Don’t ever use them. Trying to return a thobe but getting no response at all. Tried to email and phone but no answer. Absolute scam.
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See what reviewers are saying
The thobe was too big i ordered a size too big extra didn't know but when I tried returning it I wanted guidance because didn't understand the return policy so called up the company multiple times and... See more
I ordered a few Jubba as I was going to umrah, when I received the Jubba they were to small.. I got in contact with customer service they were very helpful as one of my Jubba was not in my size howeve... See more
The product came perfectly It came in the right size with the right colour like I ordered it, I was sceptical at first like any other person but I decided to take the risk and was amazed when it ar... See more
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Men's Tailor
- Perfume Store
- Religious Goods Store
Written by the company
Leading retailer in men's thobes & jubba. Authentic tailoring and the highest quality material. Huge range of coloured thobes from white to blush pink at prices to suit all budget. Cheap jubbas for men's kids and toddlers. Modern Islamic Essentials for all your needs.
Contact info
267B Bradford Road, WF17 6JG, Batley, United Kingdom
- 07922238272
- info@hub-alhaya.com
- hub-alhaya.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service
Excellent service. Really fast and efficient service. Next day delivery.
I received the item which doesn’t fit…
I received the item which doesn’t fit properly and I’m currently struggling to get in touch for a return. It’s been a week and I still haven’t received any response whatsoever.
Best thobes in the market!
Arrived in a timely manner. Contact was great from start to finish and the products I received were fantastic. Will definitely be ordering again!
Its was quick and high quality
I had great experience. It was quick delivery and high quality ,very pleased with my order .
Ideal transaction!
Ideal transaction! Great communication and posted quickly and very well packaged!
Packaged well and delivered on time
Packaged well and delivered on time. Got the best price for the items too.
The product came perfectly :D
The product came perfectly
It came in the right size with the right colour like I ordered it, I was sceptical at first like any other person but I decided to take the risk and was amazed when it arrived its very comfortable with a zip type structure. Would definitely by from this site again.
Perfect fit,comfortable material and…
Perfect fit,comfortable material and also arrived way before the expected date. Thank you soo much for the excellent customer service. I definitely recommend as i for sure will be ordering again
Received an item but doesn’t fit and…
Received an item but doesn’t fit and returned it to them. Can’t get hold of anyone. Do not use them.
Quick delivery
Quick delivery! Very good quality material second time purchasing from them
Thankyou
Easy to navigate the web site
Easy to navigate the web site. Easy to order, beautifully packaged & delivered quickly.
Will definitely recommend
Quick delivery and product as stated.
Order cancelled as none in stock
Wanted to purchase a thobe for my brother, ordered but got email 4 days later saying there was none in stock. Disappointing. But received an refund

Reply from hub-alhaya.com
Worst experience ever
Worst experience ever, won’t be shopping here again. Placed an order for 6 items on the 10th, realised the size of one item ordered was wrong; tried to contact company, phone number goes straight to voicemail and was unable to leave a message, so sent an email explaining what had happened and giving size requested. Following day, tried calling again and sent another email through contact us on their website.
Monday received an automated email to say order has been dispatched, emailed again. Voicemail still not working. Wednesday received order, which contained 5 items, one of which was the wrong sized one and one item missing. The invoice in the packaging was someone else’s order with their name and address clearly visible ( a serious breach of GDPR). I can only assume my invoice has gone to this other customer with my missing item. I immediately phoned and was able to leave a voicemail this time and also emailed. As to date have heard nothing, we are an item missing. I will be reporting this breach of GDPR. Won’t be buying from here again.
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