Meg, We appreciate your kind words and are so glad we could support you. It's wonderful to know our team's knowledge, care, and dedication made a positive difference during a difficult time. Thank you for acknowledging our hard work, and thank you for trusting Hudgell Solicitors.

Rated 5 out of 5 stars

From start to finish on a very long…

From start to finish on a very long case they have been fantastic, l was kept up to date on a regular basis and l have to say l can’t speak highly enough for all the staff they have been brilliant.
A very professional organisation who got an amazing result,

9 December 2025
Unprompted review
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Reply from Hudgell Solicitors

Hi Paul, We're so happy to hear that our team provided you with such fantastic support throughout your case. We appreciate your kind words and are so glad we could achieve an amazing result for you. Thank you!

Rated 5 out of 5 stars

Thank you

Hudgell Solicitors have been wonderful over the period that they have aided me with my claim.
I must compliment the good communication, I can't fault the periodic updates and availability for a call for any explanations that I needed or questions I had.
I would like to give special thanks to Steve Whiteside for his support as well as Natasha Barclay​​​​ and Lucy Toner.
Thank you Hudgell Solicitors!

9 January 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Lois, We're thrilled to hear about your positive experience and that our communication met your needs. We appreciate your recognition of the team's support during your claim. Thank you for your feedback.

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